PHOENIX – Phoenix Sky Harbor International Airport achieved a new milestone in 2018, serving a record number of passengers. Just under 45 million travelers passed through America’s Friendliest Airport® last year, surpassing the previous record set in 2015 when just over 44 million passengers were served. The year-end passenger total for Phoenix Sky Harbor was exactly 44,943,686, a 2.3 percent increase compared to 2017.
Sky Harbor’s passenger totals now exceed pre-recession numbers by more than 6 percent. In addition, the Airport’s passenger total is more than 11 percent higher than the year before the merger was announced between US Airways and American Airlines.
Arizona’s robust economy and the appeal of the Grand Canyon State as a travel destination are major contributing factors in Sky Harbor’s success. The Phoenix area is particularly busy in the spring with students on Spring Break and popular events such as Spring Training.
Phoenix Sky Harbor, which offers nonstop service to more than 100 domestic destinations and 22 international destinations, continues to work with airlines to expand flight options. American Airlines is launching daily nonstop service from PHX to London on March 31. Last year, Condor Airlines began service from PHX to Frankfurt, Germany, and is extending that service this year. Air Canada also added a nonstop flight to Montreal, and Sky Harbor saw new domestic routes like Grand Rapids, Mich. and Madison, Wis.
Sky Harbor is making several key investments in order to serve its record number of passengers. Earlier this month, the Airport opened a brand new south concourse and remodeled post-security lobby area in Terminal 3. Travelers will find all new shops and restaurants, as well as a new Delta Sky Club, unique displays of public art, and important customer amenities like access to power from nearly every seat in the newly remodeled terminal. The third component of the project – the renovation of the Terminal 3 north concourse – is underway and is anticipated to be complete in 2020. This will bring in additional new shops, restaurants and customer amenities. America’s Friendliest Airport® is also in the process of extending the PHX Sky Train® to the Rental Car Center. Beginning in 2022, the extension will provide a much quicker and more convenient experience for those renting and returning cars. And, Sky Harbor is breaking ground on the eighth and final concourse at Terminal 4, which will be complete in 2022, and provide eight new gates for Southwest Airlines.
2022 Charlotte Douglas International Airport Report of Achievement
Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different.
Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.
This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.
Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.