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Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Reno-Tahoe International Airport (RNO) opened a newly expanded Ticketing Hall in April. The Nevada airport also remodeled and upgraded its existing 35,000-square-foot hall with new public restrooms, ticketing kiosks, wayfinding signage and space for oversized baggage.
New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
A long-time regional transportation plan became reality when Orlando and Miami were connected with high-speed rail service. The new route provides an attractive new option for airline travelers throughout the state, and Orlando International (MCO) staked its claim as the first U.S.
Alaska Airlines Installs Self-Service Bag Tag Stations
Airports with significant service from Alaska Airlines are now dotted with new self-serve machines for passengers. The Seattle-based carrier recently removed ticketing kiosks and replaced them with stations solely dedicated to printing tags for checked baggage.
New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
A new $7 million ground run-up enclosure is boosting safety and operating efficiency at Oscoda-Wurtsmith Airport (OSC), a general aviation airport in northeastern Michigan, along the Lake Huron shoreline.
Safety Management Systems at Airports
Following the FAA Safety Organization’s final rule for Part 121 airline operators in 2015, the agency published its final ruling on Safety Management Systems (SMS) for some Part 139 airports in February 2023.
Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Serving more than 100 million passengers annually, it’s no secret that Hartsfield-Jackson Atlanta International Airport (ATL) is a critical piece of the worldwide aviation network.
Daytona Beach Int’l Implements State-of-the-Art Security Measures
Passengers tend to think of airport security as TSA checkpoints and police K9s, but much more goes into keeping the public safe.
Boise Airport Expands Parking for Growing Local Population
Nicknamed Treasure Valley for its vast natural resources, Boise, ID, is having a moment. The Boise metro area consistently shows up on lists of the fastest-growing areas in the U.S., and Boise Airport (BOI) is making investments to handle the associated traffic increases.
Sarasota Int’l Gets Creative Introducing Local Students to Aviation
It can be tough finding time to build relationships with the greater community.
Newark-Heath Airport Makes Major Upgrades
Located about 40 miles east of Columbus, OH, Newark-Heath Airport (VTA) is in one of the fastest-growing areas in that state. Currently, the general aviation airfield logs about 13,000 operations a year, but traffic is expected to escalate based on Intel’s plans to invest $20 billion in the area.
Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
After a long time coming, an updated quick turnaround facility for consolidated rental car operations at Wilkes-Barre/Scranton International Airport (AVP) became fully operational last fall.
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed in 1985.
New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
To accommodate increased passenger demand, Nashville International Airport® (BNA®) recently constructed a standalone Satellite Concourse adjacent to its main terminal. The 89,000-square-foot structure opened in October 2023 and now houses operations primarily for Allegiant Air and Spirit Airlines.
Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Efficiency and efficacy are the watchwords for employee security screening at Dallas Fort Worth International Airport (DFW).
Denver Int’l Completes State-of-the-Art West Security Checkpoint
In the last two decades, passenger volume has nearly doubled at DEN, and security technology has changed considerably. As part of the airport’s Great Hall Program, a $2.1 billion capital improvement project, all checkpoints are moving up a level—both physically and technologically.

Landside Terminal Focuses on the Customer

When Sacramento International Airport (SMF) built the new four-story, 424,000-square-foot landside portion of its new Terminal B, "passenger experience" was a top design criterion. The result, say team and airport officials, is an airy building with clean lines that is easy for visitors to navigate.

Financial Planning Pays Off

Making a case for the "Big Build" construction of Terminal B Sacramento International Airport (SMF) wasn't a tough sell for airport director G. Hardy Acree - even amid particularly tough economic conditions when crews broke ground in 2008.

Our Big Build is Complete

This project began with an overarching goal to ultimately build a terminal that would serve the Sacramento region for decades to come. The new Central Terminal B accomplishes this goal and will serve as a foundation for future growth opportunities at lower incremental costs.

Getting Customer Service Right

Customer service is an important part of busniess. Airports have seen a trend in lower customer satisfaction and are working to improve it.

O'Hare Int'l Applies Cooler, Greener Taxiway Asphalt

In an ongoing effort to find ways to go green and boost social responsibility during its massive modernization program, O'Hare became the first airport in the Midwest to apply warm-mix asphalt to an airport taxiway.

Lehigh Valley Int'l Outsources Airport Management

Lehigh-Northampton Airport Authority turned over management of Lehigh Valley International Airport (ABE) to a private operator for at least two years. The move to outsource its top job followed a period of management unrest at the mid-size eastern Pennsylvania airport.

Nashville Int'l Adds Healthcare Clinic & Wellness Store

When the Metropolitan Nashville Airport Authority included a healthcare clinic in its concessions master plan for Nashville International Airport (BNA) back in 2004, board commissioners specified that they didn't want it to be like clinics in other larger U.S. hubs - that is, subsidized by the airport or even a hospital.

John Wayne Airport Adds Third Passenger Terminal

In mid-November, airport director Alan Murphy opened the doors to the new $211.5 million Terminal C at John Wayne Airport (SNA) in Orange County, CA.

Self-Serve Fuel Sales Keep

Burlington Municipal Airport (BUU) in southeastern Wisconsin is a rare breed: a self-sustaining general aviation airport that's turning a profit.

Memphis Int'l Trains Local Contractors in Airfield Maintenance

Memphis International Airport (MEM) spends about $1 million a year maintaining its 5,000 acres of pavement, and contractors outside the region typically win the work.

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2022 Charlotte Douglas International Airport Report of Achievement

Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different. 

Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.

This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.

Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.

 

 

Featured Video

Our Big Build is Complete

This project began with an overarching goal to ultimately build a terminal that would serve the Sacramento region for decades to come. The new Central Terminal B accomplishes this goal and will serve as a foundation for future growth opportunities at lower incremental costs.

Getting Customer Service Right

Customer service is an important part of busniess. Airports have seen a trend in lower customer satisfaction and are working to improve it.

O'Hare Int'l Applies Cooler, Greener Taxiway Asphalt

In an ongoing effort to find ways to go green and boost social responsibility during its massive modernization program, O'Hare became the first airport in the Midwest to apply warm-mix asphalt to an airport taxiway.

Lehigh Valley Int'l Outsources Airport Management

Lehigh-Northampton Airport Authority turned over management of Lehigh Valley International Airport (ABE) to a private operator for at least two years. The move to outsource its top job followed a period of management unrest at the mid-size eastern Pennsylvania airport.

Nashville Int'l Adds Healthcare Clinic & Wellness Store

When the Metropolitan Nashville Airport Authority included a healthcare clinic in its concessions master plan for Nashville International Airport (BNA) back in 2004, board commissioners specified that they didn't want it to be like clinics in other larger U.S. hubs - that is, subsidized by the airport or even a hospital.

John Wayne Airport Adds Third Passenger Terminal

In mid-November, airport director Alan Murphy opened the doors to the new $211.5 million Terminal C at John Wayne Airport (SNA) in Orange County, CA.

Self-Serve Fuel Sales Keep

Burlington Municipal Airport (BUU) in southeastern Wisconsin is a rare breed: a self-sustaining general aviation airport that's turning a profit.

Memphis Int'l Trains Local Contractors in Airfield Maintenance

Memphis International Airport (MEM) spends about $1 million a year maintaining its 5,000 acres of pavement, and contractors outside the region typically win the work.

Myrtle Beach Int'l Invests in General Aviation Segment

With active general aviation traffic, Myrtle Beach International Airport (MYR) could no longer route such passengers through a former Air Force base operations built in 1956.

Port Columbus Int'l Adds Giant Video Wall

"Broad and High" not only describes the new $1.2 million video wall at Port Columbus International Airport (CMH); it also refers to the historic downtown cross streets that served as an inspiration for the airport's banner information technology offering.

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