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Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Reno-Tahoe International Airport (RNO) opened a newly expanded Ticketing Hall in April. The Nevada airport also remodeled and upgraded its existing 35,000-square-foot hall with new public restrooms, ticketing kiosks, wayfinding signage and space for oversized baggage.
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New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
A long-time regional transportation plan became reality when Orlando and Miami were connected with high-speed rail service. The new route provides an attractive new option for airline travelers throughout the state, and Orlando International (MCO) staked its claim as the first U.S.
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Alaska Airlines Installs Self-Service Bag Tag Stations
Alaska Airlines Installs Self-Service Bag Tag Stations
Airports with significant service from Alaska Airlines are now dotted with new self-serve machines for passengers. The Seattle-based carrier recently removed ticketing kiosks and replaced them with stations solely dedicated to printing tags for checked baggage.
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New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
A new $7 million ground run-up enclosure is boosting safety and operating efficiency at Oscoda-Wurtsmith Airport (OSC), a general aviation airport in northeastern Michigan, along the Lake Huron shoreline.
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Safety Management Systems at Airports
Safety Management Systems at Airports
Following the FAA Safety Organization’s final rule for Part 121 airline operators in 2015, the agency published its final ruling on Safety Management Systems (SMS) for some Part 139 airports in February 2023.
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Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Serving more than 100 million passengers annually, it’s no secret that Hartsfield-Jackson Atlanta International Airport (ATL) is a critical piece of the worldwide aviation network.
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Daytona Beach Int’l Implements State-of-the-Art Security Measures
Daytona Beach Int’l Implements State-of-the-Art Security Measures
Passengers tend to think of airport security as TSA checkpoints and police K9s, but much more goes into keeping the public safe.
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Boise Airport Expands Parking for Growing Local Population
Boise Airport Expands Parking for Growing Local Population
Nicknamed Treasure Valley for its vast natural resources, Boise, ID, is having a moment. The Boise metro area consistently shows up on lists of the fastest-growing areas in the U.S., and Boise Airport (BOI) is making investments to handle the associated traffic increases.
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Sarasota Int’l Gets Creative Introducing Local Students to Aviation
Sarasota Int’l Gets Creative Introducing Local Students to Aviation
It can be tough finding time to build relationships with the greater community.
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Newark-Heath Airport Makes Major Upgrades
Newark-Heath Airport Makes Major Upgrades
Located about 40 miles east of Columbus, OH, Newark-Heath Airport (VTA) is in one of the fastest-growing areas in that state. Currently, the general aviation airfield logs about 13,000 operations a year, but traffic is expected to escalate based on Intel’s plans to invest $20 billion in the area.
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Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
After a long time coming, an updated quick turnaround facility for consolidated rental car operations at Wilkes-Barre/Scranton International Airport (AVP) became fully operational last fall.
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Time for a Touch Up - Orlando International Airport (MCO)
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed in 1985.
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New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
To accommodate increased passenger demand, Nashville International Airport® (BNA®) recently constructed a standalone Satellite Concourse adjacent to its main terminal. The 89,000-square-foot structure opened in October 2023 and now houses operations primarily for Allegiant Air and Spirit Airlines.
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Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Efficiency and efficacy are the watchwords for employee security screening at Dallas Fort Worth International Airport (DFW).
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Denver Int’l Completes State-of-the-Art West Security Checkpoint
Denver Int’l Completes State-of-the-Art West Security Checkpoint
In the last two decades, passenger volume has nearly doubled at DEN, and security technology has changed considerably. As part of the airport’s Great Hall Program, a $2.1 billion capital improvement project, all checkpoints are moving up a level—both physically and technologically.
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A Commitment to Green for Non-Aeronautical Revenues

Squeezed by increasingly tight budgets, business-savvy airports of various types and sizes are turning to their land and its natural resources for additional streams of non-aeronautical revenue. Some earn surprisingly sizable returns by the bushel or acre.

Chattanooga Metro Builds New General Aviation Facility to Spur On-Field Competition

For years, general aviation customers at Chattanooga Metropolitan Airport (CHA) longed for new service providers to help drive down higher-than-average fuel prices and hangar costs on the south Tennessee field.

VALE Grant Boosts Environmental Efficiency of Portland Jetport's Terminal Expansion

When officials at Portland International Jetport in Maine (PWM) initiated preliminary design work for the airport's recent $75 million terminal expansion, their sustainability goals were relatively modest compared to what was ultimately achieved.

Leveraging Technology for Asset Management

With about 2 million square feet of interior space, nine separate buildings and 3,000+ pieces of equipment under its purview, the facilities maintenance department at Spokane International Airport in Washington (GEG) has a lot of ground to cover. Its wide variety of duties - from preventive maintenance on the HVAC system and snow removal to unclogging restroom toilets and changing baggage belts - used to be managed on a rudimentary whiteboard. Assignments were listed and then crossed off or erased.

Air Force Academy Ditches Grass for Synthetic Turf

When the United States Air Force Academy in Colorado Springs, CO, (KAFF) invested $5.4 million in 19 new gliders last year, officials knew that its sailplane landing area would no longer suffice. Dried clumps of native grasses made for an extremely rough landing surface that was overstressing and fatiguing the aircraft.

Orlando Int'l Enhances Service with New Remote Baggage Screening Facility

With one of the busiest checked baggage systems in the country, baggage handling is a critical component to overall operations at Orlando International Airport (MCO). During Florida's peak tourism season, outbound volume ratchets up to 54,000 pieces per day, with influential customers including Walt Disney World, Carnival Cruise Lines, Orange County Convention Center and Rosen Shingle Creek Resort contributing to the volume.

Halifax Stanfield Considers Airport Service Survey an Important Tool

With 28 customer satisfaction awards to its credit since the Airport Service Quality survey began in 2002, Halifax Stanfield International Airport (YHZ) in Nova Scotia has a keen sense of the assessment tool's value in improving visitor satisfaction.

Sea-Tac's New Rental Car Facility is Fast Off the Line

Just 10 weeks after its mid-May premiere, the new Consolidated Rental Car Facility at Seattle-Tacoma International Airport (SEA) served its one millionth customer. During peak periods, more than 1,500 passengers shuttle between the new five-story facility and SEA's terminal per hour. On its busiest day, the facility served 18,000 customers.

Houston Airport System Tackles Parking Problems

Parking is a perplexing challenge for many airports. Harried travelers running late get irritated driving up and down rows looking for available spaces. Exhausted travelers who can't remember where they parked wander lots looking for their vehicles.

Airports Shouldn't Need a 'User Manual'

As an architect and frequent user of airports, I'm a strong advocate of intuitive wayfinding. Even those of us who fly every week have experienced disorientation and confusion when traveling through some terminals. Having to rely on signs is often as frustrating as having to refer to a user manual to operate a computer. Airports shouldn't need a "user manual" in the form of signage.

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2022 Charlotte Douglas International Airport Report of Achievement

Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different. 

Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.

This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.

Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.

 

 

Featured Video

VALE Grant Boosts Environmental Efficiency of Portland Jetport's Terminal Expansion

When officials at Portland International Jetport in Maine (PWM) initiated preliminary design work for the airport's recent $75 million terminal expansion, their sustainability goals were relatively modest compared to what was ultimately achieved.

Leveraging Technology for Asset Management

With about 2 million square feet of interior space, nine separate buildings and 3,000+ pieces of equipment under its purview, the facilities maintenance department at Spokane International Airport in Washington (GEG) has a lot of ground to cover. Its wide variety of duties - from preventive maintenance on the HVAC system and snow removal to unclogging restroom toilets and changing baggage belts - used to be managed on a rudimentary whiteboard. Assignments were listed and then crossed off or erased.

Air Force Academy Ditches Grass for Synthetic Turf

When the United States Air Force Academy in Colorado Springs, CO, (KAFF) invested $5.4 million in 19 new gliders last year, officials knew that its sailplane landing area would no longer suffice. Dried clumps of native grasses made for an extremely rough landing surface that was overstressing and fatiguing the aircraft.

Orlando Int'l Enhances Service with New Remote Baggage Screening Facility

With one of the busiest checked baggage systems in the country, baggage handling is a critical component to overall operations at Orlando International Airport (MCO). During Florida's peak tourism season, outbound volume ratchets up to 54,000 pieces per day, with influential customers including Walt Disney World, Carnival Cruise Lines, Orange County Convention Center and Rosen Shingle Creek Resort contributing to the volume.

Halifax Stanfield Considers Airport Service Survey an Important Tool

With 28 customer satisfaction awards to its credit since the Airport Service Quality survey began in 2002, Halifax Stanfield International Airport (YHZ) in Nova Scotia has a keen sense of the assessment tool's value in improving visitor satisfaction.

Sea-Tac's New Rental Car Facility is Fast Off the Line

Just 10 weeks after its mid-May premiere, the new Consolidated Rental Car Facility at Seattle-Tacoma International Airport (SEA) served its one millionth customer. During peak periods, more than 1,500 passengers shuttle between the new five-story facility and SEA's terminal per hour. On its busiest day, the facility served 18,000 customers.

Houston Airport System Tackles Parking Problems

Parking is a perplexing challenge for many airports. Harried travelers running late get irritated driving up and down rows looking for available spaces. Exhausted travelers who can't remember where they parked wander lots looking for their vehicles.

Airports Shouldn't Need a 'User Manual'

As an architect and frequent user of airports, I'm a strong advocate of intuitive wayfinding. Even those of us who fly every week have experienced disorientation and confusion when traveling through some terminals. Having to rely on signs is often as frustrating as having to refer to a user manual to operate a computer. Airports shouldn't need a "user manual" in the form of signage.

LAX Beefs Up Security with Upgraded CCTV, Access Control & Badging Systems

Between capital improvements and operating expenses, Los Angeles International Airport (LAX) has invested more than $1.6 billion in safety and security since 9/11.

Toronto Airports Authority & American Express Forge Multi-Faceted

Toronto Pearson International Airport (YYZ) pioneered new marketing territory this summer, when a multi-year, multi-faceted advertising and sponsorship agreement took effect between American Express and the Greater Toronto Airports Authority (GTAA).

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Publisher's Blog

Let’s Be Clear
With more passengers being screened by TSA than ever before, checkpoint wait times are increasing accordingly.
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Industry Insider

A Bittersweet Goodbye
I look forward to July 1, 2024, with a profound sense of achievement.
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Project Nominations

Know of a project that should be covered in a future issue of Airport Improvement?

Artscapes

Time for a Touch Up - Orlando International Airport (MCO)
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed...
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