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Nashville Int’l Expands Central Terminal with New Grand Lobby
Nashville Int’l Expands Central Terminal with New Grand Lobby
Nashville International Airport® (BNA®) opened its five-story Grand Lobby this January, a 300,000-square-foot space designed to provide travelers with more space and give them a sense of Tennessee and its capital city.
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Newark Int’l Builds New Terminal A
Newark Int’l Builds New Terminal A
“A journey of surprises”—that’s what the New Terminal A at Newark Liberty International Airport (EWR) is designed to be. The surprises run the gamut from more holdroom seating, new concessions and upgraded restrooms to dazzling artwork and digital displays.
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Kansas City Int’l Maintains Convenience While Delivering Major Upgrades
Kansas City Int’l Maintains Convenience While Delivering Major Upgrades
After dozens of public listening sessions and nearly four years of construction, Kansas City International Airport (MCI) opened a new $1.5 billion terminal on Feb. 28 to rave reviews. Although convenient, the terminals were lacking in modern comforts and a logical passenger flow.
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Inductive Charging for Electric Shuttles
Inductive Charging for Electric Shuttles
With economy parking located about two miles from its main campus, Kansas City International Airport (MCI) has always tried to have leading-edge buses to shuttle passengers to and from the terminal.
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Volunteer Ambassadors Provide Key Customer Support in New Terminal
Volunteer Ambassadors Provide Key Customer Support in New Terminal
New and experienced travelers alike ask for information and recommendations from the Airport Ambassadors at Kansas City International Airport (MCI). The volunteer helpers are easily identifiable by their uniforms embroidered with the Kansas City Aviation Department logo.
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A Terminal for All
A Terminal for All
While vacations and other trips may be enjoyable, air travel itself can sometimes be stressful and difficult—especially for passengers with reduced mobility, visual impairment, hearing loss, etc.
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New 7-Level Garage Increases Parking Capacity and Convenience for Customers
New 7-Level Garage Increases Parking Capacity and Convenience for Customers
When Kansas City International Airport (MCI) debuted its new terminal in February, it also opened a new 6,200-space parking garage to go with it. The pre-cast concrete structure was built to accommodate growing demand for on-site parking and provide customers with ready access to the terminal.
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New Hangar & Workforce Investments at Dayton Int’l
New Hangar & Workforce Investments at Dayton Int’l
At Dayton International Airport (DAY) in Ohio, Sierra Nevada Corporation recently opened a large facility that will be home base for about 140 employees. That 90,000-square-foot hangar and 7,940-square-foot office complex is just the beginning.
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Syracuse Int’l Establishes In-House Police Department
Syracuse Int’l Establishes In-House Police Department
Shortly after midnight on the first Monday in March, police officers on the newly formed SRAA Police Department began patrolling the Upstate New York airport grounds for the first time.
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Seattle-Tacoma Int’l Invests in Data Management Upgrade
Seattle-Tacoma Int’l Invests in Data Management Upgrade
When Seattle-Tacoma International Airport (SEA) implemented operations management software a few short years ago, Safety Management Systems Specialist Adam Varo saw tremendous opportunities for broader applications.
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Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
Before recent upgrades, parking at Regina International (YQR) was like parking at many airports. The system worked well most of the time. But when there were problems, customers had to wait for help, sometimes up to half an hour.
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Quad Cities Airport Eliminates Airfield Bullseye
Quad Cities Airport Eliminates Airfield Bullseye
When it comes to airfield safety, lengthening runways is often the answer. At Quad Cities International Airport (MLI) in Moline, IL, the opposite was true. The Midwestern airport recently resolved a long-standing safety issue by shortening its general aviation runway.
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Pilots Flock to Arcadia Municipal for Taco Tuesday
Pilots Flock to Arcadia Municipal for Taco Tuesday
As airport director, Shelley Peacock has transformed Arcadia Municipal Airport (X06) from a quiet place to land into a hot destination for general aviation pilots throughout the state and beyond.
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New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties
New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties
In his eighth year as executive director of the Indianapolis Airport Authority, Mario Rodriguez is working to turn that frustrating theme on its ear by championing a new concessions option at Indianapolis International Airport (IND) that features some of the best products Indiana has to offer.
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Spokane Int’l Builds Rail-Truck Facility on Surplus Land
Spokane Int’l Builds Rail-Truck Facility on Surplus Land
Seattle is well known as the headquarters for Amazon, Starbucks and Alaska Airlines. But it’s Spokane, the second-largest city in Washington, that serves as the commercial, industrial and transportation hub for an approximately 80,000 square mile area over three U.S.
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Long-Awaited Rail Extension Is Just the Ticket to Spur Growth at Washington Dulles

Long-Awaited Rail Extension Is Just the Ticket to Spur Growth at Washington Dulles
Nearly 60 years and billions of dollars in the making, the Silver Line Extension opened Nov. 15, 2022, connecting customers to six new stations, including one at Washington D.C.’s Dulles International Airport (IAD). The new 11.4 miles of Metrorail track expanded the Washington Metropolitan Area Transit Authority (WMATA) system to provide service between Reston and eastern Loudoun County, both in Virginia.

Deeper Partnerships Yield Additional Advertising Revenue at Ontario Int’l

Deeper Partnerships Yield Additional Advertising Revenue at Ontario Int’l
The Ontario International Airport Authority Board approved an agreement with Fuse Advancement LLC to collaborate with airport staff on a new advertising and sponsorship sales model. The new partnership, which began in 2021, emphasizes continual growth by building on joint relationships.

Charlotte-Douglas Int’l Begins $3.1 Billion Expansion Amid More Passenger Growth

Charlotte-Douglas Int’l Begins $3.1 Billion Expansion Amid More Passenger Growth
Charlotte Douglas International Airport (CLT) is in the early stages of a long-term capacity enhancement program to address three decades of growth and prepare for the future. When the existing terminal opened in 1982, CLT served 2.7 million local customers; in 2019, it served more than four times as many out of the same footprint.

Canyonlands Regional Upgrades its Parking Payment/Collections System

Canyonlands Regional Upgrades its Parking Payment/Collections System
Canyonlands Regional Airport (CNY) made the move from an archaic, manual strategy for collecting parking payments to a modern pay-by-phone system last spring. Although the Moab, UT, airport has a humble gravel parking lot without gates or payment kiosks, the benefits of an updated—yet simple—payment collection system and added enforcement measures are proving valuable.

New Taxiway at Myrtle Beach Int’l Improves Airfield Safety, Frees Space for Terminal Expansion

New Taxiway at Myrtle Beach Int’l Improves Airfield Safety, Frees Space for Terminal Expansion
Myrtle Beach International Airport (MYR) got three wins from one project when it completed a $60 million taxiway reconstruction in 2021. Taxiway A, which ran parallel to MYR’s sole runway and served its commercial terminal, was one of the few remaining vestiges of a former military base.

Miami Int’l Serves as TSA Test Site for Technologies to Help Detect Drones

Miami Int’l Serves as TSA Test Site for Technologies to Help Detect Drones
Miami Int’l Airport (MIA) ranks among the busiest airports in the world, with about 43,000 takeoffs and landings a month. Naturally, the bustling airport makes safety a top priority. But unmanned aircraft systems (UAS) using drones present a growing safety risk.

New Control Tower Sparks Growth at Phoenix-Mesa Gateway, Opens Pathway for Other Airports With Contract Towers

New Control Tower Sparks Growth at Phoenix-Mesa Gateway, Opens Pathway for Other Airports With Contract Towers
The recent addition of an upgraded air traffic control tower has given Phoenix-Mesa Gateway Airport (AZA) an inside track to welcoming more passengers while supporting a surge in aviation-related commercial development. Last August, AZA activated its John S. McCain III Air Traffic Control Tower, a nearly 200-foot-tall, $30 million addition that immediately improved airfield safety and boosted operational capacity at the expanding reliever airport.

Expansion, Renovations at Orlando Sanford Int’l Eliminate Pain Points, Streamline Operations

Expansion, Renovations at Orlando Sanford Int’l Eliminate Pain Points, Streamline Operations
A comprehensive $60 million makeover at Orlando Sanford International Airport (SFB) has streamlined operations and made travel easier for passengers. Key components included consolidating ticketing and security screening areas, merging two terminals into one, expanding baggage claim facilities and adding entrances to parking facilities to periodically reduce traffic jams outside the terminal.

Nueces County Airport Installs New Fuel Tanks and Dispensing Station

Nueces County Airport Installs New Fuel Tanks and Dispensing Station
Nueces County Airport (RBO), is a small general aviation airport located in Robstown, TX - about 30 miles west of Corpus Christi and the Gulf of Mexico. RBO doesn’t have to deal with snow or ice. However, occasional hurricanes and tropical storms coming off the Gulf do pose a real threat.

Portland Int’l Taps Local, Renewable Resource for Seismically Resilient Wooden Roof

Portland Int’l Taps Local, Renewable Resource for Seismically Resilient Wooden Roof
The new 9-acre structure will help double the square footage inside the terminal and includes 2.5 million board feet of Douglas fir lumber, with curves supported by glulam (glue-laminated) beams. Beams for the roof were manufactured offsite and then assembled on the airfield less than a mile from the main terminal, allowing the building to remain 100% operational throughout the process.

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Portland Int’l Taps Local, Renewable Resource for Seismically Resilient Wooden Roof

Portland Int’l Taps Local, Renewable Resource for Seismically Resilient Wooden Roof
The new 9-acre structure will help double the square footage inside the terminal and includes 2.5 million board feet of Douglas fir lumber, with curves supported by glulam (glue-laminated) beams. Beams for the roof were manufactured offsite and then assembled on the airfield less than a mile from the main terminal, allowing the building to remain 100% operational throughout the process.

Raleigh-Durham Int’l Opens Industry’s First Multi-Restaurant Ghost Kitchen

Raleigh-Durham Int’l Opens Industry’s First Multi-Restaurant Ghost Kitchen
One of the three locations shuttered at the North Carolina airport was a California Pizza Kitchen in Terminal 2, and customers missed the option when traffic began to resume. Rather than plugging another standard dine-in/carry-out option into the open spot, management at RDU opted to pioneer an entirely new concept for airports: a virtual food hall with multiple concessionaires.

Philadelphia Int’l is Updating - and Monetizing - Its Information Technology Network

Philadelphia Int’l is Updating - and Monetizing - Its Information Technology Network
Philadelphia International Airport (PHL) has embarked on a comprehensive program to take its information technology (IT) network far into the future. The vision is to create and own a seamless, standardized network that optimizes the passenger experience and provides efficient service for carriers and tenants. If all goes according to plan, the new network will eventually produce additional revenue.

Another End-Around Taxiway Yields Many Benefits at Dallas Fort Worth Int’l

Another End-Around Taxiway Yields Many Benefits at Dallas Fort Worth Int’l
Dallas Fort Worth International Airport (DFW) completed its Northeast End-Around Taxiway Project in May, making it the only U.S. airport with an end-around taxiway at both ends of a runway. The recently completed project was the last component of DFW’s three-phase Northeast End-around Taxiway Program, which started in 2018 and cost a total of $46 million.

Bradley Int’l Builds New Ground Transportation Center

Bradley Int’l Builds New Ground Transportation Center
This summer, Bradley International Airport (BDL) in Windsor Locks, CT, opened a new rental car facility and ground transportation center that spans 13.4 acres and includes 1.5 million square feet of space in three buildings: a five-story ready/return garage, a five-story quick turnaround facility and a four-story vertical circulation building. The entire facility is connected to the terminal by an elevated, covered pedestrian bridge and features the airport’s three-letter identifier, BDL, in bright lights.

Louisville Int’l Installs Geothermal System to Substantially Reduce Energy Costs, Carbon Footprint

Louisville Int’l Installs Geothermal System to Substantially Reduce Energy Costs, Carbon Footprint
A $21.7 million geothermal heating and cooling system currently being installed at Louisville Muhammad Ali International Airport (SDF) is the first of its magnitude at a U.S. airport. The project is designed to reduce the Kentucky airport’s energy costs for natural gas and electricity by roughly $400,000 annually. It also should reduce SDF’s carbon footprint by about 80%.

Long Beach Airport Adds Permanent Checked Baggage Inspection System and Improves Ticketing Building

Long Beach Airport Adds Permanent Checked Baggage Inspection System and Improves Ticketing Building
After five years as deputy executive director for Los Angeles World Airports (LAWA), Cynthia Guidry took over as director of Long Beach Airport (LGB) in 2019. When she arrived, the Southern California airport was in the midst of a major renovation that began with the planning process in 2017. The ongoing $110 million overhaul spans six key areas...

New Hydrant System Will Boost Fueling Efficiency and Safety at LaGuardia Terminal B

New Hydrant System Will Boost Fueling Efficiency and Safety at LaGuardia Terminal B
Prior to a $4 billion facelift recently completed by LaGuardia Gateway Partners, Terminal B at LaGuardia Airport (LGA) was known for taxiway traffic jams and delays. The terminal’s new island concourse layout has helped alleviate many of those issues. Further enhancing those efficiencies is a new hydrant fueling system that will allow aircraft to fuel at each of the terminal’s 35 gates and eliminate the need for tank truck refueling and its associated traffic.

'Open-Airport Surgery' Raises the Roof at Fort Lauderdale Int’l

'Open-Airport Surgery’ Raises the Roof at Fort Lauderdale Int’l
In September, Fort Lauderdale-Hollywood International (FLL) completed a $153 million modernization program in Terminal 2 to catch up with years of significant growth in passenger traffic. Recent changes at the South Florida airport increase the main building’s capacity by 33,000 square feet, including a 45-foot vertical expansion in new airside court.

Van Nuys Runway Project Requires Precise Scheduling

Van Nuys Runway Project Requires Precise Scheduling
When it becomes necessary to shut down one of your two main runways for reconstruction, careful planning is critical. The stakes are even higher when you manage one of the busiest general aviation airports in the United States. That was the challenge Justin Erbacci, chief executive officer of Los Angeles World Airports, faced earlier this year regarding Van Nuys Airport (VNY).

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The Bright Stuff - St. Pete-Clearwater International Airport (PIE)
The Bright Stuff - St. Pete-Clearwater International Airport (PIE)
St. Pete-Clearwater International Airport (PIE) recently added a major splash of color to its terminal with a pair of...
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