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Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Reno-Tahoe International Airport (RNO) opened a newly expanded Ticketing Hall in April. The Nevada airport also remodeled and upgraded its existing 35,000-square-foot hall with new public restrooms, ticketing kiosks, wayfinding signage and space for oversized baggage.
New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
A long-time regional transportation plan became reality when Orlando and Miami were connected with high-speed rail service. The new route provides an attractive new option for airline travelers throughout the state, and Orlando International (MCO) staked its claim as the first U.S.
Alaska Airlines Installs Self-Service Bag Tag Stations
Airports with significant service from Alaska Airlines are now dotted with new self-serve machines for passengers. The Seattle-based carrier recently removed ticketing kiosks and replaced them with stations solely dedicated to printing tags for checked baggage.
New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
A new $7 million ground run-up enclosure is boosting safety and operating efficiency at Oscoda-Wurtsmith Airport (OSC), a general aviation airport in northeastern Michigan, along the Lake Huron shoreline.
Safety Management Systems at Airports
Following the FAA Safety Organization’s final rule for Part 121 airline operators in 2015, the agency published its final ruling on Safety Management Systems (SMS) for some Part 139 airports in February 2023.
Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Serving more than 100 million passengers annually, it’s no secret that Hartsfield-Jackson Atlanta International Airport (ATL) is a critical piece of the worldwide aviation network.
Daytona Beach Int’l Implements State-of-the-Art Security Measures
Passengers tend to think of airport security as TSA checkpoints and police K9s, but much more goes into keeping the public safe.
Boise Airport Expands Parking for Growing Local Population
Nicknamed Treasure Valley for its vast natural resources, Boise, ID, is having a moment. The Boise metro area consistently shows up on lists of the fastest-growing areas in the U.S., and Boise Airport (BOI) is making investments to handle the associated traffic increases.
Sarasota Int’l Gets Creative Introducing Local Students to Aviation
It can be tough finding time to build relationships with the greater community.
Newark-Heath Airport Makes Major Upgrades
Located about 40 miles east of Columbus, OH, Newark-Heath Airport (VTA) is in one of the fastest-growing areas in that state. Currently, the general aviation airfield logs about 13,000 operations a year, but traffic is expected to escalate based on Intel’s plans to invest $20 billion in the area.
Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
After a long time coming, an updated quick turnaround facility for consolidated rental car operations at Wilkes-Barre/Scranton International Airport (AVP) became fully operational last fall.
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed in 1985.
New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
To accommodate increased passenger demand, Nashville International Airport® (BNA®) recently constructed a standalone Satellite Concourse adjacent to its main terminal. The 89,000-square-foot structure opened in October 2023 and now houses operations primarily for Allegiant Air and Spirit Airlines.
Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Efficiency and efficacy are the watchwords for employee security screening at Dallas Fort Worth International Airport (DFW).
Denver Int’l Completes State-of-the-Art West Security Checkpoint
In the last two decades, passenger volume has nearly doubled at DEN, and security technology has changed considerably. As part of the airport’s Great Hall Program, a $2.1 billion capital improvement project, all checkpoints are moving up a level—both physically and technologically.

New 7-Level Garage Increases Parking Capacity and Convenience for Customers

New 7-Level Garage Increases Parking Capacity and Convenience for Customers
When Kansas City International Airport (MCI) debuted its new terminal in February, it also opened a new 6,200-space parking garage to go with it. The pre-cast concrete structure was built to accommodate growing demand for on-site parking and provide customers with ready access to the terminal.

New Hangar & Workforce Investments at Dayton Int’l

New Hangar & Workforce Investments at Dayton Int’l
At Dayton International Airport (DAY) in Ohio, Sierra Nevada Corporation recently opened a large facility that will be home base for about 140 employees. That 90,000-square-foot hangar and 7,940-square-foot office complex is just the beginning.

Syracuse Int’l Establishes In-House Police Department

Syracuse Int’l Establishes In-House Police Department
Shortly after midnight on the first Monday in March, police officers on the newly formed SRAA Police Department began patrolling the Upstate New York airport grounds for the first time. They replaced officers from the Syracuse Police Department who had worked at the airport both directly and on a contract basis through a third-party security company for most of SYR’s existence.

Seattle-Tacoma Int’l Invests in Data Management Upgrade

Seattle-Tacoma Int’l Invests in Data Management Upgrade
When Seattle-Tacoma International Airport (SEA) implemented operations management software a few short years ago, Safety Management Systems Specialist Adam Varo saw tremendous opportunities for broader applications.

Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps

Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
Before recent upgrades, parking at Regina International (YQR) was like parking at many airports. The system worked well most of the time. But when there were problems, customers had to wait for help, sometimes up to half an hour.

Quad Cities Airport Eliminates Airfield Bullseye

Quad Cities Airport Eliminates Airfield Bullseye
When it comes to airfield safety, lengthening runways is often the answer. At Quad Cities International Airport (MLI) in Moline, IL, the opposite was true. The Midwestern airport recently resolved a long-standing safety issue by shortening its general aviation runway.

Pilots Flock to Arcadia Municipal for Taco Tuesday

Pilots Flock to Arcadia Municipal for Taco Tuesday
As airport director, Shelley Peacock has transformed Arcadia Municipal Airport (X06) from a quiet place to land into a hot destination for general aviation pilots throughout the state and beyond.

New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties

New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties
In his eighth year as executive director of the Indianapolis Airport Authority, Mario Rodriguez is working to turn that frustrating theme on its ear by championing a new concessions option at Indianapolis International Airport (IND) that features some of the best products Indiana has to offer.

Spokane Int’l Builds Rail-Truck Facility on Surplus Land

Spokane Int’l Builds Rail-Truck Facility on Surplus Land
Seattle is well known as the headquarters for Amazon, Starbucks and Alaska Airlines. But it’s Spokane, the second-largest city in Washington, that serves as the commercial, industrial and transportation hub for an approximately 80,000 square mile area over three U.S. states and two Canadian provinces.

The Bright Stuff - St. Pete-Clearwater International Airport (PIE)

The Bright Stuff - St. Pete-Clearwater International Airport (PIE)
St. Pete-Clearwater International Airport (PIE) recently added a major splash of color to its terminal with a pair of large murals depicting the Florida Gulf Coast.

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2022 Charlotte Douglas International Airport Report of Achievement

Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different. 

Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.

This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.

Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.

 

 

Featured Video

Expanded Fuel Station Meets Heavy Demand at Greenville-Spartanburg Int’l

Expanded Fuel Station Meets Heavy Demand at Greenville-Spartanburg Int’l
Three years ago, officials at Greenville-Spartanburg International Airport (GSP) had a big challenge that needed to be addressed relatively quickly. The South Carolina airport had an ever-increasing demand for fuel, and its existing storage tanks could no longer meet that demand.

New Centralized Deicing Facility Keeps Passengers and Packages Moving at Memphis Int’l

New Centralized Deicing Facility Keeps Passengers and Packages Moving at Memphis Int’l
Christmas came a little early at Memphis International (MEM) in Tennessee. The nation’s busiest cargo handling airport opened a centralized deicing facility (CDF) on Nov. 15, 2022, just in time for the busy holiday shipping and travel season.

Snow Ops Team at Buffalo Int’l Tended to Pavement and People During Brutal Christmas Blizzard

Snow Ops Team at Buffalo Int’l Tended to Pavement and People During Brutal Christmas Blizzard
The snow removal team at Buffalo Niagara International Airport (BUF) is nationally recognized as one of the best in the business, with impressive credentials including 10 Balchen/Post Awards for excellence in snow and ice control. When a historic blizzard tested the team’s mettle this past December, it rose to the challenge in dramatic fashion.

Seattle-Tacoma Int’l UPgrades Facilities With Multibillion-Dollar Capital Campaign

To keep pace with growth, SEA is investing more than $4.6 billion over the next five years on projects designed to upgrade facilities and elevate the passenger experience. It’s all part of a long-term capital campaign called Upgrade SEA. The challenge, however, is space.

Philadelphia Int’l Installs Biometric Facial Recognition at 25 Gates

Philadelphia Int’l Installs Biometric Facial Recognition at 25 Gates
While biometrics initiatives had already emerged in the 1990s, the COVID-19 pandemic spurred more passengers to want additional low-touch and touch-free options. Philadelphia International Airport (PHL) took this to heart and commissioned facial recognition technology at 25 boarding gates.

Luxe Common-Use Lounge is Becoming a Fixture at Fort Lauderdale Int’l

Luxe Common-Use Lounge is Becoming a Fixture at Fort Lauderdale Int’l
When Mark Gale took the reins at Fort Lauderdale-Hollywood International Airport (FLL) in early 2016, the newly inaugurated chief executive officer began presiding over a facility that was home to several airlines, yet hub to none. Just months after arriving, FLL’s new chief executive began a mission to extend VIP customer service comforts and conveniences to more airport guests.

Winnipeg Int’l Launches Self-Driving Wheelchair Service

Winnipeg Int’l Launches Self-Driving Wheelchair Service
After nearly three years of testing, Winnipeg Richardson International Airport (YWG) in Manitoba formally launched free autonomous wheelchair service to passengers in early December 2022, marking a first for North American airports.

Southwest Builds Maintenance Hangar at Denver Int’l

Southwest Builds Maintenance Hangar at Denver Int’l
In aviation and architecture, the horizon is ever distant. At Denver International Airport (DEN), sightlines are clear, and the future looks bright. Southwest Airlines’ new hangar, which opened on the eastern edge of the airfield in March 2022, represents a $100 million investment of permanence.

Onsite Lab at Toronto Pearson Int’l Tests Early Warning System for Infectious Diseases

Onsite Lab at Toronto Pearson Int’l Tests Early Warning System for Infectious Diseases
Toronto Pearson International Airport (YYZ) is taking a new industry-leading step by piloting a new kind of testing strategy—one that doesn’t involve swabbing the noses of passengers or airport workers. A lab established at the airport is testing wastewater samples collected from terminals 1 and 3 and samples from the aircraft waste collection area Triturator for a wide range of viruses such as COVID, influenza and mpox.

El Paso Int’l Invests in On-Airport Research and Manufacturing

El Paso Int’l Invests in On-Airport Research and Manufacturing
El Paso, TX, is mounting a comeback as a key U.S. manufacturing hub, and El Paso International Airport (ELP) is leading the charge.

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