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Nashville Int’l Expands Central Terminal with New Grand Lobby
Nashville Int’l Expands Central Terminal with New Grand Lobby
Nashville International Airport® (BNA®) opened its five-story Grand Lobby this January, a 300,000-square-foot space designed to provide travelers with more space and give them a sense of Tennessee and its capital city.
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Newark Int’l Builds New Terminal A
Newark Int’l Builds New Terminal A
“A journey of surprises”—that’s what the New Terminal A at Newark Liberty International Airport (EWR) is designed to be. The surprises run the gamut from more holdroom seating, new concessions and upgraded restrooms to dazzling artwork and digital displays.
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Kansas City Int’l Maintains Convenience While Delivering Major Upgrades
Kansas City Int’l Maintains Convenience While Delivering Major Upgrades
After dozens of public listening sessions and nearly four years of construction, Kansas City International Airport (MCI) opened a new $1.5 billion terminal on Feb. 28 to rave reviews. Although convenient, the terminals were lacking in modern comforts and a logical passenger flow.
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Inductive Charging for Electric Shuttles
Inductive Charging for Electric Shuttles
With economy parking located about two miles from its main campus, Kansas City International Airport (MCI) has always tried to have leading-edge buses to shuttle passengers to and from the terminal.
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Volunteer Ambassadors Provide Key Customer Support in New Terminal
Volunteer Ambassadors Provide Key Customer Support in New Terminal
New and experienced travelers alike ask for information and recommendations from the Airport Ambassadors at Kansas City International Airport (MCI). The volunteer helpers are easily identifiable by their uniforms embroidered with the Kansas City Aviation Department logo.
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A Terminal for All
A Terminal for All
While vacations and other trips may be enjoyable, air travel itself can sometimes be stressful and difficult—especially for passengers with reduced mobility, visual impairment, hearing loss, etc.
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New 7-Level Garage Increases Parking Capacity and Convenience for Customers
New 7-Level Garage Increases Parking Capacity and Convenience for Customers
When Kansas City International Airport (MCI) debuted its new terminal in February, it also opened a new 6,200-space parking garage to go with it. The pre-cast concrete structure was built to accommodate growing demand for on-site parking and provide customers with ready access to the terminal.
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New Hangar & Workforce Investments at Dayton Int’l
New Hangar & Workforce Investments at Dayton Int’l
At Dayton International Airport (DAY) in Ohio, Sierra Nevada Corporation recently opened a large facility that will be home base for about 140 employees. That 90,000-square-foot hangar and 7,940-square-foot office complex is just the beginning.
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Syracuse Int’l Establishes In-House Police Department
Syracuse Int’l Establishes In-House Police Department
Shortly after midnight on the first Monday in March, police officers on the newly formed SRAA Police Department began patrolling the Upstate New York airport grounds for the first time.
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Seattle-Tacoma Int’l Invests in Data Management Upgrade
Seattle-Tacoma Int’l Invests in Data Management Upgrade
When Seattle-Tacoma International Airport (SEA) implemented operations management software a few short years ago, Safety Management Systems Specialist Adam Varo saw tremendous opportunities for broader applications.
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Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
Before recent upgrades, parking at Regina International (YQR) was like parking at many airports. The system worked well most of the time. But when there were problems, customers had to wait for help, sometimes up to half an hour.
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Quad Cities Airport Eliminates Airfield Bullseye
Quad Cities Airport Eliminates Airfield Bullseye
When it comes to airfield safety, lengthening runways is often the answer. At Quad Cities International Airport (MLI) in Moline, IL, the opposite was true. The Midwestern airport recently resolved a long-standing safety issue by shortening its general aviation runway.
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Pilots Flock to Arcadia Municipal for Taco Tuesday
Pilots Flock to Arcadia Municipal for Taco Tuesday
As airport director, Shelley Peacock has transformed Arcadia Municipal Airport (X06) from a quiet place to land into a hot destination for general aviation pilots throughout the state and beyond.
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New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties
New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties
In his eighth year as executive director of the Indianapolis Airport Authority, Mario Rodriguez is working to turn that frustrating theme on its ear by championing a new concessions option at Indianapolis International Airport (IND) that features some of the best products Indiana has to offer.
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Spokane Int’l Builds Rail-Truck Facility on Surplus Land
Spokane Int’l Builds Rail-Truck Facility on Surplus Land
Seattle is well known as the headquarters for Amazon, Starbucks and Alaska Airlines. But it’s Spokane, the second-largest city in Washington, that serves as the commercial, industrial and transportation hub for an approximately 80,000 square mile area over three U.S.
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Innovation Checkpoint at Harry Reid Int’l Provides Proving Ground for New Screening Technologies

Innovation Checkpoint at Harry Reid Int’l Provides Proving Ground for New Screening Technologies
With a high volume of unseasoned travelers passing through its terminals every day, Harry Reid International Airport (LAS) in Las Vegas provides an ideal working laboratory for new screening equipment. Currently, TSA is putting several technologies and procedures through the paces at its Innovation Checkpoint on the lower level of Terminal 3.

Going Green - Edmonton International Airport (YEG)

At Edmonton International Airport (YEG), an installation made of plants literally adds tons of oxygen to the terminal every year and removes common airborne toxins.

Greater Sudbury Airport Boosts Snow Removal Efficiency by Embracing New Technology

Greater Sudbury Airport Boosts Snow Removal Efficiency by Embracing New Technology
Several years ago, YSB started investing in larger pieces of equipment that do the work of multiple machines to help its small, but seasoned, staff remove more snow in less time. That, in turn, allows the airport to allocate its 15 snow removal employees and seasonal workers more efficiently. To handle copious amounts of snow with a relatively small snow removal staff, the Ontario airport takes a tactical approach that emphasizes advanced equipment and machines that boost productivity and efficiency.

New Processing Building at Tijuana Int’l Facilitates Increased Passenger Traffic to/from U.S.

New Processing Building at Tijuana Int’l Facilitates Increased Passenger Traffic to/from U.S.
When the CrossBorder Xpress terminal opened about six years ago, officials knew its pedestrian bridge directly linking Tijuana’s General Abelardo L. Rodriguez International Airport (TIJ) and the U.S. would be popular. What they didn’t expect was a 100% increase in passenger traffic.

Los Angeles Int’l Adds New Economy Parking Facility

Los Angeles Int’l Adds New Economy Parking Facility
In 2019, Los Angeles International Airport (LAX) was the third-busiest airport in the world, and that put its parking capacity to the test. Although its Central Terminal Area parking structures can hold more than 8,000 vehicles, those spaces command premium prices and often fill up when business travelers need them most.

Greenville-Spartanburg Int’l Brings Select Food/Beverage Concessions in House

Greenville-Spartanburg Int’l Brings Select Food/Beverage Concessions in House
Without question, COVID-19 has been a test for airports large and small, metropolitan and rural. In August 2020, during the early throes of the pandemic, Greenville-Spartanburg International Airport (GSP) changed from traditional concessions contracts to more narrow management agreements for five of its nine food and beverage locations.

Resourceful Financing Helps Build New Jet Fuel Facility at Tucson Int’l

Resourceful Financing Helps Build New Jet Fuel Facility at Tucson Int’l
When it’s time to update or replace an aging jet fuel facility, financing can be a big challenge. At Tucson International Airport (TUS), the local airline consortium worked with airport officials and an outside engineering consulting firm to find a creative way to ensure a steady fuel supply for all airport users.

Forward-Thinking Business Park Sets Stage for Success at Colorado Springs Airport

Forward-Thinking Business Park Sets Stage for Success at Colorado Springs Airport
Years of preliminary groundwork at Colorado Springs Airport (COS) are coming to fruition as Peak Innovation Park gains altitude. The commercial and industrial development is attracting a well-rounded cross-section of tenants, including Amazon, the U.S. Forest Service and companies supporting the aerospace and defense industries.

Atlanta Int’l Constructs South Deicing Complex

Atlanta Int’l Constructs South Deicing Complex
Hartsfield-Jackson Atlanta International Airport (ATL) may not regularly deal with icing conditions, but that doesn’t mean they are not a concern for its airlines and airport management. As the busiest passenger airport in the United States, roughly 6% of all U.S. enplanements occur at ATL. So when operations slow there, the rest of the country is impacted.

Yellowstone Regional Safeguards Security With New Wildlife Fence

Yellowstone Regional Safeguards Security With New Wildlife Fence
Abundant wildlife is a major attraction at Yellowstone National Park, right up there with its famous geysers. The chance to see everything from bear and bison to raptors and fox draws millions of visitors ever year. While such sightings are welcome within the confines of the park, they are hazards on the airfield of Yellowstone Regional Airport (YRA) in Cody, WY.

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PAVIX: Proven Winner for All Airport Concrete Infrastructure

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Resourceful Financing Helps Build New Jet Fuel Facility at Tucson Int’l

Resourceful Financing Helps Build New Jet Fuel Facility at Tucson Int’l
When it’s time to update or replace an aging jet fuel facility, financing can be a big challenge. At Tucson International Airport (TUS), the local airline consortium worked with airport officials and an outside engineering consulting firm to find a creative way to ensure a steady fuel supply for all airport users.

Forward-Thinking Business Park Sets Stage for Success at Colorado Springs Airport

Forward-Thinking Business Park Sets Stage for Success at Colorado Springs Airport
Years of preliminary groundwork at Colorado Springs Airport (COS) are coming to fruition as Peak Innovation Park gains altitude. The commercial and industrial development is attracting a well-rounded cross-section of tenants, including Amazon, the U.S. Forest Service and companies supporting the aerospace and defense industries.

Atlanta Int’l Constructs South Deicing Complex

Atlanta Int’l Constructs South Deicing Complex
Hartsfield-Jackson Atlanta International Airport (ATL) may not regularly deal with icing conditions, but that doesn’t mean they are not a concern for its airlines and airport management. As the busiest passenger airport in the United States, roughly 6% of all U.S. enplanements occur at ATL. So when operations slow there, the rest of the country is impacted.

Yellowstone Regional Safeguards Security With New Wildlife Fence

Yellowstone Regional Safeguards Security With New Wildlife Fence
Abundant wildlife is a major attraction at Yellowstone National Park, right up there with its famous geysers. The chance to see everything from bear and bison to raptors and fox draws millions of visitors ever year. While such sightings are welcome within the confines of the park, they are hazards on the airfield of Yellowstone Regional Airport (YRA) in Cody, WY.

Renovations at Columbus Airport Deliver Like-New Terminal

Renovations at Columbus Airport Deliver Like-New Terminal
If a commercial building fails to keep pace with changes in its industry, it affects everyone who uses it—customers, employees and third-party partners. This is especially true in the ever-evolving airport sector. Columbus Airport (CSG) in western Georgia has lived both sides of that coin. After three decades of continual use and no budget for regular updates, the terminal’s outdated layout and failing infrastructure were negatively impacting everyone’s experience.

The Great Outdoors is Even Greater During a Pandemic

The Great Outdoors is Even Greater During a Pandemic
When Pittsburgh International Airport (PIT) unveiled the details of its $1.4 billion Terminal Modernization Program a few years ago, one feature marked a striking design departure for the airport.

Kansas City Int’l Sets New Standards for Accessibility and Inclusiveness

Kansas City Int’l Sets New Standards for Accessibility and Inclusiveness
Straddling the border of two states, Kansas City has some parts in Kansas and other parts in Missouri. While that can prove confusing, it’s crystal clear that the whole region is rallying behind the new terminal at Kansas City International Airport (MCI), which is on the Missouri side of town.

Silicon Valley Donor, Industry Firms and Local Children’s Museum Create New Play Area at San Jose Int’l

Silicon Valley Donor, Industry Firms and Local Children’s Museum Create New Play Area at San Jose Int’l
Last fall, Norman Y. Mineta San Jose International Airport (SJC) opened a $1.2 million indoor play area that helps young passengers burn physical and mental energy before boarding their flights. And it was all made possible by a village of generous supporters.

#Social Media Presence - Punta Gorda (PGD)

#Social Media Presence - Punta Gorda (PGD)
Punta Gorda (PGD) is providing guests with life-size scenes for selfies and group photos.

Restroom Renovations at Philadelphia Int’l and Baltimore/Washington Int’l Focus on Smart Features and Passenger Satisfaction

Restroom Renovations at Philadelphia Int’l and Baltimore/Washington Int’l Focus on Smart Features and Passenger Satisfaction
In surveys, the No. 1 thing that affects passenger satisfaction isn’t weather delays or how many Starbucks locations an airport has. Time and time again, it all comes down to the restrooms. Two airports that were due for major restroom overhauls—Baltimore/Washington International Thurgood Marshall Airport (BWI) and Philadelphia International Airport (PHL)—are undertaking large multiphase projects to update and upgrade their facilities.

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The Bright Stuff - St. Pete-Clearwater International Airport (PIE)
The Bright Stuff - St. Pete-Clearwater International Airport (PIE)
St. Pete-Clearwater International Airport (PIE) recently added a major splash of color to its terminal with a pair of...
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