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Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Reno-Tahoe International Airport (RNO) opened a newly expanded Ticketing Hall in April. The Nevada airport also remodeled and upgraded its existing 35,000-square-foot hall with new public restrooms, ticketing kiosks, wayfinding signage and space for oversized baggage.
New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
A long-time regional transportation plan became reality when Orlando and Miami were connected with high-speed rail service. The new route provides an attractive new option for airline travelers throughout the state, and Orlando International (MCO) staked its claim as the first U.S.
Alaska Airlines Installs Self-Service Bag Tag Stations
Airports with significant service from Alaska Airlines are now dotted with new self-serve machines for passengers. The Seattle-based carrier recently removed ticketing kiosks and replaced them with stations solely dedicated to printing tags for checked baggage.
New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
A new $7 million ground run-up enclosure is boosting safety and operating efficiency at Oscoda-Wurtsmith Airport (OSC), a general aviation airport in northeastern Michigan, along the Lake Huron shoreline.
Safety Management Systems at Airports
Following the FAA Safety Organization’s final rule for Part 121 airline operators in 2015, the agency published its final ruling on Safety Management Systems (SMS) for some Part 139 airports in February 2023.
Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Serving more than 100 million passengers annually, it’s no secret that Hartsfield-Jackson Atlanta International Airport (ATL) is a critical piece of the worldwide aviation network.
Daytona Beach Int’l Implements State-of-the-Art Security Measures
Passengers tend to think of airport security as TSA checkpoints and police K9s, but much more goes into keeping the public safe.
Boise Airport Expands Parking for Growing Local Population
Nicknamed Treasure Valley for its vast natural resources, Boise, ID, is having a moment. The Boise metro area consistently shows up on lists of the fastest-growing areas in the U.S., and Boise Airport (BOI) is making investments to handle the associated traffic increases.
Sarasota Int’l Gets Creative Introducing Local Students to Aviation
It can be tough finding time to build relationships with the greater community.
Newark-Heath Airport Makes Major Upgrades
Located about 40 miles east of Columbus, OH, Newark-Heath Airport (VTA) is in one of the fastest-growing areas in that state. Currently, the general aviation airfield logs about 13,000 operations a year, but traffic is expected to escalate based on Intel’s plans to invest $20 billion in the area.
Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
After a long time coming, an updated quick turnaround facility for consolidated rental car operations at Wilkes-Barre/Scranton International Airport (AVP) became fully operational last fall.
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed in 1985.
New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
To accommodate increased passenger demand, Nashville International Airport® (BNA®) recently constructed a standalone Satellite Concourse adjacent to its main terminal. The 89,000-square-foot structure opened in October 2023 and now houses operations primarily for Allegiant Air and Spirit Airlines.
Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Efficiency and efficacy are the watchwords for employee security screening at Dallas Fort Worth International Airport (DFW).
Denver Int’l Completes State-of-the-Art West Security Checkpoint
In the last two decades, passenger volume has nearly doubled at DEN, and security technology has changed considerably. As part of the airport’s Great Hall Program, a $2.1 billion capital improvement project, all checkpoints are moving up a level—both physically and technologically.

Norman Rogers Airport Breathes New Life into Kingston

Norman Rogers Airport Breathes New Life into Kingston
Just as home rennovations turn life upside down for families, infrastructure projects complicate life for airport operators. Kingston’s Norman Rogers Airport (YGK) in eastern Ontario, Canada, worked dilligently to keep operations running smoothly for customers while completing $16 million of improvements spanning landside and airside areas alike.

Runway Rehab Allows Anchorage Int’l to Accommodate Largest Cargo Jets

Runway Rehab Allows Anchorage Int’l to Accommodate Largest Cargo Jets
It’s common for airports to uncover unexpected challenges such as unmarked utilities, protected wildlife or even buried aircraft and other military surplus during airfield projects. At Ted Stevens Anchorage International (ANC), the ground beneath the airfield literally shook during its recent runway rehabilitation.

Lighting Audit & LED Conversion Illuminate Energy Savings at Atlanta Int’l

Lighting Audit & LED Conversion Illuminate Energy Savings at Atlanta Int’l
As the world’s busiest airport, Hartsfield-Jackson Atlanta International (ATL) spans more than 7 million square feet of property. Naturally, it takes a lot of supplies and materials to keep the facilities that large running smoothly. Everything from carpeting and trash cans to paper towels and window cleaner is purchased and used in high volume.

Austin Int’l Modernizes Ground Transportation Management System

Austin Int’l Modernizes Ground Transportation Management System
The emergence of transportation network companies, or TNCs, has been a charged topic in Austin, TX. Uber and Lyft left abruptly in 2016 after a squabble with the city over fingerprinting requirements. One year later, the regulation shifted, and they were back in the city and operating in full force at Austin-Bergstrom International Airport (AUS).

With Traffic Down, Wilmington Int’l Advances Expansion Project

With Traffic Down, Wilmington Int’l Advances Expansion Project
Wilmington International Airport (ILM) in North Carolina has officially turned coronavirus lemons into lemonade. Fueled by vacation and business traffic alike, ILM crossed the 1 million passenger mark last year and was in the midst of a large terminal expansion project to accommodate its rising traffic when the COVID-19 pandemic hit in March.

Seattle-Tacoma Int’l Optimizes Baggage System with Cutting-Edge Screening Technologies

Seattle-Tacoma Int’l Optimizes Baggage System with Cutting-Edge Screening Technologies
An updated logo referencing the Pacific Northwest is a graphic symbol of what’s new at Seattle-Tacoma International Airport (SEA). But its most impressive new offering is a back-of-house system few will ever see.

Oakland Int’l Creates Task Force to Prepare for Current & Future Passengers

Oakland Int’l Creates Task Force to Prepare for Current & Future Passengers
In mid-March, just as most of us started using the phrase “social distancing” and began wondering how the impending shelter-in-place orders would affect our states, Oakland International Airport (OAK) in California was dealing with one of its first “unprecedented” events related to the COVID-19 pandemic.

Cincinnati/Northern Kentucky Int’l Pilots Global Exchange Program

Cincinnati/Northern Kentucky Int’l Pilots Global Exchange Program
Savvy airport officials know that it makes sense to help senior-level executives improve their leadership skills and broaden their perspectives. Such training helps the executives and airports. Cincinnati/Northern Kentucky International Airport (CVG) put a global spin on its development program by sending one executive to experience life at a European airport and another to observe operations at an Asian airport.

Duluth Int’l Reconstructs Main Runway

Duluth Int’l Reconstructs Main Runway
Tom Werner, executive director at Duluth International (DLH), is currently celebrating two big milestones: his 20th year working at the northern Minnesota airport and the recent full-length, full-depth reconstruction of its 10,150-foot main runway. As Werner describes it, the $38 million project spanned five calendar years and completely restored the airport’s very backbone.

Lanyards Heighten Awareness of Passengers With Hidden Disabilities

Lanyards Heighten Awareness of Passengers With Hidden Disabilities
When customers roll up to a ticketing counter in a wheelchair or navigate through the concourse tapping a white cane on the floor, airport employees know that they might want extra assistance. It’s far more difficult, however, to identify customers with conditions that are less apparent such as learning difficulties, mental health issues or hearing impairments.

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2022 Charlotte Douglas International Airport Report of Achievement

Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different. 

Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.

This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.

Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.

 

 

Featured Video

Milwaukee Int’l Adds Indoor Beer Garden, Coat Check Service & Other Local Concessions

Milwaukee Int’l Adds Indoor Beer Garden, Coat Check Service & Other Local Concessions
​House cleaning and redecorating like company coming to visit. Officials at Milwaukee Mitchell International Airport (MKE) went one step further and completed a $10.5 million concessions overhaul to prepare for a series of important guests expected to arrive soon.

Norman Rogers Airport Breathes New Life into Kingston

Norman Rogers Airport Breathes New Life into Kingston
Just as home rennovations turn life upside down for families, infrastructure projects complicate life for airport operators. Kingston’s Norman Rogers Airport (YGK) in eastern Ontario, Canada, worked dilligently to keep operations running smoothly for customers while completing $16 million of improvements spanning landside and airside areas alike.

Runway Rehab Allows Anchorage Int’l to Accommodate Largest Cargo Jets

Runway Rehab Allows Anchorage Int’l to Accommodate Largest Cargo Jets
It’s common for airports to uncover unexpected challenges such as unmarked utilities, protected wildlife or even buried aircraft and other military surplus during airfield projects. At Ted Stevens Anchorage International (ANC), the ground beneath the airfield literally shook during its recent runway rehabilitation.

Lighting Audit & LED Conversion Illuminate Energy Savings at Atlanta Int’l

Lighting Audit & LED Conversion Illuminate Energy Savings at Atlanta Int’l
As the world’s busiest airport, Hartsfield-Jackson Atlanta International (ATL) spans more than 7 million square feet of property. Naturally, it takes a lot of supplies and materials to keep the facilities that large running smoothly. Everything from carpeting and trash cans to paper towels and window cleaner is purchased and used in high volume.

Austin Int’l Modernizes Ground Transportation Management System

Austin Int’l Modernizes Ground Transportation Management System
The emergence of transportation network companies, or TNCs, has been a charged topic in Austin, TX. Uber and Lyft left abruptly in 2016 after a squabble with the city over fingerprinting requirements. One year later, the regulation shifted, and they were back in the city and operating in full force at Austin-Bergstrom International Airport (AUS).

Dallas Fort Worth International Airport (DFW)

Dallas Fort Worth International Airport (DFW) Artscape
Two of the most loved art installations at Dallas Fort Worth International Airport (DFW) are two of its largest and most interactive pieces.

With Traffic Down, Wilmington Int’l Advances Expansion Project

With Traffic Down, Wilmington Int’l Advances Expansion Project
Wilmington International Airport (ILM) in North Carolina has officially turned coronavirus lemons into lemonade. Fueled by vacation and business traffic alike, ILM crossed the 1 million passenger mark last year and was in the midst of a large terminal expansion project to accommodate its rising traffic when the COVID-19 pandemic hit in March.

Seattle-Tacoma Int’l Optimizes Baggage System with Cutting-Edge Screening Technologies

Seattle-Tacoma Int’l Optimizes Baggage System with Cutting-Edge Screening Technologies
An updated logo referencing the Pacific Northwest is a graphic symbol of what’s new at Seattle-Tacoma International Airport (SEA). But its most impressive new offering is a back-of-house system few will ever see.

Oakland Int’l Creates Task Force to Prepare for Current & Future Passengers

Oakland Int’l Creates Task Force to Prepare for Current & Future Passengers
In mid-March, just as most of us started using the phrase “social distancing” and began wondering how the impending shelter-in-place orders would affect our states, Oakland International Airport (OAK) in California was dealing with one of its first “unprecedented” events related to the COVID-19 pandemic.

Cincinnati/Northern Kentucky Int’l Pilots Global Exchange Program

Cincinnati/Northern Kentucky Int’l Pilots Global Exchange Program
Savvy airport officials know that it makes sense to help senior-level executives improve their leadership skills and broaden their perspectives. Such training helps the executives and airports. Cincinnati/Northern Kentucky International Airport (CVG) put a global spin on its development program by sending one executive to experience life at a European airport and another to observe operations at an Asian airport.

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