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Cincinnati/Northern Kentucky Int’l Pilots Global Exchange Program
Savvy airport officials know that it makes sense to help senior-level executives improve their leadership skills and broaden their perspectives. Such training helps the executives and airports.
Duluth Int’l Reconstructs Main Runway
Tom Werner, executive director at Duluth International (DLH), is currently celebrating two big milestones: his 20th year working at the northern Minnesota airport and the recent full-length, full-depth reconstruction of its 10,150-foot main runway.
Lanyards Heighten Awareness of Passengers With Hidden Disabilities
When customers roll up to a ticketing counter in a wheelchair or navigate through the concourse tapping a white cane on the floor, airport employees know that they might want extra assistance.
Ocala Int’l Builds New Terminal to Match Stride of Regional Growth
When general aviation customers taxi up to the new terminal at Ocala International Airport (OCF) in northcentral Florida, there is no doubt they’re in horse country.
Montréal-Trudeau Int’l Builds Facility to Enhance Flow of Connecting Passengers
Montréal-Trudeau International Airport (YUL) opened the first phase of its new two-story Connection Centre last December.
Space Constraints, Rapid Growth Spark New Cargo Facilities at Ontario Int’l
Short on space for its rapidly growing cargo business, Ontario International Airport Authority (OIAA) is developing additional areas of the airfield for cargo operations.
Long Beach Airport & Airline Partners Phase Out Fossil Fuels for Ground Support Equipment
Every new airport executive wants to hit the ground running and complete projects that are electrifying. In her first year as director of Long Beach Airport (LGB), Cynthia Guidry pulled it off—literally.
New ARFF Training Center at Appleton Int’l
There’s a new Midwestern location for aircraft rescue and firefighting (ARFF) training, and it’s the only site in the U.S. where personnel can practice on and in a full-size Boeing 777. The new training center is located at Appleton International Airport (ATW) in northeast Wisconsin.
Dallas Fort Worth Int’l Hosts Runway Repair Training
Earlier this year, Dallas Fort Worth International Airport (DFW) partnered with one of its long-time vendors to provide two days of airfield pavement and joint repair training at the airport.
Best Practices for Public & Media Relations
By their very nature, airports require nimble communication teams. One day, it’s a routine personnel announcement or upbeat ribbon-cutting ceremony; but the next can bring an all-out media frenzy about COVID-19.
Transformation of Terminal 3 at Phoenix Sky Harbor Finishes with North & South Concourses
Before design of the $590 million Terminal 3 Modernization Project at Sky Harbor International Airport (PHX) in Phoenix began in 2013, about 30 stakeholders held a workshop to establish goals for the project.
Airports & Industry Stakeholders Spring Into Action Before Original REAL ID Deadline
A can-do attitude gets things done, and that’s definitely the mindset of Rick King, chair of Minnesota’s Metropolitan Airports Commission. In early January, after learning that less than 11% of Minnesotans had their REAL IDs, King began researching solutions.
Palm Beach International Airport (PBI)
About 100 people attended the recent debut of a new art gallery at Palm Beach International Airport (PBI)…and many came ready to shop.

Soft Drinks & Coffee Carry "Experiential Marketing" into Airport Industry

January brings not only a new year at Cleveland Hopkins International (CLE), but also a new source of revenue. The airport has signed a five-year agreement valued at $2 million, which grants exclusive pouring rights throughout the terminal to Pepsi Americas.

Solar Farm at Fresno Yosemite Sets Shining Example of Energy Efficiency

What began as a small idea to improve the rental car facility at Fresno Yosemite International Airport has blossomed into a much larger project that's expected to save the California airport millions of dollars in the coming years.

Here's to the Survivors

This issue of Airport Improvement provides you with great examples of airports leveraging resources already at hand or in other cases saving money by using new technologies or outside resources.

Aviation Infrastructure: Don't Spend. Invest.

Oil priced over $150 a barrel? The number of airlines slashed by a third? Not too long ago, such statements would have made people laugh. No one is laughing anymore.

Five Management Challenges Facing Airports Amid Uncertainty

Due to high fuel prices, a slowing economy and airline service cutbacks, the always-difficult job of an airport director is even more challenging today than in the past.

Welcome Friends

It's an exciting time. Records for passengers and revenues continue to be posted and summarily surpassed. The compounding growth has placed unprecedented demands on our airport infrastructure, and we're all working hard and fast to keep pace.

A Case of Irrational Pessimism

Do we all have our seat belts fastened? The landscape we experience at year-end 2008 will surely be quite different than what our expectations were this past New Year's Day.

Advertising is Reported to Cure the Common Cold

Well, we may not go that far; but it has recently been reported that Atlanta's Hartsfield-Jackson International Airport may soon be swapping advertising where art is now displayed.

No Easy Answers

The seismic shocks to the global economy and their impacts on the airport community are becoming increasingly apparent. Fortunately, the price of oil has fallen below $100 a barrel, but the airlines are still cutting capacity, and additional service reductions are expected next year in an effort to trim costs.

Customer Service Enhanced with BHS Expansion

The Houston Airport System (HAS) has a long-term initiative to eliminate all customer experience difficulties from Terminal A to Terminal E at George Bush Intercontinental Airport. Speedy and accurate baggage delivery has been an area of recent focus.

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FREE Webinars

RFID technology for tracking baggage

RFID Baggage Solutions: Let's Talk About the Facts and the Best Way Forward

RECORDED: Wednesday, October 16th, 2019 at 10:00 am EDT

Use of RFID technology for tracking baggage has evolved steadily during the past four years, deployed system-wide by a major legacy US airline, adoption at more airports, and a resounding vote of confidence at the recent IATA AGM in June, 2019. RFID was selected as the ideal technology by the IATA membership for future bag tags because it has been demonstrated to improve read rates which lead to large reductions in baggage mishandling, thereby removing lost baggage and its associated costs.

This seminar sets the record straight regarding RFID bag tags. What's true, what's not true, what are the best ways to deploy the technology, and what components are necessary. These are the issues which deserve additional clarity, and the webinar panel will address the assumptions that have been in place for years, and leave the attendee with the facts.

Mark Summers from Avery Dennison and Tom Gebler from SICK, Inc. will tackle these questions and others in: RFID Baggage Solutions: Let's Talk About the Facts and the Best Way Forward.

View an archived version of this session in its entirety:

View full webinar:
RFID Baggage Solutions: Let's Talk About the Facts and the Best Way Forward - (MP4 video)

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RFID Baggage Solutions: Let's Talk About the Facts and the Best Way Forward - (MP3 audio)

Transformation of Terminal 3 at Phoenix Sky Harbor Finishes with North & South Concourses

Transformation of Terminal 3 at Phoenix Sky Harbor Finishes with North & South Concourses
Before design of the $590 million Terminal 3 Modernization Project at Sky Harbor International Airport (PHX) in Phoenix began in 2013, about 30 stakeholders held a workshop to establish goals for the project. Consensus within the group was to “create a world-class facility that was value-oriented, efficient and created a sense of place.”

Airports & Industry Stakeholders Spring Into Action Before Original REAL ID Deadline

Airports & Industry Stakeholders Spring Into Action Before Original REAL ID Deadline
A can-do attitude gets things done, and that’s definitely the mindset of Rick King, chair of Minnesota’s Metropolitan Airports Commission. In early January, after learning that less than 11% of Minnesotans had their REAL IDs, King began researching solutions.

Palm Beach International Airport (PBI)

Palm Beach International Airport (PBI)
About 100 people attended the recent debut of a new art gallery at Palm Beach International Airport (PBI)…and many came ready to shop.

Web Exclusive: Airport Improvement Projects Continue During COVID-19 Passenger Slump

Web Exclusive: Airport Improvement Projects Continue During COVID-19 Passenger Slump
While business across most industries has screeched to a halt or slowed to a crawl amid the COVID-19 outbreak, executives at airports across the U.S. are pushing forward with billions of dollars in construction and improvement projects.

Whitehorse Int’l Embraces Drone Technology for Airfield Surveys

Whitehorse Int’l Embraces Drone Technology for Airfield Surveys
For years, airport operators categorically derided drones as a safety risk and general nuisance. Now, many are putting them to work for security surveillance, wildlife management and other operation-enhancing purposes.

Minneapolis-St. Paul Int’l Gives Passengers a Taste of the Great Outdoors

Minneapolis-St. Paul Int’l Gives Passengers  a Taste of the Great Outdoors
What used to be a standard 1990s food court in Terminal 1 at Minneapolis-St. Paul International Airport (MSP) is now a rustic Northwoods getaway, complete with cabin-like seating enclosures and a faux forest.

Hawaiian Airports Debut New Check-in Kiosks & Self-Adhesive Bag Tags

Hawaiian Airports Debut New Check-in Kiosks & Self-Adhesive Bag Tags
The ticketing lobby at Daniel K. Inouye International Airport (HNL) on the island of Honolulu was transformed late last year with fresh finishes and updated check-in kiosks that print a new breed of bag tags. Podium panels now feature custom graphics designed by a Maui tattoo artist. The new self-service kiosks, 54 in all, allow passengers to check themselves in and print their own tags for checked baggage. But you won’t find backing paper from the tags strewn about the floor or overflowing from garbage cans.

New Addition at Tallahassee Int’l Creates World’s Largest On-Airport Solar Farm

New Addition at Tallahassee Int’l Creates World’s Largest On-Airport Solar Farm
Building the world’s largest airport-based solar farm doesn’t come without challenges. But the team developing the new 320-acre, 42-megawatt (MWac) solar farm at Tallahassee International Airport (TLH) prevailed—and also shattered previous records for renewable energy production for airport sited solar farms. When the new facility became operational in January 2020, it joined TLH’s other solar farm that came online in 2018. Together, the two solar farms span 400 acres and produce 62 MWac per year, vaulting the Florida airport well ahead of other industry standouts.

Savannah/Hilton Head Int’l Updates Baggage System

Savannah/Hilton Head Int’l Updates Baggage System
Anytime an airport outgrows part of its infrastructure, it’s challenging to keep operations running smoothly. When that component is the outbound baggage handling system, it can cause a cascade of other operational inefficiencies.

Expansion at Dallas Fort Worth Int’l Drives Need to Relocate Refueler Station

Expansion at Dallas Fort Worth Int’l Drives Need to Relocate Refueler Station
Dallas Fort Worth International Airport (DFW) is doing the Infrastructure Shuffle. You know the drill: In order to improve one area, you first have to modify another.

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