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Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Reno-Tahoe International Airport (RNO) opened a newly expanded Ticketing Hall in April. The Nevada airport also remodeled and upgraded its existing 35,000-square-foot hall with new public restrooms, ticketing kiosks, wayfinding signage and space for oversized baggage.
New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
A long-time regional transportation plan became reality when Orlando and Miami were connected with high-speed rail service. The new route provides an attractive new option for airline travelers throughout the state, and Orlando International (MCO) staked its claim as the first U.S.
Alaska Airlines Installs Self-Service Bag Tag Stations
Airports with significant service from Alaska Airlines are now dotted with new self-serve machines for passengers. The Seattle-based carrier recently removed ticketing kiosks and replaced them with stations solely dedicated to printing tags for checked baggage.
New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
A new $7 million ground run-up enclosure is boosting safety and operating efficiency at Oscoda-Wurtsmith Airport (OSC), a general aviation airport in northeastern Michigan, along the Lake Huron shoreline.
Safety Management Systems at Airports
Following the FAA Safety Organization’s final rule for Part 121 airline operators in 2015, the agency published its final ruling on Safety Management Systems (SMS) for some Part 139 airports in February 2023.
Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Serving more than 100 million passengers annually, it’s no secret that Hartsfield-Jackson Atlanta International Airport (ATL) is a critical piece of the worldwide aviation network.
Daytona Beach Int’l Implements State-of-the-Art Security Measures
Passengers tend to think of airport security as TSA checkpoints and police K9s, but much more goes into keeping the public safe.
Boise Airport Expands Parking for Growing Local Population
Nicknamed Treasure Valley for its vast natural resources, Boise, ID, is having a moment. The Boise metro area consistently shows up on lists of the fastest-growing areas in the U.S., and Boise Airport (BOI) is making investments to handle the associated traffic increases.
Sarasota Int’l Gets Creative Introducing Local Students to Aviation
It can be tough finding time to build relationships with the greater community.
Newark-Heath Airport Makes Major Upgrades
Located about 40 miles east of Columbus, OH, Newark-Heath Airport (VTA) is in one of the fastest-growing areas in that state. Currently, the general aviation airfield logs about 13,000 operations a year, but traffic is expected to escalate based on Intel’s plans to invest $20 billion in the area.
Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
After a long time coming, an updated quick turnaround facility for consolidated rental car operations at Wilkes-Barre/Scranton International Airport (AVP) became fully operational last fall.
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed in 1985.
New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
To accommodate increased passenger demand, Nashville International Airport® (BNA®) recently constructed a standalone Satellite Concourse adjacent to its main terminal. The 89,000-square-foot structure opened in October 2023 and now houses operations primarily for Allegiant Air and Spirit Airlines.
Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Efficiency and efficacy are the watchwords for employee security screening at Dallas Fort Worth International Airport (DFW).
Denver Int’l Completes State-of-the-Art West Security Checkpoint
In the last two decades, passenger volume has nearly doubled at DEN, and security technology has changed considerably. As part of the airport’s Great Hall Program, a $2.1 billion capital improvement project, all checkpoints are moving up a level—both physically and technologically.

Got CSR?

May-June
2016
Harkening back to my early days in business school at UW-Whitewater, I'm reminded of freshman speech class. I like to talk, so giving speeches was no big deal. However, before we began writing, practicing and delivering speeches, much of our time centered on the topic of listening. That's right, listening.

FAA Tests Green Pavement Materials

Research that may lead to more widespread use of “green” runway pavement materials is underway at the FAA National Airport Pavement & Materials Research Center, in Egg Harbor Township, NJ. Engineers at the new facility use a custom-designed heavy vehicle simulator to test asphalt and other pavement materials at high tire pressures and temperatures.

John C. Tune Airport Rebuilds Runway & Terminal in 2 Months

The Metropolitan Nashville Airport Authority gave contractors 60 days to rebuild the runway and terminal at John C. Tune Airport (JWN), and collectively, they rose to the challenge. In order to provide numerous crews with around-the-clock access to multiple worksites, JWN officials closed the airport from June 1 to July 30, 2015.

Kodiak Airport Builds Into Gulf of Alaska to Add Runway Safety Areas

Kodiak Benny Benson State Airport (ADQ) faced a quandary when devising plans to meet the federal mandate for runway safety areas: There simply wasn’t enough land at the island-bound Alaskan facility to add them. So planners got creative and built into the ocean. Contractors moved an estimated 1.1 million tons of rock to fill a portion of the Gulf of Alaska in order to create enough surface area for an engineered material arresting system (EMAS) on one runway and to lengthen another runway to allow for an EMAS bed on its other end.

Blue Grass Airport Builds New Equipment Storage/Maintenance Facility

Getting a new facility approved, funded and built is typically a daunting task. But every now and then, things just seem to fall into place. That was the case for Mark Day, director of engineering and maintenance at Blue Grass Airport (LEX).

Philadelphia Int’l Develops Separate Master Plan Strictly for Security

Between international turmoil, nationwide security challenges and the headlines that invariably follow, Philadelphia International Airport (PHL) is implementing an autonomous security master plan. As security manager at PHL, Renee Tufts is accustomed to playing in the big leagues. If a security incident occurs at a small, rural airport, news may trickle around the nation or industry; but if a similar issue occurs at a large airport, the floodgates swing wide open, Tufts explains.

Louisville & Ford Int’l Update Brand Identities During Facility Renovations

Terminal renovation projects often provide shiny new flooring, fresh paint and updated fixtures. But they can also be an excellent opportunity to spruce up dated marketing strategies. Gerald R. Ford International and Louisville International are both seizing the chance to renovate their brand identities while remodeling their facilities.

Electric Car-Sharing Service Makes U.S. Debut at Indianapolis Int’l

Passengers at Indianapolis International (IND) will soon have a new and greener option for getting to and from the airport: an all-electric car-sharing program. BlueIndy, which launched local service in September, is slated to open a 20-car station in the airport’s parking garage later this month. The new facility will allow arriving passengers to pick up cars at the airport and drop them off at stations near their destinations. Departing passengers will be able to pick up vehicles at stations throughout the Indianapolis metro area and return them to the new station at IND.

Minneapolis-St. Paul Int’l Offers Passengers a New Place to Escape

All story photos © 2016 Dana Wheelock
With huge windows and plenty of open space, the mezzanine in Terminal 1 provides the best airfield views at Minneapolis-St. Paul International (MSP). And until recently, 5,000 square feet of the prime airport real estate was used for storage. That’s right, storage. Late last year, however, MSP began leveraging its second-story asset to create a new “luxury amenity.” It now leases the mezzanine space to MAG USA for an upscale common-use passenger lounge. MAG USA is the U.S. subsidiary of U.K.-based Manchester Airport Group, which owns and operates four British airports, including Manchester Airport and London Stansted Airport.

Sea-Tac Int’l Makes More Room for Mega-Freighters

In June 2015, Seattle-Tacoma International Airport (SEA) completed a $23 million cargo expansion project designed to support the growing cargo demand the airport is experiencing and hopes to increase.

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Port Columbus Int'l Invests in Existing Facilities, Prepares for Future Construction

The decision to renovate or build new is often viewed as a high-stakes fork in the road, but Port Columbus International (CMH) seems comfortable straddling the common divide. In March, the Ohio airport celebrated the end of an $80 million terminal renovation program while maintaining its options to build a new midfield terminal in the future. Fresh finishes, an infusion of natural lighting and updated mechanicals were completed to bridge the gap until passenger numbers establish a clearer path toward ground-up construction.

FAA Tests Green Pavement Materials

Research that may lead to more widespread use of “green” runway pavement materials is underway at the FAA National Airport Pavement & Materials Research Center, in Egg Harbor Township, NJ. Engineers at the new facility use a custom-designed heavy vehicle simulator to test asphalt and other pavement materials at high tire pressures and temperatures.

John C. Tune Airport Rebuilds Runway & Terminal in 2 Months

The Metropolitan Nashville Airport Authority gave contractors 60 days to rebuild the runway and terminal at John C. Tune Airport (JWN), and collectively, they rose to the challenge. In order to provide numerous crews with around-the-clock access to multiple worksites, JWN officials closed the airport from June 1 to July 30, 2015.

Kodiak Airport Builds Into Gulf of Alaska to Add Runway Safety Areas

Kodiak Benny Benson State Airport (ADQ) faced a quandary when devising plans to meet the federal mandate for runway safety areas: There simply wasn’t enough land at the island-bound Alaskan facility to add them. So planners got creative and built into the ocean. Contractors moved an estimated 1.1 million tons of rock to fill a portion of the Gulf of Alaska in order to create enough surface area for an engineered material arresting system (EMAS) on one runway and to lengthen another runway to allow for an EMAS bed on its other end.

Blue Grass Airport Builds New Equipment Storage/Maintenance Facility

Getting a new facility approved, funded and built is typically a daunting task. But every now and then, things just seem to fall into place. That was the case for Mark Day, director of engineering and maintenance at Blue Grass Airport (LEX).

Philadelphia Int’l Develops Separate Master Plan Strictly for Security

Between international turmoil, nationwide security challenges and the headlines that invariably follow, Philadelphia International Airport (PHL) is implementing an autonomous security master plan. As security manager at PHL, Renee Tufts is accustomed to playing in the big leagues. If a security incident occurs at a small, rural airport, news may trickle around the nation or industry; but if a similar issue occurs at a large airport, the floodgates swing wide open, Tufts explains.

Louisville & Ford Int’l Update Brand Identities During Facility Renovations

Terminal renovation projects often provide shiny new flooring, fresh paint and updated fixtures. But they can also be an excellent opportunity to spruce up dated marketing strategies. Gerald R. Ford International and Louisville International are both seizing the chance to renovate their brand identities while remodeling their facilities.

Electric Car-Sharing Service Makes U.S. Debut at Indianapolis Int’l

Passengers at Indianapolis International (IND) will soon have a new and greener option for getting to and from the airport: an all-electric car-sharing program. BlueIndy, which launched local service in September, is slated to open a 20-car station in the airport’s parking garage later this month. The new facility will allow arriving passengers to pick up cars at the airport and drop them off at stations near their destinations. Departing passengers will be able to pick up vehicles at stations throughout the Indianapolis metro area and return them to the new station at IND.

Minneapolis-St. Paul Int’l Offers Passengers a New Place to Escape

All story photos © 2016 Dana Wheelock
With huge windows and plenty of open space, the mezzanine in Terminal 1 provides the best airfield views at Minneapolis-St. Paul International (MSP). And until recently, 5,000 square feet of the prime airport real estate was used for storage. That’s right, storage. Late last year, however, MSP began leveraging its second-story asset to create a new “luxury amenity.” It now leases the mezzanine space to MAG USA for an upscale common-use passenger lounge. MAG USA is the U.S. subsidiary of U.K.-based Manchester Airport Group, which owns and operates four British airports, including Manchester Airport and London Stansted Airport.

Sea-Tac Int’l Makes More Room for Mega-Freighters

In June 2015, Seattle-Tacoma International Airport (SEA) completed a $23 million cargo expansion project designed to support the growing cargo demand the airport is experiencing and hopes to increase.

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