October 8, 2020 - FrontM and MAG USA announce their new partnership, extending the
reach of both organisations and delivering to air travellers engaging experiences and
products alongside access to book an extensive inventory of 2,500+ parking locations in 28
countries and a host of other travel needs such as hotels and other airport transport. This
partnership opens up an endless, self-sustaining and incremental ecosystem for airlines and
airports alike. FrontM and MAG USA together now offer an exciting and compelling solution
that any airline - full service carriers such as British Airways, KLM, Delta and low cost
carriers such as Southwest, Easyjet, Vueling, can easily integrate into their cabin avionics
architecture and other booking flows, driving ancillary revenue from multi-touch points
throughout the passenger journey. The opportunity allows airlines and airports to provide
passenger solutions in one multi-use tool, in one streamlined, real time adaptive platform to
consistently drive ancillary revenue and react and adapt to the marketplace effectively.
In the post-Covid era, passengers are using their own devices more than ever as they
navigate their way through ever-changing protocols and potential disruption even as they’re
in the air. With MAG USA, we extend their reach into the aircraft cabin, engaging
passengers like never before, building incremental ancillary revenue streams in tandem with
information flows designed to build traveller confidence and loyalty.
“We are excited to partner with MAG USA to enable passengers to book further travel
services such as parking at the airport, airport lounges, and ground transportation services
more easily and efficiently. MAG USA’s large inventory of such services allow our airline
partners to generate ancillary revenues from their passengers during the booking process
while creating a seamless and immersive experience for their customers.”, Kunal Mittal,
Chief Product Officer & Board Member, FrontM.
“ Traveller confidence is paramount in recovering airport and airline traffic post-Covid. This
partnership allows us to deliver passenger reassurance in a way that also drives ancillary
revenue back to airlines and airports and delivers a more seamless user experience to
travellers booking items like airport parking, ground transportation services, airport lounges
and more. It truly is a winning arrangement for all,” Martin Jones, CEO of MAG USA.
About FrontM
FrontM is a UK headquartered Travel-Tech innovator with teams spread between London,
San Francisco and Bengaluru. FrontM is a passenger experience and ancillary revenue
pioneer, digitally connecting passengers with their airline before, during and after travel. We
seamlessly bond and digitally guide passengers from office or sitting room to destination -
with an exciting digital experience mirroring their physical journey, building confidence, trust
in their airline or travel partner of choice, and driving incremental ancillary revenue from
multiple touch points along the way. Uniquely, in airlines with no inflight cabin connectivity,
we still engage passengers with our patent pending technology as they travel at 35,000 feet.
For 4+ billion annual air passengers, 25+ million cruise passengers and 15+ million people
that work at sea, FrontM enables mobile interactions that are simpler, more useful,
immediate, and more informative. FrontM enables continuous connected experiences,
anywhere.
For more information, visit www.frontm.com or contact the team here .
About MAG USA
MAG USA is the United States’ go-to organization for delivering market-leading commercial
solutions that drive revenue for airport operators and transform customer experiences for
travelers.
MAG USA is wholly-owned by Manchester Airports Group (MAG) and together they own
AirportParkingReservations.com , ParkSleepFly.com , ShuttleFinder.com and Looking4.com,
who combined are one of, if not the, world’s largest airport parking aggregators with 2,500+
parking lot locations in 28 countries. This also makes them the leading providers of online
reservations and bookings for adjacent travel needs such as hotels and airport transport.
MAG USA’s full set of products include Parking and Retail Commercial Services, Airport
Lounges, Parking and Travel Distribution as well as P3, Retail and Terminal Developments.
For more information, visit www.magworld.com or contact the PR Manager at
erica.bauer@magairports.com.
2022 Charlotte Douglas International Airport Report of Achievement
Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different.
Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.
This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.
Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.