DETROIT (July 22, 2024) – Detroit Metropolitan Wayne County Airport (DTW) is excited to announce the future addition of 12 new retail shops, six restaurants and two video game lounges as part of the McNamara Terminal Concession Program Transition. The new offerings will be introduced as current concessions contracts expire.
“DTW is already the number one ranked mega airport in North America,” said Wayne County Airport Authority CEO Chad Newton. “These additions, with their Detroit-centric branding, will help us maintain our position among the top airports in the country, as we take Detroit to the world and bring the world to Detroit.”
Paradies Lagardère, Delaware North, WH Smith North America/The Marshall Retail Group and Gameway, Inc. will operate the new concessions and invest a combined $18.8 million in capital improvements for their respective spaces.
Here’s a rundown of all the exciting new businesses that will make their home at DTW:
Paradies Lagardère
“We are honored to expand our partnership with the Wayne County Airport Authority by delivering new retail experiences that will highlight local businesses as well as national brands,” said President and CEO of Paradies Lagardère, Gregg Paradies. “From iconic names such as Pure Michigan and DETROIT -VS- EVERYBODY to rapidly growing new brands like Hip & Humble and Eastside Golf, we aim to continually elevate the shopping experience for travelers at Detroit Metropolitan Airport through fresh concepts, customer-centric innovation, and our award-winning customer service.”
Delaware North
“We’re thrilled to broaden our footprint in Detroit alongside our new and longstanding partners,” said Group President of Delaware North’s travel business, Scott Socha. “These new concepts underscore our dedication to providing an exceptional guest-centric experience while highlighting the remarkable local talent and the rich, diverse culture of Detroit’s business and culinary scene.”
“Detroit is like a second home to me,” said actor, producer and co-owner of Wahlburgers, Mark Wahlberg. “Joining the DTW airport is an incredible honor, allowing us to share our signature burgers and uphold our brand pillars of great food, shared experiences and community giving. We can't wait to bring a taste of our family-inspired recipes to DTW airport!”
WH Smith North America/The Marshall Retail Group
“We are delighted to extend the WH Smith North America partnership with Wayne County Airport Authority and the Detroit Metropolitan Wayne County Airport,” said CEO of WH Smith North America, Toby Keir. “The team has been great long-term partners with our tech brand, InMotion, and it is a pleasure to continue our strong relationship through this new opportunity. We look forward to exploring what makes Detroit unique and channeling these aspects into charming retail spaces for travelers to take a piece of the city wherever they go.”
Gameway, Inc.
“We are thrilled to be opening two new Gameway locations at Detroit's McNamara Terminal,” said Gameway Co-Founder, Emma Walbridge. “As the first and only airport gaming company in the US, we're passionate about bringing entertainment to travelers across the country. Detroit has an amazing community of passionate gamers, which makes this market a perfect fit for our newest locations. Our premium video game lounges will offer everything from the latest consoles like PS5 and Xbox Series X, high-end gaming PCs, to old-school classics on the original NES/SNES all while sitting on comfy seats and enjoying your favorite snacks and drinks. We are thankful for the chance to bring the Gameway experience to more travelers, and we hope our lounges quickly become a favorite Detroit airport tradition.”
Detroit Metropolitan Wayne County Airport (DTW) welcomed more than 31 million passengers in 2023. As one of the world’s leading air transportation hubs, DTW offers service from 17 scheduled passenger airlines. Michigan’s largest airport offers approximately 800 flights per day to and from more than 125 nonstop destinations on three continents. With two award-winning passenger terminals, six jet runways, and an onsite AAA Four-Diamond Westin Hotel, DTW is among the world’s most efficient, customer friendly and operationally capable airports in North America. Detroit Metropolitan Wayne County Airport earned Airports Council International’s 2020 and 2022 Airport Service Quality Award for Best Airport by Size and Region (25 to 40 million passengers per year in North America). DTW also ranked #1 in Customer Satisfaction among Mega Airports in the J.D. Power 2023 North America Airport Satisfaction Study and scored highest among the following study factors: Security Check, Food/Beverage and Retail Services, and Terminal Facilities. DTW is operated by the Wayne County Airport Authority, which also operates nearby Willow Run Airport – an important corporate, cargo and general aviation facility. The Airport Authority is entirely self-sustaining and does not receive tax dollars to support airport operations. Visitwww.metroairport.com for more information.
2022 Charlotte Douglas International Airport Report of Achievement
Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different.
Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.
This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.
Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.