Design expert focused on improving customer experience at airports, retail and transit projects Internationally
DALLAS (May 21, 2019) – Mark Lobel, IIDA, has joined Jacobs as a customer experience expert for transit architecture. Lobel is based in Dallas and will work with a global clientele. His initial focus will be on designing several concourse projects.
Over the last decade, Lobel has worked on high-profile projects at large airports, both in the United States and internationally, to help improve the travel experience for passengers through enhanced shopping, dining and entertainment design while seeking creative ways for airports to generate additional non-aviation revenues. In addition to airports, his work now extends into large scale transit related projects. “I’m excited to be joining the Jacobs team. Being a part of Jacobs, who I’ve collaborated with for many years, represents an opportunity to develop CX (customer experience) solutions in aviation, transit and retail sectors,” Lobel said.
“Mark’s passion for improving service to the traveling public will serve our clients well,” said Lisa Chill, director for Jacobs Interior Solutions - South. “His thoughtful approach to design and how it helps transportation facilities maximize their resources helps solidify our position as a trusted advisor across all aspects of the transit industry.”
Prior to joining Jacobs, Lobel worked for Corgan, another global architecture and design firm.
Contact: mark.lobel@jacobs.com
Jacobs is a global solutions provider for the built environment.
2022 Charlotte Douglas International Airport Report of Achievement
Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different.
Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.
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Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.