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Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Reno-Tahoe International Airport (RNO) opened a newly expanded Ticketing Hall in April. The Nevada airport also remodeled and upgraded its existing 35,000-square-foot hall with new public restrooms, ticketing kiosks, wayfinding signage and space for oversized baggage.
New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
A long-time regional transportation plan became reality when Orlando and Miami were connected with high-speed rail service. The new route provides an attractive new option for airline travelers throughout the state, and Orlando International (MCO) staked its claim as the first U.S.
Alaska Airlines Installs Self-Service Bag Tag Stations
Airports with significant service from Alaska Airlines are now dotted with new self-serve machines for passengers. The Seattle-based carrier recently removed ticketing kiosks and replaced them with stations solely dedicated to printing tags for checked baggage.
New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
A new $7 million ground run-up enclosure is boosting safety and operating efficiency at Oscoda-Wurtsmith Airport (OSC), a general aviation airport in northeastern Michigan, along the Lake Huron shoreline.
Safety Management Systems at Airports
Following the FAA Safety Organization’s final rule for Part 121 airline operators in 2015, the agency published its final ruling on Safety Management Systems (SMS) for some Part 139 airports in February 2023.
Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Serving more than 100 million passengers annually, it’s no secret that Hartsfield-Jackson Atlanta International Airport (ATL) is a critical piece of the worldwide aviation network.
Daytona Beach Int’l Implements State-of-the-Art Security Measures
Passengers tend to think of airport security as TSA checkpoints and police K9s, but much more goes into keeping the public safe.
Boise Airport Expands Parking for Growing Local Population
Nicknamed Treasure Valley for its vast natural resources, Boise, ID, is having a moment. The Boise metro area consistently shows up on lists of the fastest-growing areas in the U.S., and Boise Airport (BOI) is making investments to handle the associated traffic increases.
Sarasota Int’l Gets Creative Introducing Local Students to Aviation
It can be tough finding time to build relationships with the greater community.
Newark-Heath Airport Makes Major Upgrades
Located about 40 miles east of Columbus, OH, Newark-Heath Airport (VTA) is in one of the fastest-growing areas in that state. Currently, the general aviation airfield logs about 13,000 operations a year, but traffic is expected to escalate based on Intel’s plans to invest $20 billion in the area.
Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
After a long time coming, an updated quick turnaround facility for consolidated rental car operations at Wilkes-Barre/Scranton International Airport (AVP) became fully operational last fall.
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed in 1985.
New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
To accommodate increased passenger demand, Nashville International Airport® (BNA®) recently constructed a standalone Satellite Concourse adjacent to its main terminal. The 89,000-square-foot structure opened in October 2023 and now houses operations primarily for Allegiant Air and Spirit Airlines.
Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Efficiency and efficacy are the watchwords for employee security screening at Dallas Fort Worth International Airport (DFW).
Denver Int’l Completes State-of-the-Art West Security Checkpoint
In the last two decades, passenger volume has nearly doubled at DEN, and security technology has changed considerably. As part of the airport’s Great Hall Program, a $2.1 billion capital improvement project, all checkpoints are moving up a level—both physically and technologically.

New Boarding Pass Scanners Guide Passengers to Gates & Concessions at Boston Logan

What began as a digital signage initiative at Boston Logan International Airport (BOS) has evolved to include an industry first: boarding pass scanners that help direct passengers to their gates and deliver information about flight updates and concessions' options along the way. The innovative wayfinding/flight information/marketing combo is not only improving the passenger experience at BOS, it's also inspiring airports around the country to follow suit.

Web-Based Booking Agent Presents Discounted Parking Competition in 70+ Markets

There's a new parking competitor nipping at the heels of airports throughout the United States, but there are no new lots or facilities in sight. The company, Greenbee Parking, books travelers into parking lots at hotels and existing facilities run by off-airport operators via its website, Greenbeeparking.com - at rates ranging anywhere from 30% to 75% less than airport prices. Passengers pay in advance, bring a printed copy of their online confirmation to the participating lot and ride the hotel or off-site operator's shuttle to and from the airport.

Bellingham Int'l Adds Gates & Triples Terminal Size to Serve Canadian-Fueled Growth

Like many U.S. airports scattered along the Canadian border, Bellingham International Airport (BLI) in Washington has faced interesting challenges presented by a growing influx of Canadian travelers who cross the border for less expensive U.S. airfares. A $38.5 million expansion project that ended in February, however, seems to be just the tonic it needed.

New Snow Removal Equipment & Procedures Pay Off at Indianapolis Int'l

It's almost as if Indianapolis International Airport (IND) was tipped off that this would be a particularly harsh winter in the Midwest. Last summer, the airport completely revised its winter operations by implementing new procedures, taking delivery of millions of dollars in new snow removal equipment and presenting a new curriculum of crew training.

Putting Big Data to Work for Airports

The airport industry has its priorities. Managing operating costs, avoiding potential disruptions and improving passenger experiences all land at the top of the list. But it may be missing a critical player in its operations: big data.

Outagamie County Airport Builds Net Zero Fixed-Base Operation

Outagamie County Regional Airport (ATW) in Appleton, WI, significantly raised the industry standard for sustainable design and construction when it opened a new general aviation terminal last fall. Those involved with the project predict that the $3.6 million facility will be the nation's first net zero energy airport building. Currently, it's undergoing a full year of measurement and verification.

Self-Boarding Gates Garner Positive Reviews at McCarran Int'l

After approximately 18 months with new self-boarding gates operating in Terminal 3 at McCarran International Airport (LAS) in Las Vegas, sources there report that the state-of-the-art machines have been well received by both airlines and passengers.

Runway Rehab Paves the Way for Awards at Tri-State Airport

The $9 million rehabilitation of the sole runway at Huntington Tri-State Airport (HTS) in West Virginia was completed without any big surprises - just the way Airport Director Jerry Brienza likes it. The airport's airlines and cargo operator agreed to a single weekend shutdown; various contractors and crews finished multiple stages on time; and even the weather cooperated.

Self-Service Passport Readers Reduce Wait Times at O'Hare Int'l

In an ongoing effort to improve the arrival process into the United States, the recent installation of Automated Passport Control (APC) kiosks has proven to be a "game-changer" at Chicago O'Hare (ORD) and a handful of other international hubs embracing the relatively new technology.

New Terminal Shines at Southwest Georgia Regional

Yvette Aehle never dreamed she would be so enthused about bathrooms. But after running Southwest Georgia Regional Airport (ABY) for years without any facilities past the TSA security checkpoint, her excitement is completely understandable.

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Bellingham Int'l Adds Gates & Triples Terminal Size to Serve Canadian-Fueled Growth

Like many U.S. airports scattered along the Canadian border, Bellingham International Airport (BLI) in Washington has faced interesting challenges presented by a growing influx of Canadian travelers who cross the border for less expensive U.S. airfares. A $38.5 million expansion project that ended in February, however, seems to be just the tonic it needed.

New Snow Removal Equipment & Procedures Pay Off at Indianapolis Int'l

It's almost as if Indianapolis International Airport (IND) was tipped off that this would be a particularly harsh winter in the Midwest. Last summer, the airport completely revised its winter operations by implementing new procedures, taking delivery of millions of dollars in new snow removal equipment and presenting a new curriculum of crew training.

Putting Big Data to Work for Airports

The airport industry has its priorities. Managing operating costs, avoiding potential disruptions and improving passenger experiences all land at the top of the list. But it may be missing a critical player in its operations: big data.

Outagamie County Airport Builds Net Zero Fixed-Base Operation

Outagamie County Regional Airport (ATW) in Appleton, WI, significantly raised the industry standard for sustainable design and construction when it opened a new general aviation terminal last fall. Those involved with the project predict that the $3.6 million facility will be the nation's first net zero energy airport building. Currently, it's undergoing a full year of measurement and verification.

Self-Boarding Gates Garner Positive Reviews at McCarran Int'l

After approximately 18 months with new self-boarding gates operating in Terminal 3 at McCarran International Airport (LAS) in Las Vegas, sources there report that the state-of-the-art machines have been well received by both airlines and passengers.

Runway Rehab Paves the Way for Awards at Tri-State Airport

The $9 million rehabilitation of the sole runway at Huntington Tri-State Airport (HTS) in West Virginia was completed without any big surprises - just the way Airport Director Jerry Brienza likes it. The airport's airlines and cargo operator agreed to a single weekend shutdown; various contractors and crews finished multiple stages on time; and even the weather cooperated.

Self-Service Passport Readers Reduce Wait Times at O'Hare Int'l

In an ongoing effort to improve the arrival process into the United States, the recent installation of Automated Passport Control (APC) kiosks has proven to be a "game-changer" at Chicago O'Hare (ORD) and a handful of other international hubs embracing the relatively new technology.

New Terminal Shines at Southwest Georgia Regional

Yvette Aehle never dreamed she would be so enthused about bathrooms. But after running Southwest Georgia Regional Airport (ABY) for years without any facilities past the TSA security checkpoint, her excitement is completely understandable.

Private/Public Partnership Building New Terminal at Iqaluit Int'l

Located in the unforgiving Canadian Arctic on Baffin Island, Iqaluit International Airport (YFB) is literally a lifeline to residents of Nunavut, Canada's northernmost territory. As such, a private/public partnership has been established to develop a new terminal and airfield to meet the current and future needs of the region. Nunavut officials estimate improvements at $250 million to $300 million.

South Carolina Creates Software to Facilitate Airport-Friendly Development

The South Carolina Aeronautics Commission (SCAC) is developing a software program to help local land-use planners assess whether proposed commercial and residential developments are compatible with airport operations and safety zones.

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