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Ticketing Hall Expansion Adds Much-Needed Space at Reno-Tahoe Int’l
Reno-Tahoe International Airport (RNO) opened a newly expanded Ticketing Hall in April. The Nevada airport also remodeled and upgraded its existing 35,000-square-foot hall with new public restrooms, ticketing kiosks, wayfinding signage and space for oversized baggage.
New Rail Service Enhances Multimodal Connectivity at Orlando Int’l
A long-time regional transportation plan became reality when Orlando and Miami were connected with high-speed rail service. The new route provides an attractive new option for airline travelers throughout the state, and Orlando International (MCO) staked its claim as the first U.S.
Alaska Airlines Installs Self-Service Bag Tag Stations
Airports with significant service from Alaska Airlines are now dotted with new self-serve machines for passengers. The Seattle-based carrier recently removed ticketing kiosks and replaced them with stations solely dedicated to printing tags for checked baggage.
New Engine-Testing Facility Enhances Safety, Functionality and Efficiency at Michigan Airport
A new $7 million ground run-up enclosure is boosting safety and operating efficiency at Oscoda-Wurtsmith Airport (OSC), a general aviation airport in northeastern Michigan, along the Lake Huron shoreline.
Safety Management Systems at Airports
Following the FAA Safety Organization’s final rule for Part 121 airline operators in 2015, the agency published its final ruling on Safety Management Systems (SMS) for some Part 139 airports in February 2023.
Atlanta Int’l Combines Modular and Traditional Build Methods for Concourse D Expansion
Serving more than 100 million passengers annually, it’s no secret that Hartsfield-Jackson Atlanta International Airport (ATL) is a critical piece of the worldwide aviation network.
Daytona Beach Int’l Implements State-of-the-Art Security Measures
Passengers tend to think of airport security as TSA checkpoints and police K9s, but much more goes into keeping the public safe.
Boise Airport Expands Parking for Growing Local Population
Nicknamed Treasure Valley for its vast natural resources, Boise, ID, is having a moment. The Boise metro area consistently shows up on lists of the fastest-growing areas in the U.S., and Boise Airport (BOI) is making investments to handle the associated traffic increases.
Sarasota Int’l Gets Creative Introducing Local Students to Aviation
It can be tough finding time to build relationships with the greater community.
Newark-Heath Airport Makes Major Upgrades
Located about 40 miles east of Columbus, OH, Newark-Heath Airport (VTA) is in one of the fastest-growing areas in that state. Currently, the general aviation airfield logs about 13,000 operations a year, but traffic is expected to escalate based on Intel’s plans to invest $20 billion in the area.
Wilkes-Barre/Scranton Int’l Builds New Quick-Turn Facility for Rental Car Operations
After a long time coming, an updated quick turnaround facility for consolidated rental car operations at Wilkes-Barre/Scranton International Airport (AVP) became fully operational last fall.
Time for a Touch Up - Orlando International Airport (MCO)
The Traveler has been amazing and amusing visitors at Orlando International Airport (MCO) ever since it was installed in 1985.
New Satellite Concourse Provides Efficient Gate Expansion at Nashville Int’l
To accommodate increased passenger demand, Nashville International Airport® (BNA®) recently constructed a standalone Satellite Concourse adjacent to its main terminal. The 89,000-square-foot structure opened in October 2023 and now houses operations primarily for Allegiant Air and Spirit Airlines.
Dallas Fort Worth Int’l Bolsters Employee Security Screening Program
Efficiency and efficacy are the watchwords for employee security screening at Dallas Fort Worth International Airport (DFW).
Denver Int’l Completes State-of-the-Art West Security Checkpoint
In the last two decades, passenger volume has nearly doubled at DEN, and security technology has changed considerably. As part of the airport’s Great Hall Program, a $2.1 billion capital improvement project, all checkpoints are moving up a level—both physically and technologically.

Los Angeles Int’l Achieves Diversity Milestone in Concessions Ownership

Los Angeles Int’l Achieves Diversity Milestone in Concessions Ownership
During the early days of the pandemic in Spring 2020, Enjoy Repeat’s majority business partner of three years, SSP America, began planning a full exit from LAX. But when SSP approached Greg Plummer about selling his 25% stake in their joint venture, Plummer immediately declined. And then promptly flipped the script.

New Concourse at Phoenix Sky Harbor Features Advanced Baggage Handling System

New Concourse at Phoenix Sky Harbor Features Advanced Baggage Handling System
When a baseball or soccer team performs above expectations, sportscasters sometimes say, “The whole is greater than the sum of its parts.” Arguably, the same could be said about the new South Concourse 1 of Terminal 4 at Phoenix Sky Harbor International Airport (PHX). With a price tag of $310 million, the new 130,000-square-foot concourse is scheduled to open this summer with eight additional gates, all operated by Southwest Airlines.

Asheville Regional Endures Multiple Delays in Runway Replacement Project

Asheville Regional Endures Multiple Delays in Runway Replacement Project
Construction projects are often all about numbers, and recent airfield improvements at Asheville Regional Airport (AVL) in North Carolina has some doozies. The four-phase project to replace a 50-plus-year-old runway was supposed to take five years. Instead, construction issues added three years and $40 million to the original budget.

New Facility at Coastal Carolina Regional Consolidates ARFF Ops, Boosts Efficiency

New Facility at Coastal Carolina Regional Consolidates ARFF Ops, Boosts Efficiency
Emergency response operations at Coastal Carolina Regional Airport (EWN) now are more efficient and effective, thanks to a new $5.2 million facility that consolidates functions previously located in separate locations throughout the airport.

Consolidated Ground Transportation Center at Long Island MacArthur Facilitates Cascade of Other Improvements

Consolidated Ground Transportation Center at Long Island MacArthur Facilitates Cascade of Other Improvements
The new Ground Transportation Center that opened this spring at Long Island MacArthur Airport (ISP) in Islip, NY, combines facilities for rental car agencies with space for local buses, hotel courtesy shuttles and private vehicles working through Uber, Lyft and other app-based ride-hailing services.

Cherry Capital Airport Controls Its Own Fate With Ownership/Governance Change

Cherry Capital Airport Controls Its Own Fate With Ownership/Governance Change
When Costco Wholesale Corp. came knocking at Cherry Capital Airport (TVC), it took four years for the local airport commission to open the door. The warehouse giant wanted to build its first store in western Michigan on land at the Traverse City airport, but red tape made it a long process.

Will Rogers World Airport Expands Terminal

Will Rogers World Airport Expands Terminal
With an eye on the present and the future, Will Rogers World Airport (OKC) in Oklahoma City recently added a new East Concourse. Key objectives for the project were twofold: increasing current capacity for passenger screening and planning ahead for more growth in the terminal.

High-Tech Billing System Helps Love Field Collect New Landing Fees

High-Tech Billing System Helps Love Field Collect New Landing Fees
A previous investment in an automated aircraft identification and billing system is paying new dividends at Dallas Love Field (DAL). The technology, PlanePass by Vector Airport Systems, was initially installed in 2016 to detect and bill Customs operations. DAL executives expanded its use in January 2019 to cover all general aviation and nonsignatory commercial operations.

Persistence Yields 100% Federal Funding for Runway Rehab at Dunsmuir Municipal

Persistence Yields 100% Federal Funding for Runway Rehab at Dunsmuir Municipal
Before Dunsmuir Mott Municipal Airport (MHS) could cut the ribbon on its newly rehabilitated runway last June, the $3.2 million investment was already delivering value to the surrounding region. With the airfield project still in its final stages, Dunsmuir city leaders received a request from the United States Forest Service to stage firefighting helicopters at the single-runway, city-owned airport.

LaGuardia and Toronto Pearson Int’l Leverage Passenger Tracking Software to Manage Queues, Improve Flow

LaGuardia and Toronto Pearson Int’l Leverage Passenger Tracking Software to Manage Queues, Improve Flow
Toronto Pearson International Airport (YYZ) and Terminal B at LaGuardia Airport (LGA) clearly know the importance of finding ways to better analyze passenger flow to enhance daily operations. Each independently sought software that could collect and manage data to help improve terminal operations and passenger satisfaction.

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2022 Charlotte Douglas International Airport Report of Achievement

Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different. 

Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.

This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.

Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.

 

 

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Will Rogers World Airport Expands Terminal

Will Rogers World Airport Expands Terminal
With an eye on the present and the future, Will Rogers World Airport (OKC) in Oklahoma City recently added a new East Concourse. Key objectives for the project were twofold: increasing current capacity for passenger screening and planning ahead for more growth in the terminal.

High-Tech Billing System Helps Love Field Collect New Landing Fees

High-Tech Billing System Helps Love Field Collect New Landing Fees
A previous investment in an automated aircraft identification and billing system is paying new dividends at Dallas Love Field (DAL). The technology, PlanePass by Vector Airport Systems, was initially installed in 2016 to detect and bill Customs operations. DAL executives expanded its use in January 2019 to cover all general aviation and nonsignatory commercial operations.

Persistence Yields 100% Federal Funding for Runway Rehab at Dunsmuir Municipal

Persistence Yields 100% Federal Funding for Runway Rehab at Dunsmuir Municipal
Before Dunsmuir Mott Municipal Airport (MHS) could cut the ribbon on its newly rehabilitated runway last June, the $3.2 million investment was already delivering value to the surrounding region. With the airfield project still in its final stages, Dunsmuir city leaders received a request from the United States Forest Service to stage firefighting helicopters at the single-runway, city-owned airport.

LaGuardia and Toronto Pearson Int’l Leverage Passenger Tracking Software to Manage Queues, Improve Flow

LaGuardia and Toronto Pearson Int’l Leverage Passenger Tracking Software to Manage Queues, Improve Flow
Toronto Pearson International Airport (YYZ) and Terminal B at LaGuardia Airport (LGA) clearly know the importance of finding ways to better analyze passenger flow to enhance daily operations. Each independently sought software that could collect and manage data to help improve terminal operations and passenger satisfaction.

Greenville-Spartanburg Int’l Produces Podcasts to Showcase Airport and Region

Greenville-Spartanburg Int’l Produces Podcasts to Showcase Airport and Region
Greenville-Spartanburg International Airport (GSP) focuses on moving people and cargo 365 days a year. Last year, the Upstate South Carolina airport entered a new arena—broadcasting—when it launched Carolina Traveler, a podcast about the airport and region.

The Flamingo Has Landed - Tampa International Airport (TPA)

The Flamingo Has Landed - Tampa International Airport (TPA)
People are flocking to see the newest art installation at Tampa International Airport (TPA)—the larger-than-life flamingo sculpture in a primary pre-security circulation area of the Main Terminal. For some, the genius of Home by Matthew Mazzotta is more about what it doesn’t depict than what it does. Only the flamingo’s spindly legs, webbed feet, and brightly colored head and neck are visible, as if airport guests are underwater as the giant bird dips down to find food.

Seattle-Tacoma Int’l Welcomes the World via New International Arrivals Facility

Seattle-Tacoma Int’l Welcomes the World via New International Arrivals Facility
Seattle-Tacoma International (SEA) recently passed a significant mile marker in its ongoing quest to earn top marks from passengers. Earlier this year, the airport gained a fourth star in its Skytrax rating, and Managing Director Lance Lyttle is confident that a new International Arrivals Facility will help SEA earn a perfect five-star rating and achieve other key customer satisfaction goals.

New Baggage System at Orlando Int’l Features Individual Totes and Upper-Level Claim Area

New Baggage System at Orlando Int’l Features Individual Totes and Upper-Level Claim Area
The South Terminal Complex that Orlando International Airport (MCO) is scheduled to unveil this September will include several noteworthy features, including 100% facial recognition for international arrivals and departures, large-screen interactive digital media and the first fully integrated terminal in the U.S. for rail, air and ground transportation.

Springfield-Beckley Municipal Attracts Unmanned Flight Testing

Springfield-Beckley Municipal Attracts Unmanned Flight Testing
Springfield–Beckley Municipal Airport (SGH), located between Dayton and Columbus, has become one of the hottest spots in the United States for testing and flight of advanced air mobility aircraft. Unmanned drones and electric vertical takeoff/landing (eVTOL) aircraft are just two types of systems currently sharing the airspace above SGH. And an $8.2 million project is in the works to accommodate even more innovation.

Atlanta Int’l Leverages GIS Mapping for Indoor Terminal Areas

Atlanta Int’l Leverages GIS Mapping for Indoor Terminal Areas
While it’s not the biggest airport in the world—not even Top 10, in fact—Hartsfield-Jackson Atlanta International (ATL) has consistently been the busiest in passenger traffic for about two decades. In 2019 alone, it served more than 100 million travelers. And all those passengers, plus 60,000 or so employees, are tucked neatly into a 6.8 million-square-foot terminal complex.

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