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Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Reno-Tahoe International Airport (RNO) opened a newly expanded Ticketing Hall in April. The Nevada airport also remodeled and upgraded its existing 35,000-square-foot hall with new public restrooms, ticketing kiosks, wayfinding signage and space for oversized baggage.
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New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
A long-time regional transportation plan became reality when Orlando and Miami were connected with high-speed rail service. The new route provides an attractive new option for airline travelers throughout the state, and Orlando International (MCO) staked its claim as the first U.S.
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Alaska Airlines Installs Self-Service Bag Tag Stations
Alaska Airlines Installs Self-Service Bag Tag Stations
Airports with significant service from Alaska Airlines are now dotted with new self-serve machines for passengers. The Seattle-based carrier recently removed ticketing kiosks and replaced them with stations solely dedicated to printing tags for checked baggage.
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New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
A new $7 million ground run-up enclosure is boosting safety and operating efficiency at Oscoda-Wurtsmith Airport (OSC), a general aviation airport in northeastern Michigan, along the Lake Huron shoreline.
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Safety Management Systems at Airports
Safety Management Systems at Airports
Following the FAA Safety Organization’s final rule for Part 121 airline operators in 2015, the agency published its final ruling on Safety Management Systems (SMS) for some Part 139 airports in February 2023.
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Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Serving more than 100 million passengers annually, it’s no secret that Hartsfield-Jackson Atlanta International Airport (ATL) is a critical piece of the worldwide aviation network.
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Daytona Beach Int’l Implements State-of-the-Art Security Measures
Daytona Beach Int’l Implements State-of-the-Art Security Measures
Passengers tend to think of airport security as TSA checkpoints and police K9s, but much more goes into keeping the public safe.
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Boise Airport Expands Parking for Growing Local Population
Boise Airport Expands Parking for Growing Local Population
Nicknamed Treasure Valley for its vast natural resources, Boise, ID, is having a moment. The Boise metro area consistently shows up on lists of the fastest-growing areas in the U.S., and Boise Airport (BOI) is making investments to handle the associated traffic increases.
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Sarasota Int’l Gets Creative Introducing Local Students to Aviation
Sarasota Int’l Gets Creative Introducing Local Students to Aviation
It can be tough finding time to build relationships with the greater community.
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Newark-Heath Airport Makes Major Upgrades
Newark-Heath Airport Makes Major Upgrades
Located about 40 miles east of Columbus, OH, Newark-Heath Airport (VTA) is in one of the fastest-growing areas in that state. Currently, the general aviation airfield logs about 13,000 operations a year, but traffic is expected to escalate based on Intel’s plans to invest $20 billion in the area.
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Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
After a long time coming, an updated quick turnaround facility for consolidated rental car operations at Wilkes-Barre/Scranton International Airport (AVP) became fully operational last fall.
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Time for a Touch Up - Orlando International Airport (MCO)
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed in 1985.
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New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
To accommodate increased passenger demand, Nashville International Airport® (BNA®) recently constructed a standalone Satellite Concourse adjacent to its main terminal. The 89,000-square-foot structure opened in October 2023 and now houses operations primarily for Allegiant Air and Spirit Airlines.
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Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Efficiency and efficacy are the watchwords for employee security screening at Dallas Fort Worth International Airport (DFW).
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Denver Int’l Completes State-of-the-Art West Security Checkpoint
Denver Int’l Completes State-of-the-Art West Security Checkpoint
In the last two decades, passenger volume has nearly doubled at DEN, and security technology has changed considerably. As part of the airport’s Great Hall Program, a $2.1 billion capital improvement project, all checkpoints are moving up a level—both physically and technologically.
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San Francisco Int'l Launches Pilot of Paid Concierge Service

As international traffic increases and upscale overseas airlines begin to extend their first-class service beyond the cabin doors, San Francisco International Airport has taken notice-and action. In March, it launched the one-year pilot of a paid concierge service for passengers traveling on any airline, in any class of service.

Fort Lauderdale-Hollywood Int'l Uses New Model for Inline Baggage Projects

Fort Lauderdale-Hollywood International (FLL) recently wrapped up the installation of an inline baggage screening system in Terminal 3, part of a six-year program to enhance baggage handling and security at the Florida facility

Baltimore/Washington Int'l Creates New Airfield While Complying with Runway Safety Area Regs

When officials at Baltimore/Washington International Thurgood Marshall Airport (BWI) began strategizing about how to comply with the recent runway safety area deadline, they did not expect to end up with a new airfield. One decade later, however, that's essentially what they have.

New Software Adds Mobile Connection for Ops Personnel at Los Angeles Int'l

Although the 2013 shooting incident at Los Angeles International Airport (LAX) was resolved in just three minutes, six people were wounded and a TSA officer lost his life. The tragic event left permanent scars on the airport...and also prompted an extensive review of response operations at the facility that serves more than 70 million people annually.

Cleveland Hopkins Accelerates Terminal Updates for Republican Convention

When throngs of red, white and blue politicos descend on Cleveland in July for the Republican National Convention, Cleveland Hopkins International Airport (CLE) will greet them with a newly updated ticket lobby and other recent renovations. Between delegates, staffers, journalists, lobbyists and others, the city is expecting 50,000 extra visitors.

Where to Turn?

July-August
2016
Like many people of our vintage, my wife is handling more and more of her aging mother's affairs. After her recent move into an assisted care facility, there was a lot of follow-up paperwork. Our experience changing my mother-in-law's address with one insurance carrier was particularly frustrating.

Richmond Int'l Pitches Paper & Saves Time with New Identity Management Software

Managing the safety, security and credentialing of employees and outside workers presents complex challenges for airport operators across the globe. U.S. airports, in particular, have found themselves swimming chin-deep in paperwork associated with post-9/11 security regulations.

Commerce Park Drives Growth at Sebring Regional

Maximizing income from multiple sources is important for all airports, but it's especially crucial for small general aviation facilities that don't collect commercial landing fees, or have high-volume potential from parking and concessions.

New Terminal at Minot Int'l Dramatically Increases Capacity & Prepares Community for Future

For many years, the only escalator in Minot, ND, was at Woolworth's, which also had a lunch counter. Today, there's a new escalator in town-inside the airport's spanking new terminal, and Minot International (MOT) holds its own claim to fame as the largest airport terminal in North Dakota.

Monterey Regional Adds Runway Safety Areas Amid Perfect Storm

Sometimes, the phrase "perfect storm" refers to a rare combination of events that leads to disaster. Other times, it describes similarly unusual circumstances that create an amazing outcome. Surprisingly, a recent runway safety area project at Monterey Regional Airport (MRY) met both definitions at various points.

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2022 Charlotte Douglas International Airport Report of Achievement

Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different. 

Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.

This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.

Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.

 

 

Featured Video

Years of Record Growth Spur New Terminal at Central Nebraska Regional

New Terminal at Central Nebraska Regional
When Executive Director Michael Olson first came to Central Nebraska Regional Airport (GRI) in 2005, commercial air service was sparse. A few years later, it was completely nonexistent for a brief time. "We knew we had to make some changes to our program," Olson recalls.

Ottawa Int'l Improves Control Center By Integrating Airfield Operation Data

Collaboration and ongoing improvement are guiding principles at Ottawa Macdonald-Cartier International (YOW). Recent enhancements to the airport's high-tech operations control center demonstrate how important both are at the Ontario facility.

San Francisco Int'l Launches Pilot of Paid Concierge Service

As international traffic increases and upscale overseas airlines begin to extend their first-class service beyond the cabin doors, San Francisco International Airport has taken notice-and action. In March, it launched the one-year pilot of a paid concierge service for passengers traveling on any airline, in any class of service.

Fort Lauderdale-Hollywood Int'l Uses New Model for Inline Baggage Projects

Fort Lauderdale-Hollywood International (FLL) recently wrapped up the installation of an inline baggage screening system in Terminal 3, part of a six-year program to enhance baggage handling and security at the Florida facility

Baltimore/Washington Int'l Creates New Airfield While Complying with Runway Safety Area Regs

When officials at Baltimore/Washington International Thurgood Marshall Airport (BWI) began strategizing about how to comply with the recent runway safety area deadline, they did not expect to end up with a new airfield. One decade later, however, that's essentially what they have.

New Software Adds Mobile Connection for Ops Personnel at Los Angeles Int'l

Although the 2013 shooting incident at Los Angeles International Airport (LAX) was resolved in just three minutes, six people were wounded and a TSA officer lost his life. The tragic event left permanent scars on the airport...and also prompted an extensive review of response operations at the facility that serves more than 70 million people annually.

Cleveland Hopkins Accelerates Terminal Updates for Republican Convention

When throngs of red, white and blue politicos descend on Cleveland in July for the Republican National Convention, Cleveland Hopkins International Airport (CLE) will greet them with a newly updated ticket lobby and other recent renovations. Between delegates, staffers, journalists, lobbyists and others, the city is expecting 50,000 extra visitors.

Richmond Int'l Pitches Paper & Saves Time with New Identity Management Software

Managing the safety, security and credentialing of employees and outside workers presents complex challenges for airport operators across the globe. U.S. airports, in particular, have found themselves swimming chin-deep in paperwork associated with post-9/11 security regulations.

Commerce Park Drives Growth at Sebring Regional

Maximizing income from multiple sources is important for all airports, but it's especially crucial for small general aviation facilities that don't collect commercial landing fees, or have high-volume potential from parking and concessions.

New Terminal at Minot Int'l Dramatically Increases Capacity & Prepares Community for Future

For many years, the only escalator in Minot, ND, was at Woolworth's, which also had a lunch counter. Today, there's a new escalator in town-inside the airport's spanking new terminal, and Minot International (MOT) holds its own claim to fame as the largest airport terminal in North Dakota.

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Publisher's Blog

Let’s Be Clear
With more passengers being screened by TSA than ever before, checkpoint wait times are increasing accordingly.
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Industry Insider

A Bittersweet Goodbye
I look forward to July 1, 2024, with a profound sense of achievement.
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Project Nominations

Know of a project that should be covered in a future issue of Airport Improvement?

Artscapes

Time for a Touch Up - Orlando International Airport (MCO)
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed...
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