Category - Terminals

Sea-Tac Int’l & Alaska Airlines Partner to Expand & Modernize North Satellite

Sea-Tac Int’l & Alaska Airlines Partner to Expand & Modernize North Satellite
When Seattle-Tacoma International Airport (SEA) built its terminal and two satellites in the late 1960s and early ’70s, officials hailed the new facility as the “Jet Port of the Future.” But that was decades ago. In 2013, SEA launched the North Satellite Modernization program to update its outdated, nearly 50-year-old concourse and address seismic issues that emerged after an earthquake in 2001.

Erie Int’l Updates Terminal on a Tight Budget

Erie Int’l Updates Terminal on a Tight Budget
How does a small airport with an aging terminal meet the needs of today’s travelers without breaking the proverbial bank? That was the bottom-line conundrum at Erie International Airport (ERI) in Pennsylvania. In total, construction lasted six months and cost $500,000. The airport completed the project in August—a timely finish given its recent rise in air traffic.

Oil Boom Leads to New Airport in Williston Basin

Oil Boom Leads to New Airport in Williston Basin
Booming. Surging. Growing. Like oil production in the Bakken formation, that’s what is happening to communities in the northwest corner of North Dakota. In fact, a brand new $275 million airport, Williston Basin International (XWA), opened in October to keep up with the unprecedented economic expansion.

Airports Use Decorative Flooring to Create Sense of Place

Airports Use Decorative Flooring to Create Sense of Place
When Pensacola International (PNS) and Valley International (VIA) replaced flooring in their respective facilities, the two airports selected different materials; but both chose colors and patterns that portray their local Gulf Coast water and landscapes.

Miami Int’l Builds Multi-Sensory Room for Children With Autism

Miami Int’l Builds Multi-Sensory Room for Children With Autism
Winding through busy terminals, waiting in security lines and enduring flight delays are just a few stressful facts of life for air travelers. Imagine, however, navigating these challenges while traveling with a child who has autism and is extremely sensitive to sights, sounds and physical touch.

Falls Int’l Builds New Terminal to Welcome International Passengers

Falls Int’l Builds New Terminal to Welcome International Passengers
After 10 years in the making, the city of International Falls, MN, recently debuted a fully rebuilt airport terminal to greet passengers travelling through the small community on the U.S./Canada border. Falls International Airport (INL) now includes a new U.S. Customs and Border Patrol area, TSA screening lane, National Weather Service office and the facility’s first jet bridge. Given the area’s cold winter weather, a large fireplace is proving to be a popular feature of the new 25,000-square-foot, single-gate terminal.

Los Angeles Int’l Improves Indoor Air Quality for Customers & Staff

Los Angeles Int’l Improves Indoor Air Quality for Customers & Staff
With nearly 2,000 takeoffs and landings every day, Los Angeles International Airport (LAX) is keenly aware of the impact airplane exhaust from the tarmac can have on customers and employees inside the terminal.

British Airways Performs Sweeping Renovation of JFK Terminal 7 to Enhance Passenger Experience

British Airways Performs Sweeping Renovation of JFK Terminal 7 to Enhance Passenger Experience
British Airways’ $64 million renovation of Terminal 7 at John F. Kennedy International Airport (JFK) represents a premium upgrade—and not just for premium passengers. The changes are tangible for more than 150,000 customers who travel through the terminal every month.

Salt Lake City Int’l Tests Designs & Components for Redevelopment Program

Salt Lake City Int’l Tests Designs & Components for Redevelopment Program
Salt Lake City International (SLC) is using several full-scale mockups to ensure that even minute details of key components for its $3.6 billion redevelopment program yield the best results possible.

Rochester Int’l Modernizes Terminal, Builds First Hybrid Federal Inspection Station

Rochester Int’l Modernizes Terminal, Builds First Hybrid Federal Inspection Station
In addition to serving local travelers, Rochester International Airport (RST) caters to thousands of passengers who fly to southern Minnesota each year for care or work at the world-renowned Mayo Clinic. In fact, the two organizations, located just 15 minutes apart, are inextricably linked.

Greater Rochester Int’l Designs Terminal Specifically for the Community It Serves

Greater Rochester Int’l  Designs Terminal Specifically for the Community It Serves
It’s not marketing hyperbole when Monroe County Executive Cheryl Dinolfo describes the newly renovated terminal at Greater Rochester International Airport (ROC) as a “next-generation travel hub.” She has plenty of concrete examples to back up the claim. The airport, which serves as a gateway to New York’s Finger Lakes Region, is taking passenger services and building automation to the next level with features such as facility systems that link lights and temperature controls to flight activity; cutting-edge technologies that assist travelers with hearing loss; and real-time video of holdrooms to decrease “gate hugging.”

Move Over Mardi Gras, New Orleans Int’l is Opening a New Terminal

Move Over Mardi Gras, New Orleans Int’l is Opening a New Terminal
Not that New Orleans needs a reason to party, but the opening of the new terminal at Louis Armstrong New Orleans International (MSY) will surely merit some hearty celebrations. After nearly four years of construction and four delays of the opening date, the new 35-gate facility is scheduled to open this fall. But before the music plays and confetti flies, the airport has to make the move to its new home on the north side of the airfield.

Appleton Int’l Renovates Terminal, Partners With Local Hospital

Appleton Int’l Renovates Terminal, Partners With Local Hospital
With annual passenger growth of 7% to 25% over the last four years, Appleton International Airport (ATW) knew it was time to renovate its sole terminal. Last year, ATW became the third-busiest airport in Wisconsin and Bloomberg News ranked it as the fourth-fastest growing airport in the country; but it was still operating out of a facility originally built in the 1960s.

Concourse Expansion at Charlotte Douglas Int’l Fuses Technology & Artistry

Concourse Expansion at Charlotte Douglas Int’l Fuses Technology & Artistry
Charlotte Douglas International Airport (CLT) claimed a spot on the industry’s architectural and design map for “placemaking” with a nine-gate concourse expansion it debuted last summer. Architects, designers, consultants and CLT staff collaborated to make the 230,000-square-foot development a destination in and of itself. Together, the team revolutionized the visual aspect of Concourse A with sweeping high-tech windows, digital artwork and new customer amenities.

LaGuardia Opens New Concourse in Terminal B

LaGuardia Opens New Concourse in Terminal B
When the Western Concourse is completed, Terminal B will include a total of 35 gates and feature dual pedestrian bridges that span active taxi lanes and connect the main departures and arrivals hall (known as the headhouse) with the two island concourses. In all, there is 1.3 million square feet of new space. The larger project also includes a central hall, central heating and refrigeration plant, parking garage, associated airside development, roadway/bridge infrastructure serving the entire airport and utility upgrades.

Atlanta Int’l Replaces Exterior Facade & Adds Lighted Canopies

Atlanta Int’l Replaces Exterior Facade & Adds Lighted Canopies
Hartsfield-Jackson Atlanta International Airport (ATL) is in the midst of a $130 million project to keep visitors dry as they enter/exit the terminal buildings and enhance their overall experience. The North and South Domestic Terminals are mirror images of one another, each with eight lanes of traffic at their doorsteps and minimal protection from the elements.

Oakland Int’l Invests in Seismic Retrofit for Terminal 1

Oakland Int’l Invests in Seismic Retrofit for Terminal 1
Passenger traffic has been on a steady rise at Oakland International (OAK) over the last five years, and airport officials are working to make sure the facilities can meet current and future demand. Recent projects have targeted structural integrity and the customer experience as top priorities.

Cheyenne Area’s New Terminal Poised to Meet Region’s Air Service Needs

Cheyenne Area’s New Terminal Poised to Meet Region’s Air Service Needs
After two decades of thinking, planning and finally building, Cheyenne Regional Airport (CYS) recently opened its new $18.5 million terminal. As part of the debut celebration, airport, community and business officials gathered with the public on Nov. 4 to welcome SkyWest’s first flight into CYS from Dallas/Ft. Worth International (DFW), the first of scheduled daily flights between the two locales.

New Hardstand Terminal at Sea-Tac Redefines Hardstand Operations

New Hardstand Terminal at Sea-Tac Redefines Hardstand Operations
Seattle-Tacoma International Airport (SEA) is the fastest growing U.S. airport over the past five years. Passenger traffic has increased by 43%, from 32.2 million passengers in 2012 to 46.9 million in 2017. That’s the upside. On the downside, the record growth has resulted in crowded gates and aircraft idling on the tarmac waiting for an open slot. The increasing volume has also inspired the Port of Seattle to look for innovative ways to relieve gate congestion and aircraft backups.

Toronto Int’l Undertakes Terminal Enhancement Program to Prepare for Passenger Growth

Toronto Pearson International Airport (YYZ)
With passenger volume expected to reach 85 million by 2037, Toronto Pearson International Airport (YYZ) is taking steps to ensure its facilities are ready to meet the needs of passengers well into the future.

Fort Lauderdale-Hollywood Int’l Partners With Southwest to Renovate Terminal & Expand Capacity

Fort Lauderdale-Hollywood International Airport (FLL)
Fort Lauderdale-Hollywood International Airport (FLL) recently completed a $333 million renovation of Terminal 1 to improve the experience for travelers and offer more operational capacity and flexibility.

Public-Private Partnership is a Winning Formula for Curaçao Int’l

Curaçao International Airport (CUR)
Curaçao International Airport (CUR), on the Dutch Caribbean Island of Curaçao, is in the home stretch of a $36.4 million expansion and renovation to increase its capacity from 1.6 million to 2.5 million passengers per year. The sweeping project will also update the terminal’s look and improve operating efficiency for the growing number of tourists who visit the beach and scuba diving haven.

Community Collaboration Drives Transformation at Gerald R. Ford Int’l

Jim Gill, president and chief executive officer at Gerald R. Ford International Airport (GRR), is the first to admit that he uses the word “collaboration” a lot when talking about the Grand Rapids, MI, airport—especially its $45 million Gateway Transformation Project. But with $17 million of the total cost coming from private donations, it is difficult to find a better descriptor.

Quebec City Jean Lesage Int’l Prepares Terminal & Airfield for 2020 Traffic

Quebec City’s Jean Lesage International Airport (YQB) recently doubled the size of its terminal, made widespread technology upgrades and increased baggage handling capacity using an innovative project delivery method that had airport employees—not outside contractors—managing and coordinating all of the projects.

Airline Consolidation & Dehubbing Trigger Rightsizing Projects

There is a lot of buzz about the “customer experience” these days. Sometimes referred to as simply “CX,” it has become the focal point of business plans and marketing strategies across a wide swath of industries. Everyone from chief executives to frontline foot soldiers is charged with making customer interactions exceptional, memorable and worth repeating.

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