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Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Reno-Tahoe International Airport (RNO) opened a newly expanded Ticketing Hall in April. The Nevada airport also remodeled and upgraded its existing 35,000-square-foot hall with new public restrooms, ticketing kiosks, wayfinding signage and space for oversized baggage.
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New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
A long-time regional transportation plan became reality when Orlando and Miami were connected with high-speed rail service. The new route provides an attractive new option for airline travelers throughout the state, and Orlando International (MCO) staked its claim as the first U.S.
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Alaska Airlines Installs Self-Service Bag Tag Stations
Alaska Airlines Installs Self-Service Bag Tag Stations
Airports with significant service from Alaska Airlines are now dotted with new self-serve machines for passengers. The Seattle-based carrier recently removed ticketing kiosks and replaced them with stations solely dedicated to printing tags for checked baggage.
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New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
A new $7 million ground run-up enclosure is boosting safety and operating efficiency at Oscoda-Wurtsmith Airport (OSC), a general aviation airport in northeastern Michigan, along the Lake Huron shoreline.
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Safety Management Systems at Airports
Safety Management Systems at Airports
Following the FAA Safety Organization’s final rule for Part 121 airline operators in 2015, the agency published its final ruling on Safety Management Systems (SMS) for some Part 139 airports in February 2023.
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Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Serving more than 100 million passengers annually, it’s no secret that Hartsfield-Jackson Atlanta International Airport (ATL) is a critical piece of the worldwide aviation network.
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Daytona Beach Int’l Implements State-of-the-Art Security Measures
Daytona Beach Int’l Implements State-of-the-Art Security Measures
Passengers tend to think of airport security as TSA checkpoints and police K9s, but much more goes into keeping the public safe.
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Boise Airport Expands Parking for Growing Local Population
Boise Airport Expands Parking for Growing Local Population
Nicknamed Treasure Valley for its vast natural resources, Boise, ID, is having a moment. The Boise metro area consistently shows up on lists of the fastest-growing areas in the U.S., and Boise Airport (BOI) is making investments to handle the associated traffic increases.
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Sarasota Int’l Gets Creative Introducing Local Students to Aviation
Sarasota Int’l Gets Creative Introducing Local Students to Aviation
It can be tough finding time to build relationships with the greater community.
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Newark-Heath Airport Makes Major Upgrades
Newark-Heath Airport Makes Major Upgrades
Located about 40 miles east of Columbus, OH, Newark-Heath Airport (VTA) is in one of the fastest-growing areas in that state. Currently, the general aviation airfield logs about 13,000 operations a year, but traffic is expected to escalate based on Intel’s plans to invest $20 billion in the area.
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Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
After a long time coming, an updated quick turnaround facility for consolidated rental car operations at Wilkes-Barre/Scranton International Airport (AVP) became fully operational last fall.
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Time for a Touch Up - Orlando International Airport (MCO)
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed in 1985.
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New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
To accommodate increased passenger demand, Nashville International Airport® (BNA®) recently constructed a standalone Satellite Concourse adjacent to its main terminal. The 89,000-square-foot structure opened in October 2023 and now houses operations primarily for Allegiant Air and Spirit Airlines.
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Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Efficiency and efficacy are the watchwords for employee security screening at Dallas Fort Worth International Airport (DFW).
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Denver Int’l Completes State-of-the-Art West Security Checkpoint
Denver Int’l Completes State-of-the-Art West Security Checkpoint
In the last two decades, passenger volume has nearly doubled at DEN, and security technology has changed considerably. As part of the airport’s Great Hall Program, a $2.1 billion capital improvement project, all checkpoints are moving up a level—both physically and technologically.
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Charlotte Douglas Int’l Improves Wayfinding to Enhance the Travel Experience

Charlotte Douglas Int’l Improves Wayfinding to Enhance the Travel Experience
Frequent flyers take great pride in their ability to overcome travel hurdles. They have finely honed strategies for moving efficiently through security, managing tight connections and scrambling to book other flights when theirs are delayed or canceled. It’s almost a science.

Austin-Bergstrom Int’l Adds 9 Gates & More Local Vibes

Austin-Bergstrom Int’l Adds 9 Gates & More Local Vibes
In a construction trailer at Austin-Bergstrom International Airport (AUS), Gensler Senior Associate Vineta Clegg’s desk area is strewn with birthday decorations. Across the office, the desk of a colleague is also festooned, even months after the event. Snacks and photos of children abound.

Common-Use Lounge at Pittsburgh Int’l Expands to Keep Pace With Passenger Needs

Common-Use Lounge at Pittsburgh Int’l Expands to Keep Pace With Passenger Needs
An updated common-use lounge at Pittsburgh International Airport (PIT) is now even better equipped to offer first-class treatment to more passengers. In June, The Club at Pittsburgh International doubled in size and gained 60% more seating capacity.

Louisville Regional Airport Authority Survives Cyberattack Unscathed

Louisville Regional Airport Authority Survives Cyberattack Unscathed
Last spring, David Prince was enjoying a Sunday afternoon barbecue with his family when he received a troubling phone call from work. Employees at Louisville Regional Airport Authority were suddenly unable to open shared files.

San Jose Int’l Adds Temporary Gates to Meet Unprecedented Traffic Demand

San Jose Int’l Adds Temporary Gates to Meet Unprecedented
In 2010, Norman Y. Mineta San Jose International Airport (SJC) opened its brand-new Terminal B. Silicon Valley had survived the dot-com crash, and the greater Bay Area was just starting to come out of the 2008 Great Recession. Established giants like Google and Apple were rebooting, and new high-tech companies were growing like wildflowers. In short, the local business community was thriving and ready for SJC to expand.

Phoenix Sky Harbor Saves Water & Money by Switching to Native Landscaping

Phoenix Sky Harbor Saves Water & Money by Switching to Native Landscaping
Over the last two years, Phoenix Sky Harbor International Airport (PHX) has transformed its lush green landscape into an eye-catching desert environment that requires less water and reflects the region’s natural beauty. The move from grass and deciduous shrubs to rocks and native flora is expected to reduce the Arizona airport’s annual water usage by 5.375 million gallons and save about $425,000 per year.

Reagan National Prepares New Concessions Program for New Concourse

Reagan National Prepares New Concessions Program for New Concourse
With structural steel still being erected for the $1 billion terminal expansion/renovation at Reagan National Airport (DCA), a new concessions lineup is already in the works. Ten concessionaires are being selected this fall for the new facility that is scheduled to open in 2021.

Vancouver Int’l Coordinates Communication System With 9-1-1 Service

Vancouver Int’l Coordinates Communication System With 9-1-1 Service
Vili Antic, technical analyst at Vancouver International (YVR), sleeps well at night knowing that a cutting-edge public safety and communications system is in place at the British Columbia airport. The system helps coordinate emergency response from ambulance service, firefighters and police officers, and it receives ongoing updates to add coverage and capacity.

Portland Int’l Reduces Food Court Waste With Reusable Dishes

Portland Int’l Reduces Food Court Waste With Reusable Dishes
The Green Plate Program, introduced just a few months ago at Portland International (PDX) in Oregon, gives customers at its main pre-security food court the choice of having their food prepared “for here” or “to go.” Meals ordered “for here” are presented on melamine dishes, with drinking glasses and metal silverware that are washed and used again. Customers who want their orders “to go” receive them in disposable paper and plastic containers, with plastic silverware.

Sea-Tac Int’l & Alaska Airlines Partner to Expand & Modernize North Satellite

Sea-Tac Int’l & Alaska Airlines Partner to Expand & Modernize North Satellite
When Seattle-Tacoma International Airport (SEA) built its terminal and two satellites in the late 1960s and early ’70s, officials hailed the new facility as the “Jet Port of the Future.” But that was decades ago. In 2013, SEA launched the North Satellite Modernization program to update its outdated, nearly 50-year-old concourse and address seismic issues that emerged after an earthquake in 2001.

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2022 Charlotte Douglas International Airport Report of Achievement

Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different. 

Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.

This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.

Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.

 

 

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Miami Int’l Manages Increasing Bag Volume with New High-Tech Screening System

Miami Int’l Manages Increasing Bag Volume with New High-Tech Screening System
With unprecedented growth of 1 million annual passengers, Miami International Airport (MIA) hit a record 45 million passengers in 2018. Moreover, 2019 appears to be on the same track.

Bozeman Yellowstone Int’l Builds Rental Car Garage to Meet Growing Tourist Demand

Bozeman Yellowstone Int’l Builds Rental Car Garage to Meet Growing Tourist Demand
Winter is a busy time at Bozeman Yellowstone International (BZN). Parka-clad passengers from around the world fly into the southwestern Montana airport with snowboards, skis and other outdoor gear to enjoy the rugged Rocky Mountain region.

Fort Lauderdale Int’l Makes the Most of 120-day Runway Closure

Fort Lauderdale Int’l Makes the Most of 120-day Runway Closure
Last summer was all about opportunity for Fort Lauderdale-Hollywood International Airport (FLL) in Florida. Its primary runway, 10L-28R, needed to close for 120 days while crews performed a complete rehabilitation; so management took the opportunity to improve several other airfield assets as well.

An Inside Look at How Colorado Supports its Airports

An Inside Look at How Colorado Supports it’s Airports
Successful airports tend to operate at peak efficiency when they partner well with the state agency that supports them. This is especially true in Colorado, where the Colorado Department of Transportation (CDOT) Division of Aeronautics offers several programs to help member airports prosper.

Charlotte Douglas Int’l Improves Wayfinding to Enhance the Travel Experience

Charlotte Douglas Int’l Improves Wayfinding to Enhance the Travel Experience
Frequent flyers take great pride in their ability to overcome travel hurdles. They have finely honed strategies for moving efficiently through security, managing tight connections and scrambling to book other flights when theirs are delayed or canceled. It’s almost a science.

Austin-Bergstrom Int’l Adds 9 Gates & More Local Vibes

Austin-Bergstrom Int’l Adds 9 Gates & More Local Vibes
In a construction trailer at Austin-Bergstrom International Airport (AUS), Gensler Senior Associate Vineta Clegg’s desk area is strewn with birthday decorations. Across the office, the desk of a colleague is also festooned, even months after the event. Snacks and photos of children abound.

Common-Use Lounge at Pittsburgh Int’l Expands to Keep Pace With Passenger Needs

Common-Use Lounge at Pittsburgh Int’l Expands to Keep Pace With Passenger Needs
An updated common-use lounge at Pittsburgh International Airport (PIT) is now even better equipped to offer first-class treatment to more passengers. In June, The Club at Pittsburgh International doubled in size and gained 60% more seating capacity.

Louisville Regional Airport Authority Survives Cyberattack Unscathed

Louisville Regional Airport Authority Survives Cyberattack Unscathed
Last spring, David Prince was enjoying a Sunday afternoon barbecue with his family when he received a troubling phone call from work. Employees at Louisville Regional Airport Authority were suddenly unable to open shared files.

San Jose Int’l Adds Temporary Gates to Meet Unprecedented Traffic Demand

San Jose Int’l Adds Temporary Gates to Meet Unprecedented
In 2010, Norman Y. Mineta San Jose International Airport (SJC) opened its brand-new Terminal B. Silicon Valley had survived the dot-com crash, and the greater Bay Area was just starting to come out of the 2008 Great Recession. Established giants like Google and Apple were rebooting, and new high-tech companies were growing like wildflowers. In short, the local business community was thriving and ready for SJC to expand.

Phoenix Sky Harbor Saves Water & Money by Switching to Native Landscaping

Phoenix Sky Harbor Saves Water & Money by Switching to Native Landscaping
Over the last two years, Phoenix Sky Harbor International Airport (PHX) has transformed its lush green landscape into an eye-catching desert environment that requires less water and reflects the region’s natural beauty. The move from grass and deciduous shrubs to rocks and native flora is expected to reduce the Arizona airport’s annual water usage by 5.375 million gallons and save about $425,000 per year.

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Publisher's Blog

Let’s Be Clear
With more passengers being screened by TSA than ever before, checkpoint wait times are increasing accordingly.
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Industry Insider

A Bittersweet Goodbye
I look forward to July 1, 2024, with a profound sense of achievement.
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Project Nominations

Know of a project that should be covered in a future issue of Airport Improvement?

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Time for a Touch Up - Orlando International Airport (MCO)
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed...
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