December 12, 2017 – Salon VIP Lounge at Québec Jean Lesage International has been awarded the Priority Pass North America Airport Lounge of the Year Award.
Now in its thirteenth year, the awards are based on 72,000 ratings by Priority Pass members and recognize airport lounges offering the best service, experience, refreshments and business facilities. Priority Pass is celebrating its 25th Anniversary this year and operates the world’s largest lounge access programme, with over 1,000 airport lounges in 500 cities.
With a central fireplace to make travelers feel at home, a complimentary massage chair and a relaxing, luxurious atmosphere, the Salon VIP lounge is known for the high level of comfort it provides its guests. This year’s win follows the lounge being ‘Highly Commended’ in the same category last year.
Gaëtan Gagné, President and CEO of Québec City Jean Lesage International Airport says: “We’re proud to be recognized as the best lounge in North America, particularly because this award is voted for by the guests who visit our lounge. We are a passenger-first brand committed to delivering a great experience to travelers and giving them a reason to choose our airport, by offering best-in-class comfort and luxury.”
The Turkish Airlines Lounge in Washington has been recognised for offering the Best Quality Refreshments. Its signature dishes of lamb with baked eggplant and Mediterranean salmon, followed by Turkish tea or coffee and fresh baklava is very popular with travelers. The Club BWI in Baltimore has been recognized for the exceptional service and attitude of its lounge staff.
The Club MCO at Orlando International Airport in Florida took home two awards this year, coming in top for Best Business Facilities and ‘Highly Commended’ in the overall North America category. Its ‘Productivity Zone’, designed to help guests conduct business calls in private and provide a quiet space to work, has been very popular with travelers.
In Central and South America, Aeroportos VIP Club in Brasilia has been ‘Highly Commended’ and the VIP Lounge (East) in Mexico’s Guadalajara Miguel Hidalgo Airport is also ‘Highly Commended’ in the Best Quality of Refreshments category.
This year’s overall winners are:
· Global: Club Kingston at Kingston Norman Manley International
· Europe: Tallinn Airport Business Lounge at Tallinn Lennart Meri
· Africa & Middle East: Ahlan Business Class Lounge at Dubai International
· Asia Pacific: SATS Premier Lounge at Singapore Changi International
· North America: Salon VIP Lounge, Québec Jean Lesage International
Sheryl Pflaum, Senior Vice President and General Manager at Collinson Group Americas, parent company of Priority Pass explains: “Travelers are increasingly savvy, with high expectations when it comes to airport experiences. As a result, we’re seeing increased investment and recognition of the value of lounges from airports, airlines, financial institutions and other organizations. This is great news for business and leisure customers, as it means a wider choice of venues offering exceptional service, refreshments and unique facilities to cater to different travelers’ needs.”
Priority Pass received over 72,000 ratings from its members in this year’s awards, via the lounge rating function on the Priority Pass website and app. Members provide ratings on a set of criteria covering overall lounge quality, refreshments, staff, business facilities and ambience.
2022 Charlotte Douglas International Airport Report of Achievement
Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different.
Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.
This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.
Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.