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Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Reno-Tahoe International Airport (RNO) opened a newly expanded Ticketing Hall in April. The Nevada airport also remodeled and upgraded its existing 35,000-square-foot hall with new public restrooms, ticketing kiosks, wayfinding signage and space for oversized baggage.
New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
A long-time regional transportation plan became reality when Orlando and Miami were connected with high-speed rail service. The new route provides an attractive new option for airline travelers throughout the state, and Orlando International (MCO) staked its claim as the first U.S.
Alaska Airlines Installs Self-Service Bag Tag Stations
Airports with significant service from Alaska Airlines are now dotted with new self-serve machines for passengers. The Seattle-based carrier recently removed ticketing kiosks and replaced them with stations solely dedicated to printing tags for checked baggage.
New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
A new $7 million ground run-up enclosure is boosting safety and operating efficiency at Oscoda-Wurtsmith Airport (OSC), a general aviation airport in northeastern Michigan, along the Lake Huron shoreline.
Safety Management Systems at Airports
Following the FAA Safety Organization’s final rule for Part 121 airline operators in 2015, the agency published its final ruling on Safety Management Systems (SMS) for some Part 139 airports in February 2023.
Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Serving more than 100 million passengers annually, it’s no secret that Hartsfield-Jackson Atlanta International Airport (ATL) is a critical piece of the worldwide aviation network.
Daytona Beach Int’l Implements State-of-the-Art Security Measures
Passengers tend to think of airport security as TSA checkpoints and police K9s, but much more goes into keeping the public safe.
Boise Airport Expands Parking for Growing Local Population
Nicknamed Treasure Valley for its vast natural resources, Boise, ID, is having a moment. The Boise metro area consistently shows up on lists of the fastest-growing areas in the U.S., and Boise Airport (BOI) is making investments to handle the associated traffic increases.
Sarasota Int’l Gets Creative Introducing Local Students to Aviation
It can be tough finding time to build relationships with the greater community.
Newark-Heath Airport Makes Major Upgrades
Located about 40 miles east of Columbus, OH, Newark-Heath Airport (VTA) is in one of the fastest-growing areas in that state. Currently, the general aviation airfield logs about 13,000 operations a year, but traffic is expected to escalate based on Intel’s plans to invest $20 billion in the area.
Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
After a long time coming, an updated quick turnaround facility for consolidated rental car operations at Wilkes-Barre/Scranton International Airport (AVP) became fully operational last fall.
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed in 1985.
New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
To accommodate increased passenger demand, Nashville International Airport® (BNA®) recently constructed a standalone Satellite Concourse adjacent to its main terminal. The 89,000-square-foot structure opened in October 2023 and now houses operations primarily for Allegiant Air and Spirit Airlines.
Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Efficiency and efficacy are the watchwords for employee security screening at Dallas Fort Worth International Airport (DFW).
Denver Int’l Completes State-of-the-Art West Security Checkpoint
In the last two decades, passenger volume has nearly doubled at DEN, and security technology has changed considerably. As part of the airport’s Great Hall Program, a $2.1 billion capital improvement project, all checkpoints are moving up a level—both physically and technologically.

New Security System Expands the View for Small Staff at Elmira Corning Regional

Elmira Corning Regional Airport (ELM) was still in the process of installing a new $2.4 million security system when an arriving passenger prematurely tested some of its new components. The passenger was later discovered to be suffering from dementia, and the 2013 incident decisively validated the decision to invest in new technology at the upstate New York facility.

Sonoma Airport Facilitates Regional Jet Service While Meeting Runway Safety Area Deadline

When Charles M. Schultz-Sonoma County Airport (STS) completed a $55 million runway expansion and improvement project last November, it not only met the congressionally mandated December 31, 2014, deadline for runway safety areas, it also added enough runway length to help attract regional jet traffic.

St. Louis Int'l Modernizes Iconic Terminal Without Losing Connection to the Past

"Out with the old, in with the new" is often the sentiment that drives large-scale terminal improvement programs. Lambert-St. Louis International Airport (STL) took a different approach during the recent $70 million renovation of its mid-century Terminal 1, by working to preserve iconic architectural elements while infusing efficiency, flexibility and modern systems to carry the facility into the future.

Baltimore/Washington Int'l Enhances Parking Shuttle Operations

When searching for a competitive edge, many airports automatically focus on developing new air service. Baltimore/Washington International Thurgood Marshall Airport (BWI) is also developing its parking shuttle service. Executive Director/Chief Executive Officer Paul Wiedefeld and other airport officials realized that with more than 25% of their passengers riding buses to and from airport parking lots, the shuttle system could make or break BWI's reputation as an "easy come, easy go" airport. Recent changes to operational practices are already showing measurable improvements, and investments in new technology to enhance customer service are also under way.

Airports Leverage Existing Wi-Fi Networks With Free Downloadable Books for Passengers

Walk down the aisle of any flight lasting more than an hour, and you can probably guess what titles are topping the New York Times best-seller list with surprising accuracy. Airline passengers are highly vested in reading; and so are the airports they pass through.

New 737s Roll Out on New Taxiway at Renton Municipal

Although Renton Municipal Airport/Clayton Scott Field (RNT) is classified as a small general aviation reliever airport, its traffic is unusually taxing on airfield pavements. Every 737 produced at the adjacent Boeing factory takes its maiden flight off RNT's single runway; and to access the runway, the heavy aircraft must traverse the airport's 3,500-foot Taxiway B.

High-End Pet Resort at Denver Int'l Provides Convenience for Travelers, Boosts Non-Airline Revenue

Things are going to the dogs (and cats) at Denver International Airport (DEN), and passengers - as well as airport officials - couldn't be happier.

Quad City Int'l Updates Boarding Bridges

Ever since the heyday of Mississippi steamboats, the Quad Cities that straddle the mighty river have been a hub of agricultural, industrial and commercial activity. With Bettendorf and Davenport on the Iowa side of the river, and Moline and Rock Island on the Illinois side, transporting goods and people is a historic and current key to the area's prosperity.

Asheville Regional Saves $12 Million Using Free Coal Ash Fill

When it came time for Asheville Regional Airport (AVL) to reconstruct its only runway, the management team got creative. Instead of resigning to an extended shutdown that would have effectively put the North Carolina airport out of business for an extensive period, they decided to build a new taxiway and use it as a temporary runway while the existing runway is demolished and reconstructed.

Largest Freestanding Building in DHL Global Network Opens at O'Hare Int'l

Chicago O'Hare International Airport (ORD) continues to progress toward its goal of becoming the North American leader in global air cargo with the recent opening of a $35 million landside warehouse and more airside development in the works.

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Featured Video

St. Louis Int'l Modernizes Iconic Terminal Without Losing Connection to the Past

"Out with the old, in with the new" is often the sentiment that drives large-scale terminal improvement programs. Lambert-St. Louis International Airport (STL) took a different approach during the recent $70 million renovation of its mid-century Terminal 1, by working to preserve iconic architectural elements while infusing efficiency, flexibility and modern systems to carry the facility into the future.

Baltimore/Washington Int'l Enhances Parking Shuttle Operations

When searching for a competitive edge, many airports automatically focus on developing new air service. Baltimore/Washington International Thurgood Marshall Airport (BWI) is also developing its parking shuttle service. Executive Director/Chief Executive Officer Paul Wiedefeld and other airport officials realized that with more than 25% of their passengers riding buses to and from airport parking lots, the shuttle system could make or break BWI's reputation as an "easy come, easy go" airport. Recent changes to operational practices are already showing measurable improvements, and investments in new technology to enhance customer service are also under way.

Airports Leverage Existing Wi-Fi Networks With Free Downloadable Books for Passengers

Walk down the aisle of any flight lasting more than an hour, and you can probably guess what titles are topping the New York Times best-seller list with surprising accuracy. Airline passengers are highly vested in reading; and so are the airports they pass through.

New 737s Roll Out on New Taxiway at Renton Municipal

Although Renton Municipal Airport/Clayton Scott Field (RNT) is classified as a small general aviation reliever airport, its traffic is unusually taxing on airfield pavements. Every 737 produced at the adjacent Boeing factory takes its maiden flight off RNT's single runway; and to access the runway, the heavy aircraft must traverse the airport's 3,500-foot Taxiway B.

High-End Pet Resort at Denver Int'l Provides Convenience for Travelers, Boosts Non-Airline Revenue

Things are going to the dogs (and cats) at Denver International Airport (DEN), and passengers - as well as airport officials - couldn't be happier.

Quad City Int'l Updates Boarding Bridges

Ever since the heyday of Mississippi steamboats, the Quad Cities that straddle the mighty river have been a hub of agricultural, industrial and commercial activity. With Bettendorf and Davenport on the Iowa side of the river, and Moline and Rock Island on the Illinois side, transporting goods and people is a historic and current key to the area's prosperity.

Asheville Regional Saves $12 Million Using Free Coal Ash Fill

When it came time for Asheville Regional Airport (AVL) to reconstruct its only runway, the management team got creative. Instead of resigning to an extended shutdown that would have effectively put the North Carolina airport out of business for an extensive period, they decided to build a new taxiway and use it as a temporary runway while the existing runway is demolished and reconstructed.

Largest Freestanding Building in DHL Global Network Opens at O'Hare Int'l

Chicago O'Hare International Airport (ORD) continues to progress toward its goal of becoming the North American leader in global air cargo with the recent opening of a $35 million landside warehouse and more airside development in the works.

Reno-Tahoe Int'l Delights Passengers with Random Acts of Kindness

Spotted recently at Reno-Tahoe International Airport (RNO): Business travelers breaking out in ear-to-ear grins and casual fliers chuckling in a combination of disbelief and delight. The cause? Simple acts of kindness such as a free bottle of water, an unexpected compliment or proactive offers of help from airport authority employees.

Mobile Passport App Eases Congestion at Miami Int'l

In February, customers at Miami International Airport (MIA) began using a new mobile app designed to ease long lines at U.S. Customs stations. Although data is still being collected, preliminary reports indicate that wait times have been cut in half.

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