The Coronavirus (COVID-19) has had an unprecedented impact on daily life around the world. At Signature Flight Support, we have moved swiftly and decisively to protect the safety and well-being of our customers and team members, while also taking steps to adjust and flex our operations to ensure we can continue to deliver a level of service our customers need and expect.
Signature is well known for providing service to the business aviation sector. However, the organization also provides a critical service to other segments such as relief flights (domestic and international), military and government, and commercial and transport (who move essential cargo). As the world's largest FBO network, we have made the important decision to remain open (where possible) to ensure continuity of operations for these critical, often life-saving services that are essential during the crisis. The current circumstances require that we continually adapt to the challenges brought on by the global pandemic, and I want to highlight some of the ways we're ensuring our locations continue to remain open, providing access and services that are critical to global aviation infrastructure.
First, the safety of our team members and of our customers is of paramount importance. To help reduce the spread of the virus, we've made the following changes to the services we offer:
Second, to ensure Signature Aviation can continue to provide safe and responsive service during this period, we are adjusting our core hours of of operation at certain locations:
As always, we are constantly evaluating and adapting our procedures and processes to this extraordinary situation, and continue to monitor and respond to guidance provided by the World Health Organization, the Centers for Disease control, and local, regional, and county authorities.
Ultimately, it is our intention to remain open and operating so we can provide essential aircraft handling to the communities where we live and serve. We are committed to doing what we can to support the local and national government, medical professionals, and non-profits who are focused on taking care of those most in need. No matter the type of mission, the Signature team is here to help.
Regards,
Mark Johnstone
CEO, Signature Aviation plc & Signature Flight Support
PAVIX: Proven Winner for All Airport Concrete Infrastructure
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