Category - IT/Communications

Wireless Win-Win-Win: New Hybrid Wi-Fi Services Appeal to Airports, Passengers & Wireless Providers

Two years ago, Airport Improvement explored the debate about whether airports should offer guests free Wi-Fi service or charge fees for access. Today, travelers often feel entitled to some level of free wireless services, and that trend is forcing some airport managers to rethink their wireless strategies.

Are You Ready for the Airport Webolution?

Airports are hotspots of mobile technology. Business and casual travelers alike peck away at smartphones and other electronic portables as they converge from countless directions, only to leave a few minutes later in different directions. They incessantly gaze at their LCD screens to read a text, update their Facebook page, check a website or simply to relax with a game or book.

DOT Grant Splits Cost of Shared-use System

A recently installed shared-use system at Fort Wayne International Airport (FWA) has all the markings of being a "sweet" deal for both the Indiana airport and its airline tenants.

Common-Use Passenger Processing & Smart Technology Permeate Terminal B

The new Terminal B at Sacramento International Airport (SMF) opened for operations in early October, travelers, tenants and airlines stepped into a state-of-the-art facility. The new information technology system that was installed replaces elements that had been online since 1967.

Port Columbus Int'l Adds Giant Video Wall

"Broad and High" not only describes the new $1.2 million video wall at Port Columbus International Airport (CMH); it also refers to the historic downtown cross streets that served as an inspiration for the airport's banner information technology offering.

Houston Airport System Uses Bluetooth Sensors to Measure Wait Times at Security Checkpoints

In the last ten years, Bluetooth technology has been implemented in everything from cell phones to computer mice. More recently, Houston Airport System (HAS) has used it to facilitate data collection.

Atlantic City Int'l Achieves Virtual Expansion with Technology Upgrades

How does an airport meet the needs of current and future passenger growth without expanding its facilities? At Atlantic City International Airport (ACY), officials expanded virtually by upgrading the facility's information technology systems.

New Technology Boosts Passenger Awareness at Cleveland Hopkins

Live flight tracking and weather information, coupled with advertising, has arrived on flight information display screens (FIDS) at Cleveland Hopkins International Airport (CLE).

Foresight Puts Fort Lauderdale-Hollywood Int'l at the Forefront of new FAA Survey Standards

It pays to think ahead, says Dan Bartholomew, airport planning manager for Fort Lauderdale-Hollywood International Airport (FLL) in Florida. In the case of impending land survey requirements, the payoff is estimated in the millions of dollars.

San Jose Int'l Modernizes Technology & Security

Technology and security received complete overhauls in the $1.3 billion modernization program at Norman Y. Mineta San Jose International Airport (SJC) the last several years.

Airport Wi-Fi: Free or Fee

Internet access is a hot-button topic for travelers who are increasingly dependent on smart phones and other web-enabled gadgets to stay connected. Who should pay to provide it is entirely another matter.

Software Amps Up Training at Boise Airport

A $120,000 investment in computer technology is making training Boise Airport (BOI) more effective and efficient, reports airport training coordinator Gary Smith.

Software Service Streamlines Payroll Interface at Piedmont Triad

Employees at Piedmont Triad International Airport in Greensboro, NC, no longer clock in and out. It's all done via the Internet; and so is requesting time off. The airport's entire time and attendance process was streamlined when it began using a web-hosted service last spring.

Charlotte Douglas Develops Custom Simulator for Driver Training

If necessity is the mother of invention, Charlotte Douglas International Airport (CLT) should be passing out cigars. It developed its own customized computer simulator for airport driver training with help from the Volpe Center, a fee-for-service branch of the U.S. Department of Transportation's Research and Innovative Technology Administration.

Regional Airports Improve Customer Service with Website Services

With increased security requirements, uncontrollable weather delays and oversold flights, it's tough to please air travelers. Two small airports are enhancing their websites to help the cause.

Airlines Share Self-serve Check-in Kiosks at Newark Liberty

International passengers flying out of Newark Liberty International Airport have a bit more control at their fingertips ever since the Port Authority of New York & New Jersey installed self-service check-in kiosks in Terminal B.

3-D Modeling Prevents Construction Conflicts at Orlando Int'l

When Orlando International Airport recently converted office space into baggage handling space, the judicious use of technology saved time and money during the changeover.

Computerized System Helps McCarran Track Underground Utilities

Las Vegas McCarran International Airport has grown considerably as it struggled to keep up with a skyrocketing tourist trade and the city's ever-growing population.

Cincinnati Goes Digital to Convert Static Terminal Ads to Video

Passengers at the Cincinnati/Northern Kentucky International Airport now have a little more eye candy to help keep them entertained and informed.

IT Achieves Master Plan Status

Typical airport master plans provide conceptual structure for future growth and improvements, with an emphasis on physical infrastructure like buildings and runways. The San Diego County Regional Airport Authority is taking a more progressive approach by supplementing the master plan for San Diego International Airport (SAN) with a companion information technology (IT) master plan.

JFK Goes "SUE Happy"

Negative connotations may spring to mind when 'SUE' is heard in conversation. However, airports are increasingly finding this term to be overtly positive. SUE does, after all, help prevent schedule delays, excess costs and even lost lives during construction.

Software Helps Asheville Regional Track Project Funding and Payments

Managing the many components of capital projects is a task airports work through daily. Asheville Regional Airport (AVL) in North Carolina is using a new software application to streamline and simplify the tracking of one key aspect - funding.

El Paso International Computerizes Airfield Operations Tracking

The management at El Paso (TX) International Airport turned to Eagle Integrated Solutions for a system to track airfield inspection and repair as well as vehicle fleet safety and control.

Common Use Technology Trumps Physical Expansion at Fresno

Traffic at Fresno Yosemite International (FAT) in California has been growing by leaps and bounds, says the airport's aviation director Russ Widmar. In the last five years, passenger totals grew from less than 1 million to roughly 1.4 million.


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