Current Issue...

San Luis Obispo County Regional Airport (SBP)
These days, the internet is the first place many passengers check when looking for information about parking, concessions and other ground-based details regarding air travel. Good or bad, an airport’s website acts as its face and leaves an impression on customers.
Seattle-Tacoma International Airport (SEA)
From Aug. 21-25, 2018, Seattle-Tacoma International Airport (SEA) will serve as the official host for the annual Airport Business Diversity Conference, the flagship event of the Airport Minority Diversity Council (AMAC).
Flagler Executive Airport (FIN)
Flagler Executive Airport (FIN) in Palm Coast, FL, recently completed a $12.2 million project to relocate and extend its main runway. In doing so, management remedied several safety issues in one comprehensive construction program.
Charleston County Aviation Authority
Thanks to a new specialty leasing program that debuted at Charleston International Airport (CHS) this spring, customers can now purchase a sampling of local and regional goodies and gifts at small kiosks inside the airport terminal.
Nashville International (BNA)
The traffic profile at Nashville International (BNA) is completely different from what it was two decades ago, and a recent $30 million fuel farm renovation is helping the Tennessee airport handle the dramatic changes.
Edmonton International (EIA)
Edmonton International (EIA) is putting a new twist on airport retail with a landside mall that includes onsite boarding pass printers, flight status screens and other special features to convert passengers into shoppers, and vice versa.
Toronto Pearson International Airport (YYZ)
With passenger volume expected to reach 85 million by 2037, Toronto Pearson International Airport (YYZ) is taking steps to ensure its facilities are ready to meet the needs of passengers well into the future.
Colorado Springs Airport (COS)
Shortly before 11:00 p.m. on April 16, emergency 911 operators received a call about smoke and flames emanating from the roof of the terminal at Colorado Springs Airport (COS). Within minutes, the airport had a three-alarm fire on its hands.
Daniel K. Inouye International Airport (HNL)
Whether travelers visit Honolulu for business or the spectacular sun, sand and surf, most bring along multiple electronic devices to keep in touch with friends and associates.
Valley International (HRL)
When the time came for Valley International (HRL) to upgrade its aircraft rescue and firefighting (ARFF) facility, officials at the Harlingen, TX, airport joined forces with their design team to create a building uniquely designed for firefighters.
Greenville-Spartanburg International Airport (GSP)
Early last year, Greenville-Spartanburg International Airport (GSP) opened Cerulean Aviation and joined the growing ranks of commercial airports that run their own fixed base operators (FBOs).
San Diego International Airport (SAN)
When San Diego International Airport (SAN) decided to build its first parking garage, officials did not want a dingy gray concrete box. Instead, they asked designers to build a parking plaza.
Fort Lauderdale-Hollywood International Airport (FLL)
Fort Lauderdale-Hollywood International Airport (FLL) recently completed a $333 million renovation of Terminal 1 to improve the experience for travelers and offer more operational capacity and flexibility.

Sharing Knowledge

Baggage systems are a key operating component of any airport and shouldn't be an afterthought. They should receive the same attention as runways, control towers and/or any other critical function that is at the heartbeat of an airport.

Atlanta, TSA Co-op to Increase Security, Decrease Claims with CCTV

As the nation's busiest airport, Hartsfield-Jackson Atlanta International Airport (ATL) also ranks among the top 10 airports in the nation for claims filed with the Transportation Security Administration (TSA). But ATL and TSA have joined forces to curb this unwanted status.

Airports Share Healthy Habits - & Fewer Viruses - With Travelers

Concerns about the health and safety of employees, tenants and the traveling public have prompted action at airports worldwide.

Wheeler Airport Builds New Hangars to Meet Private Aircraft Demand

The Kansas City Aviation Department faced quite a conundrum a few years ago - what to do about its general aviation facility, Charles B. Wheeler Downtown Airport.

Detroit Metro Uses Stimulus Funds for Runway Reconstruction

Crosswind runway 9L/27R at Detroit Metropolitan Wayne County Airport (DTW) was originally scheduled for reconstruction from summer 2009 to summer 2011. But the project was fast-tracked to just four months after a section of the pavement failed and the 35-year-old runway was shut down in February 2009.

Key West Shares Terminal Construction Risk with Contractor

Key West, FL, is an escape to paradise for millions of visitors every year. It's anything but, though, for construction projects. Literally located at mile marker zero, Key West International Airport faced unique challenges during its recent, much-needed $31 million terminal improvement project.

Software Service Streamlines Payroll Interface at Piedmont Triad

Employees at Piedmont Triad International Airport in Greensboro, NC, no longer clock in and out. It's all done via the Internet; and so is requesting time off. The airport's entire time and attendance process was streamlined when it began using a web-hosted service last spring.

Houston Intercontintal Readies Facilities for Latin American Cargo Business

Given its location, George Bush Intercontinental in Houston should be an attractive airport for cargo companies flying goods to and from Latin America. Until recently, though, it didn't have the infrastructure or logistics partners to accommodate the volume of perishable goods such companies typically ship.

ATL Service Concessions Offer First-Class Experiences to All Visitors

"Road-weary" travelers can get some much-needed rest and a little extra pampering at Hartsfield-Jackson Atlanta International Airport (ATL). Minute Suites and XpresSpa locations were recently added as a direct response to passenger requests.

Milwaukee's General Mitchell Orders First U.S. Pavement Marking Audit

Officials at Milwaukee's General Mitchell International Airport (MKE) saw the markings on the pavement, so to speak, when they decided to improve the airport's airfield markings.

Pages

Greenville-Spartanburg Int’l Switches to In-House Fixed Base Operator

Greenville-Spartanburg International Airport (GSP)
Early last year, Greenville-Spartanburg International Airport (GSP) opened Cerulean Aviation and joined the growing ranks of commercial airports that run their own fixed base operators (FBOs). The South Carolina airport took the strategy one step further by also opting to provide cargo handling and ground support services for commercial charter flights.

San Diego Int’l Adds Covered Parking Plaza

San Diego International Airport (SAN)
When San Diego International Airport (SAN) decided to build its first parking garage, officials did not want a dingy gray concrete box. Instead, they asked designers to build a parking plaza.

Fort Lauderdale-Hollywood Int’l Partners With Southwest to Renovate Terminal & Expand Capacity

Fort Lauderdale-Hollywood International Airport (FLL)
Fort Lauderdale-Hollywood International Airport (FLL) recently completed a $333 million renovation of Terminal 1 to improve the experience for travelers and offer more operational capacity and flexibility.

Greenbrier Valley Airport Takes Over Management of Terminal Restaurant

Landings
When Greenbrier Valley Airport (LWB) opened its new restaurant last fall, the West Virginia airport raised the concessions bar for rural airfields everywhere. The menu at Landings features selections such as arepas, bolitas de mofongo and profiteroles. The refined décor includes custom wood furniture and hand-blown light fixtures. Moreover, LWB manages the restaurant itself rather than hiring an outside operator.

Runway Extension/Rehab at Cherry Capital Gives Airlines a Literal Lift

With the completion of an award-winning runway project at Cherry Capital Airport (TVC), Traverse City, MI, is well prepared to welcome travelers to Northern Michigan for the summer tourist season. The $14 million project renovated and extended TVC’s primary runway to 7,015 feet, thus remedying previous operational limitations.

Airports Find Creative Ways to Purchase Luggage Carts

Acquiring and managing luggage carts can be an expensive proposition, but Lexington Blue Grass Airport (LEX) and Harrisburg International (MDT) lighten the load by rolling equipment costs into their parking contracts.

Nashville Int’l Transitions Shuttle Bus Fleet to Compressed Natural Gas

With its 10-year shuttle bus agreement nearing expiration a couple years ago, the Metropolitan Nashville Airport Authority seized the opportunity to investigate alternative fuel options for Nashville International Airport (BNA).

Featured Video

FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

Featured Video




# # #
 

# # #