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Nashville Int’l Expands Central Terminal with New Grand Lobby
Nashville International Airport® (BNA®) opened its five-story Grand Lobby this January, a 300,000-square-foot space designed to provide travelers with more space and give them a sense of Tennessee and its capital city.
Newark Int’l Builds New Terminal A
“A journey of surprises”—that’s what the New Terminal A at Newark Liberty International Airport (EWR) is designed to be. The surprises run the gamut from more holdroom seating, new concessions and upgraded restrooms to dazzling artwork and digital displays.
Kansas City Int’l Maintains Convenience While Delivering Major Upgrades
After dozens of public listening sessions and nearly four years of construction, Kansas City International Airport (MCI) opened a new $1.5 billion terminal on Feb. 28 to rave reviews. Although convenient, the terminals were lacking in modern comforts and a logical passenger flow.
Inductive Charging for Electric Shuttles
With economy parking located about two miles from its main campus, Kansas City International Airport (MCI) has always tried to have leading-edge buses to shuttle passengers to and from the terminal.
Volunteer Ambassadors Provide Key Customer Support in New Terminal
New and experienced travelers alike ask for information and recommendations from the Airport Ambassadors at Kansas City International Airport (MCI). The volunteer helpers are easily identifiable by their uniforms embroidered with the Kansas City Aviation Department logo.
A Terminal for All
While vacations and other trips may be enjoyable, air travel itself can sometimes be stressful and difficult—especially for passengers with reduced mobility, visual impairment, hearing loss, etc.
New 7-Level Garage Increases Parking Capacity and Convenience for Customers
When Kansas City International Airport (MCI) debuted its new terminal in February, it also opened a new 6,200-space parking garage to go with it. The pre-cast concrete structure was built to accommodate growing demand for on-site parking and provide customers with ready access to the terminal.
New Hangar & Workforce Investments at Dayton Int’l
At Dayton International Airport (DAY) in Ohio, Sierra Nevada Corporation recently opened a large facility that will be home base for about 140 employees. That 90,000-square-foot hangar and 7,940-square-foot office complex is just the beginning.
Syracuse Int’l Establishes In-House Police Department
Shortly after midnight on the first Monday in March, police officers on the newly formed SRAA Police Department began patrolling the Upstate New York airport grounds for the first time.
Seattle-Tacoma Int’l Invests in Data Management Upgrade
When Seattle-Tacoma International Airport (SEA) implemented operations management software a few short years ago, Safety Management Systems Specialist Adam Varo saw tremendous opportunities for broader applications.
Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
Before recent upgrades, parking at Regina International (YQR) was like parking at many airports. The system worked well most of the time. But when there were problems, customers had to wait for help, sometimes up to half an hour.
Quad Cities Airport Eliminates Airfield Bullseye
When it comes to airfield safety, lengthening runways is often the answer. At Quad Cities International Airport (MLI) in Moline, IL, the opposite was true. The Midwestern airport recently resolved a long-standing safety issue by shortening its general aviation runway.
Pilots Flock to Arcadia Municipal for Taco Tuesday
As airport director, Shelley Peacock has transformed Arcadia Municipal Airport (X06) from a quiet place to land into a hot destination for general aviation pilots throughout the state and beyond.
New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties
In his eighth year as executive director of the Indianapolis Airport Authority, Mario Rodriguez is working to turn that frustrating theme on its ear by championing a new concessions option at Indianapolis International Airport (IND) that features some of the best products Indiana has to offer.
Spokane Int’l Builds Rail-Truck Facility on Surplus Land
Seattle is well known as the headquarters for Amazon, Starbucks and Alaska Airlines. But it’s Spokane, the second-largest city in Washington, that serves as the commercial, industrial and transportation hub for an approximately 80,000 square mile area over three U.S.

Verdict in Search of Evidence

No matter what the economy, there are always companies that belie current conditions - successes during recessions and failures in boom times.

Detroit Metro Earns Top Honors for Healthy Concessions

Airport food used to be simple: Hot dogs spun endlessly on heated rollers, and almost everything else was deep-fried and served in a cardboard boat. Prepackaged, processed fare was easy for concessionaires, but hard on travelers' arteries and waistlines. Much to the delight of health-conscious travelers everywhere, airports are sprinkling such options throughout their food courts and terminals.

Planning on Uncertainty

In planning and designing airport terminals, there are no static certainties. Technology, facility and operational requirements are constantly evolving. Add peak-hour capacity criteria, passenger service metrics and expected facility lives of 40 to 50 years, and you have challenges better suited to fortunetelling.

SeaTac Tower Ramps Up Ground Efficiencies

After five years, Seattle-Tacoma International Airport (SeaTac), operated by the Port of Seattle, has acclimated to having its own ramp tower to keep ground traffic flowing smoothly. With a total staff of ten, the tower operates 24/7 to control traffic into and out of 85 gates and 20 cargo hard stands.

Highway Signs Modified to Clarify Twin Cities Confusion

Driving into Minneapolis-St. Paul International Airport (MSP) used to be a challenging and sometimes frustrating experience. But the Metropolitan Airports Commission is working to make that a thing of the past with a $1.4 million signage program executed last fall and winter.

Bio-based Deicers Avoid Corrosion Linked to Potassium Acetate & Formate

The calendar may say July, but Chris Farmer, director of operations at the Greater Moncton International Airport (GMIA), is thinking about snow and ice - specifically, how to keep it off his runways this winter.

Piedmont Triad Int'l Welcomes FedEx

More than a decade ago, FedEx announced it would locate its mid-Atlantic hub at Piedmont Triad International Airport (GSO), in Greensboro, NC. And ever since, the airport and region have worked to prepare for the carrier's arrival.

Forecast Looks Sunny & Clear for New Florida Airport

As the first international commercial airport to open in the United States in more than a decade, the $307 million Northwest Florida Beaches International Airport (ECP) has many success stories: Budgets were met. Deadlines were beat. And net environmental gains were achieved.

Airports Devise Strategies to Cope With Three-Hour Tarmac Rule

Passenger advocates pumped their fists in victory while airline officials wrung their hands with worry when the Department of Transportation (DOT) took aim at tarmac delays of more than three hours last December.

DuPage Airport Secures Its Borders

Located just 30 miles from a major U.S. population and commerce center, Chicagoland's DuPage Airport (DPA) isn't focused on meeting minimum security standards. The bustling general aviation airport recently completed a $1.7 million perimeter security project more typical of commercial airports.

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Planning on Uncertainty

In planning and designing airport terminals, there are no static certainties. Technology, facility and operational requirements are constantly evolving. Add peak-hour capacity criteria, passenger service metrics and expected facility lives of 40 to 50 years, and you have challenges better suited to fortunetelling.

SeaTac Tower Ramps Up Ground Efficiencies

After five years, Seattle-Tacoma International Airport (SeaTac), operated by the Port of Seattle, has acclimated to having its own ramp tower to keep ground traffic flowing smoothly. With a total staff of ten, the tower operates 24/7 to control traffic into and out of 85 gates and 20 cargo hard stands.

Highway Signs Modified to Clarify Twin Cities Confusion

Driving into Minneapolis-St. Paul International Airport (MSP) used to be a challenging and sometimes frustrating experience. But the Metropolitan Airports Commission is working to make that a thing of the past with a $1.4 million signage program executed last fall and winter.

Bio-based Deicers Avoid Corrosion Linked to Potassium Acetate & Formate

The calendar may say July, but Chris Farmer, director of operations at the Greater Moncton International Airport (GMIA), is thinking about snow and ice - specifically, how to keep it off his runways this winter.

Piedmont Triad Int'l Welcomes FedEx

More than a decade ago, FedEx announced it would locate its mid-Atlantic hub at Piedmont Triad International Airport (GSO), in Greensboro, NC. And ever since, the airport and region have worked to prepare for the carrier's arrival.

Forecast Looks Sunny & Clear for New Florida Airport

As the first international commercial airport to open in the United States in more than a decade, the $307 million Northwest Florida Beaches International Airport (ECP) has many success stories: Budgets were met. Deadlines were beat. And net environmental gains were achieved.

Airports Devise Strategies to Cope With Three-Hour Tarmac Rule

Passenger advocates pumped their fists in victory while airline officials wrung their hands with worry when the Department of Transportation (DOT) took aim at tarmac delays of more than three hours last December.

DuPage Airport Secures Its Borders

Located just 30 miles from a major U.S. population and commerce center, Chicagoland's DuPage Airport (DPA) isn't focused on meeting minimum security standards. The bustling general aviation airport recently completed a $1.7 million perimeter security project more typical of commercial airports.

Lift-Assist Equipment Helps Decrease Injuries at IND

While the New Indianapolis International Airport (IND) was under construction, airport and Transportation Security Administration personnel took pause to examine a problem plaguing the agency nationwide: on-the-job injuries.

Ft. Lauderdale Int'l Buys Time for Future Runway Project

Ft. Lauderdale-Hollywood International Airport (FLL) has a massive runway project coming up in the next few years. In 2012, its current 5,276-foot general aviation runway will be removed and rebuilt as an 8,000-foot commercial runway to open in September 2014.

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