Category - IT/Communications

Columbiana Airport Swaps Light Pole Real Estate for Internet Service

Columbiana County Airport is a small two-runway facility in rural Ohio with 28 aircraft based on the field. But that doesn't stop it from providing high-speed Internet access to its customers. The airport secured the much-needed, but costly-to-add, service through a barter arrangement with a nearby Internet provider.

Raleigh Memorial Funds Initial Research of Unmanned Air Traffic Advisory System

That was the enthusiastic reaction as stakeholders and other curious observers watched the initial demonstration of an unmanned air traffic advisory system at Raleigh County Memorial Airport (BKW) in mid-July. While many are quick to dub the system a "virtual tower," its developer is quick to point out an important distinction: The Synthetic Air Traffic Advisory System (SATAS) advises pilots of potential conflicts in the airspace and on the airfield so they can act accordingly; it does not direct pilots the way actual air traffic controllers do.

Miami Int'l Debuts Free Video Streaming- in English and Español

Miami International Airport (MIA) has provided news, weather and stock market updates to visitors in gate holdrooms via the CNN Airport Network for roughly two decades. Airport officials have long realized that the service wasn't serving one of MIA's dominant demographic groups: Spanish-speaking customers.

San Diego Int'l Bolsters its Technology Backbone

Significant technology upgrades - both seen and unseen - figure prominently into the Green Build expansion of Terminal 2 at San Diego International Airport (SAN), which celebrated its grand opening in August. The $30 million investment in technology was designed to ensure that the facility operates at peak performance for airlines, passengers and its operator, the San Diego County Regional Airport Authority.

McCarran Int'l Debuts Ultra High-Definition Sign

It's strange to see travelers stop and take pictures of an airport sign, but it's actually a common occurrence at McCarran International Airport (LAS) in Las Vegas. The facility's new 84-inch ultra high-definition display is "stunning, not only in terms of clarity and rendering, but also in color," explains the airport's assistant director of aviation, Information Systems, Samuel Ingalls.

Bob Hope Airport Begins Online Data Collection to Lay Foundation for Safety Management System

When the FAA issued a draft advisory circular about integrated safety management systems (SMS) in late June, Bob Hope Airport (BUR) was already planning for it. By July, the Burbank, CA, facility had a new data collection system in place to help prepare for the anticipated mandate.

Pittsburgh Int'l Combines Two Software Packages to Integrate Airfield Reporting

When the weather is deteriorating and pilots need accurate, up-to-date runway condition reports, the time it takes to create and forward manual reports can be costly. Incorrect or stale information can lead to incorrect decisions, which, in turn, can lead to disastrous results.

Leveraging Technology for Asset Management

With about 2 million square feet of interior space, nine separate buildings and 3,000+ pieces of equipment under its purview, the facilities maintenance department at Spokane International Airport in Washington (GEG) has a lot of ground to cover. Its wide variety of duties - from preventive maintenance on the HVAC system and snow removal to unclogging restroom toilets and changing baggage belts - used to be managed on a rudimentary whiteboard. Assignments were listed and then crossed off or erased.

Wireless Win-Win-Win: New Hybrid Wi-Fi Services Appeal to Airports, Passengers & Wireless Providers

Two years ago, Airport Improvement explored the debate about whether airports should offer guests free Wi-Fi service or charge fees for access. Today, travelers often feel entitled to some level of free wireless services, and that trend is forcing some airport managers to rethink their wireless strategies.

Are You Ready for the Airport Webolution?

Airports are hotspots of mobile technology. Business and casual travelers alike peck away at smartphones and other electronic portables as they converge from countless directions, only to leave a few minutes later in different directions. They incessantly gaze at their LCD screens to read a text, update their Facebook page, check a website or simply to relax with a game or book.

DOT Grant Splits Cost of Shared-use System

A recently installed shared-use system at Fort Wayne International Airport (FWA) has all the markings of being a "sweet" deal for both the Indiana airport and its airline tenants.

Common-Use Passenger Processing & Smart Technology Permeate Terminal B

The new Terminal B at Sacramento International Airport (SMF) opened for operations in early October, travelers, tenants and airlines stepped into a state-of-the-art facility. The new information technology system that was installed replaces elements that had been online since 1967.

Port Columbus Int'l Adds Giant Video Wall

"Broad and High" not only describes the new $1.2 million video wall at Port Columbus International Airport (CMH); it also refers to the historic downtown cross streets that served as an inspiration for the airport's banner information technology offering.

Houston Airport System Uses Bluetooth Sensors to Measure Wait Times at Security Checkpoints

In the last ten years, Bluetooth technology has been implemented in everything from cell phones to computer mice. More recently, Houston Airport System (HAS) has used it to facilitate data collection.

Atlantic City Int'l Achieves Virtual Expansion with Technology Upgrades

How does an airport meet the needs of current and future passenger growth without expanding its facilities? At Atlantic City International Airport (ACY), officials expanded virtually by upgrading the facility's information technology systems.

New Technology Boosts Passenger Awareness at Cleveland Hopkins

Live flight tracking and weather information, coupled with advertising, has arrived on flight information display screens (FIDS) at Cleveland Hopkins International Airport (CLE).

Foresight Puts Fort Lauderdale-Hollywood Int'l at the Forefront of new FAA Survey Standards

It pays to think ahead, says Dan Bartholomew, airport planning manager for Fort Lauderdale-Hollywood International Airport (FLL) in Florida. In the case of impending land survey requirements, the payoff is estimated in the millions of dollars.

San Jose Int'l Modernizes Technology & Security

Technology and security received complete overhauls in the $1.3 billion modernization program at Norman Y. Mineta San Jose International Airport (SJC) the last several years.

Airport Wi-Fi: Free or Fee

Internet access is a hot-button topic for travelers who are increasingly dependent on smart phones and other web-enabled gadgets to stay connected. Who should pay to provide it is entirely another matter.

Software Amps Up Training at Boise Airport

A $120,000 investment in computer technology is making training Boise Airport (BOI) more effective and efficient, reports airport training coordinator Gary Smith.

Software Service Streamlines Payroll Interface at Piedmont Triad

Employees at Piedmont Triad International Airport in Greensboro, NC, no longer clock in and out. It's all done via the Internet; and so is requesting time off. The airport's entire time and attendance process was streamlined when it began using a web-hosted service last spring.

Charlotte Douglas Develops Custom Simulator for Driver Training

If necessity is the mother of invention, Charlotte Douglas International Airport (CLT) should be passing out cigars. It developed its own customized computer simulator for airport driver training with help from the Volpe Center, a fee-for-service branch of the U.S. Department of Transportation's Research and Innovative Technology Administration.

Regional Airports Improve Customer Service with Website Services

With increased security requirements, uncontrollable weather delays and oversold flights, it's tough to please air travelers. Two small airports are enhancing their websites to help the cause.

Airlines Share Self-serve Check-in Kiosks at Newark Liberty

International passengers flying out of Newark Liberty International Airport have a bit more control at their fingertips ever since the Port Authority of New York & New Jersey installed self-service check-in kiosks in Terminal B.

3-D Modeling Prevents Construction Conflicts at Orlando Int'l

When Orlando International Airport recently converted office space into baggage handling space, the judicious use of technology saved time and money during the changeover.


ACC: Rethinking Airport Resiliency in the Aftermath of COVID-19

Rethinking Airport Resiliency in the Aftermath of COVID-19

Amid the COVID-19 pandemic, airports and their stakeholders are managing disruption unlike any previously experienced in the modern world. With an unprecedented decrease in aircraft and passenger traffic, growing economic stress, and further uncertainty ahead, airports require resilient financial and operational planning to ride out COVID-19 and to plan for the post-pandemic future.

Survival for airports requires re-prioritizing previously identified plans, exploring new ways to operate and fund airport operations, and learning from past experiences to improve an airport’s ability to succeed in the future. This guidance provides direction for airport operators and consultants, including planners and emergency management staff, on how airports can enhance resilience to weather the COVID-19 pandemic and prepare for future disruptions ahead.


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