SkySquad provides seamless concierge services for travelers
PHILADELPHIA — Aug. 23, 2021 — PHL Food & Shops, the concessions program at Philadelphia International Airport (PHL) is bringing SkySquad, a new concierge service, to PHL. PHL is the sixth airport in the U.S. to offer SkySquad and its array of offerings to travelers.
SkySquad provides travelers with a dedicated on-site assistant at the airport and is focused on providing an extra set of hands when they are needed the most. SkySquad will provide curb-to-gate services for anyone in need of assistance at PHL, including elderly passengers, passengers with children, or passengers with pets. SkySquad has also partnered with AtYourGate, the leading in-airport food and retail delivery service at PHL, which will also provide SkySquad customers with the ability to get what they need delivered to their gate.
"We’re excited to bring SkySquad to Philadelphia," said Mel Hannah, Vice President and General Manager of MarketPlace PHL. "We’re always looking for ways to improve travelers’ experiences, and SkySquad’s offerings will do just that."
SkySquad offers a variety of à la carte services including but not limited to: assistance with getting you from your car to ticketing, security and/or your gate; assistance with childcare and luggage; contactless food delivery; and even keeping an eye on your luggage while you grab a snack or use the restroom. These services start at $49.
"We are thrilled to bring SkySquad to the Philadelphia International Airport, said Julie Melnick, CEO and Founder of SkySquad. "Our mission is to reinvent the airport experience by providing travelers with a helping hand. Now, travelers can experience the joy of travel without worrying about the stress that comes along with it. Our team of airport assistants will meet you at your car door and provide support until the minute you walk onto the jetway!"
While SkySquad’s services do not include wheelchair or other rentals, wheelchair service and other accessibility services are offered through PHL. For additional accessibility information, please visit PHL.org/About/Accessibility.
For more information about SkySquad or to book SkySquad services, please visit PHL.org/At-PHL/Lounges-And-Concierge-Services or SkySquad.com.
2022 Charlotte Douglas International Airport Report of Achievement
Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different.
Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.
This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.
Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.