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Nashville Int’l Expands Central Terminal with New Grand Lobby
Nashville Int’l Expands Central Terminal with New Grand Lobby
Nashville International Airport® (BNA®) opened its five-story Grand Lobby this January, a 300,000-square-foot space designed to provide travelers with more space and give them a sense of Tennessee and its capital city.
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Newark Int’l Builds New Terminal A
Newark Int’l Builds New Terminal A
“A journey of surprises”—that’s what the New Terminal A at Newark Liberty International Airport (EWR) is designed to be. The surprises run the gamut from more holdroom seating, new concessions and upgraded restrooms to dazzling artwork and digital displays.
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Kansas City Int’l Maintains Convenience While Delivering Major Upgrades
Kansas City Int’l Maintains Convenience While Delivering Major Upgrades
After dozens of public listening sessions and nearly four years of construction, Kansas City International Airport (MCI) opened a new $1.5 billion terminal on Feb. 28 to rave reviews. Although convenient, the terminals were lacking in modern comforts and a logical passenger flow.
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Inductive Charging for Electric Shuttles
Inductive Charging for Electric Shuttles
With economy parking located about two miles from its main campus, Kansas City International Airport (MCI) has always tried to have leading-edge buses to shuttle passengers to and from the terminal.
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Volunteer Ambassadors Provide Key Customer Support in New Terminal
Volunteer Ambassadors Provide Key Customer Support in New Terminal
New and experienced travelers alike ask for information and recommendations from the Airport Ambassadors at Kansas City International Airport (MCI). The volunteer helpers are easily identifiable by their uniforms embroidered with the Kansas City Aviation Department logo.
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A Terminal for All
A Terminal for All
While vacations and other trips may be enjoyable, air travel itself can sometimes be stressful and difficult—especially for passengers with reduced mobility, visual impairment, hearing loss, etc.
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New 7-Level Garage Increases Parking Capacity and Convenience for Customers
New 7-Level Garage Increases Parking Capacity and Convenience for Customers
When Kansas City International Airport (MCI) debuted its new terminal in February, it also opened a new 6,200-space parking garage to go with it. The pre-cast concrete structure was built to accommodate growing demand for on-site parking and provide customers with ready access to the terminal.
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New Hangar & Workforce Investments at Dayton Int’l
New Hangar & Workforce Investments at Dayton Int’l
At Dayton International Airport (DAY) in Ohio, Sierra Nevada Corporation recently opened a large facility that will be home base for about 140 employees. That 90,000-square-foot hangar and 7,940-square-foot office complex is just the beginning.
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Syracuse Int’l Establishes In-House Police Department
Syracuse Int’l Establishes In-House Police Department
Shortly after midnight on the first Monday in March, police officers on the newly formed SRAA Police Department began patrolling the Upstate New York airport grounds for the first time.
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Seattle-Tacoma Int’l Invests in Data Management Upgrade
Seattle-Tacoma Int’l Invests in Data Management Upgrade
When Seattle-Tacoma International Airport (SEA) implemented operations management software a few short years ago, Safety Management Systems Specialist Adam Varo saw tremendous opportunities for broader applications.
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Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
Before recent upgrades, parking at Regina International (YQR) was like parking at many airports. The system worked well most of the time. But when there were problems, customers had to wait for help, sometimes up to half an hour.
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Quad Cities Airport Eliminates Airfield Bullseye
Quad Cities Airport Eliminates Airfield Bullseye
When it comes to airfield safety, lengthening runways is often the answer. At Quad Cities International Airport (MLI) in Moline, IL, the opposite was true. The Midwestern airport recently resolved a long-standing safety issue by shortening its general aviation runway.
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Pilots Flock to Arcadia Municipal for Taco Tuesday
Pilots Flock to Arcadia Municipal for Taco Tuesday
As airport director, Shelley Peacock has transformed Arcadia Municipal Airport (X06) from a quiet place to land into a hot destination for general aviation pilots throughout the state and beyond.
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New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties
New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties
In his eighth year as executive director of the Indianapolis Airport Authority, Mario Rodriguez is working to turn that frustrating theme on its ear by championing a new concessions option at Indianapolis International Airport (IND) that features some of the best products Indiana has to offer.
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Spokane Int’l Builds Rail-Truck Facility on Surplus Land
Spokane Int’l Builds Rail-Truck Facility on Surplus Land
Seattle is well known as the headquarters for Amazon, Starbucks and Alaska Airlines. But it’s Spokane, the second-largest city in Washington, that serves as the commercial, industrial and transportation hub for an approximately 80,000 square mile area over three U.S.
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Millinocket Municipal Slashes Snow Removal Time

Millinocket Municipal Slashes Snow Removal Time
Winter weather in central Maine has changed significantly over the last few decades, prompting Millinocket Municipal Airport (MLT) to update its snow removal equipment to meet the new airfield maintenance challenges.

Are You Meeting Part 139 Requirements for Airfield Lighting?

Are You Meeting Part 139 Requirements for Airfield Lighting?
Airport operators generally have the misconception that if the lights are on, all is well. Tests, however, show that nothing could be further from the truth. The human eye is simply unable to detect reductions in the photometric performance of working fixtures, and this can potentially have serious safety implications.

Kona Int’l Invests in Future with New Federal Inspection Services Facility and Terminal Upgrades

Kona Int’l Invests in Future with New Federal Inspection Services Facility and Terminal Upgrades
The state of Hawaii has a second permanent international entry point with the $58.7 million Federal Inspection Station completed at Ellison Onizuka Kona International Airport (KOA) last fall. The new facility replaces a temporary facility that federal officials said needed to be replaced if the airport wanted to accommodate a steady stream of scheduled international traffic.

Denver Int’l Nearing End of $2.3 Billion Gate Expansion Program

Denver Int’l Nearing End of $2.3 Billion Gate Expansion Program
Denver International Airport (DEN) is moving full speed ahead with Vision 100, its strategic plan to serve 100 million annual passengers within the next 10 years. Phase 1 of the $2.3 billion gate expansion portion is currently underway in four concourses. In total, the expansion will add 39 new gates and increase the airport’s overall capacity by 30%.

Modular Construction Saves Time, Money During Gate Replacement at Dallas Fort Worth Int’l

Modular Construction Saves Time, Money During Gate Replacement at Dallas Fort Worth Int’l
Dallas Fort Worth International Airport (DFW) is reimagining what is possible for terminal construction with four rebuilt gates that opened in June. Known as the “High C Gates,” C35 to 39 were constructed landside, transported across the tarmac and placed precisely on new columns in Terminal C, where crews completed the inside finishes.

Minneapolis-St Paul Int’l Expands and Transforms Concourse

Minneapolis-St Paul Int’l Expands and Transforms Concourse
Concourse G at Minneapolis−St. Paul International Airport (MSP) is bigger and better, thanks to a comprehensive expansion and modernization project that is nearly complete. The Metropolitan Airports Commission (MAC), which owns and operates MSP and its relievers, invested $84 million to add a 50,000-square-foot expansion and modernize passenger amenities. Delta Air Lines, its project partner and sole carrier in the concourse, installed updated interior elements such as seating and service counters.

New Rental Car Center at Columbus Int’l Improves Experience for Passengers, Rental Companies

New Rental Car Center at Columbus Int’l Improves Experience for Passengers, Rental Companies
In one fell swoop, John Glenn Columbus International Airport (CMH) in Ohio made it easier for travelers to pick up/return rental cars, improved efficiency for rental companies and gained 1,700 parking spaces. How did it achieve this operational trifecta? By building a new $134 million rental car center that was funded by customer facility charges instituted back in 2007.

Central Wisconsin Airport Takes First Step in Decoupling Runways

Central Wisconsin Airport Takes First Step in Decoupling Runways
The $14 million runway reconstruction that Central Wisconsin Airport (CWA) completed last fall not only rebuilt its 53-year-old runway. The project also sets the stage for another airfield project that will improve safety and help ensure future viability of the airport. Runway 17-35 dates back to 1974, five years after CWA was originally constructed and opened.

Final Stage of Train System Project at Phoenix Sky Harbor Connects to Rental Car Center

Final Stage of Train System Project at Phoenix Sky Harbor Connects to Rental Car Center
Sometimes a successful project is as much about what is lost as what is gained. That’s the case for the PHX Sky Train® Stage 2 Extension at Phoenix Sky Harbor International Airport (PHX), which will open later this year. If the first two stages of the PHX Sky Train® project are any indication, there will be one big gain: a notable rise in customer satisfaction.

Punta Gorda Airport Expands General Aviation Facilities

Punta Gorda Airport Expands General Aviation Facilities
A major expansion project catering to the needs of general aviation traffic is well underway at Punta Gorda Airport (PGD) in southwestern Florida. By relocating existing general aviation and FBO activities away from the main terminal area, the airport also will relieve congestion and create more room for commercial airliners.

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New Rental Car Center at Columbus Int’l Improves Experience for Passengers, Rental Companies

New Rental Car Center at Columbus Int’l Improves Experience for Passengers, Rental Companies
In one fell swoop, John Glenn Columbus International Airport (CMH) in Ohio made it easier for travelers to pick up/return rental cars, improved efficiency for rental companies and gained 1,700 parking spaces. How did it achieve this operational trifecta? By building a new $134 million rental car center that was funded by customer facility charges instituted back in 2007.

Central Wisconsin Airport Takes First Step in Decoupling Runways

Central Wisconsin Airport Takes First Step in Decoupling Runways
The $14 million runway reconstruction that Central Wisconsin Airport (CWA) completed last fall not only rebuilt its 53-year-old runway. The project also sets the stage for another airfield project that will improve safety and help ensure future viability of the airport. Runway 17-35 dates back to 1974, five years after CWA was originally constructed and opened.

Final Stage of Train System Project at Phoenix Sky Harbor Connects to Rental Car Center

Final Stage of Train System Project at Phoenix Sky Harbor Connects to Rental Car Center
Sometimes a successful project is as much about what is lost as what is gained. That’s the case for the PHX Sky Train® Stage 2 Extension at Phoenix Sky Harbor International Airport (PHX), which will open later this year. If the first two stages of the PHX Sky Train® project are any indication, there will be one big gain: a notable rise in customer satisfaction.

Punta Gorda Airport Expands General Aviation Facilities

Punta Gorda Airport Expands General Aviation Facilities
A major expansion project catering to the needs of general aviation traffic is well underway at Punta Gorda Airport (PGD) in southwestern Florida. By relocating existing general aviation and FBO activities away from the main terminal area, the airport also will relieve congestion and create more room for commercial airliners.

Stennis Int’l Adds Hangar Space to Help Boost Local Economy

Stennis Int’l Adds Hangar Space to Help Boost Local Economy
There’s nothing ordinary about the traffic at Stennis International Airport (HSA) in southwestern Mississippi, so it stands to reason that many of its facilities are unconventional as well. Located near several U.S. military installations, the airport’s sole 8,498-foot runway is frequently used for pilot and equipment testing. Usually twice a week, HSA shuts off the airfield lighting so pilots from Keesler Air Force Base, the U.S. Marine Corps and U.S. Coast Guard can practice flying C-130J transport aircraft with night vision goggles.

Felts Field, Centennial Airport Share Their Master Planning Strategies

Felts Field, Centennial Airport Share Their Master Planning Strategies
Just like their commercial counterparts, general aviation airports need to participate in the FAA master planning process to keep federal funds flowing. Denver’s Centennial Airport and Spokane’s Felts Field recently took two very different routes to get to the same place: a 20-year plan for capital improvements.

Colorado Springs Airport Rehabs Key Runway in 90 Days

Colorado Springs Airport Rehabs Key Runway in 90 Days
Teamwork set the tone for the award-winning rehabilitation of Runway 17R-35L at Colorado Springs Airport completed last summer. And everyone on the team faced a formidable job: milling and overlaying the entire 11,022-foot asphalt surface in just 90 days to avoid working during Colorado’s unpredictable fall and winter weather while minimizing impacts to users.

Toronto Pearson Int’l Developing Uber Eats Option for In-Airport Pickups

Toronto Pearson Int’l Developing Uber Eats Option for In-Airport Pickups
As the Greater Toronto Airports Authority stared down the barrel of COVID-19 back in 2020, it realized the pressing need to offer contactless concessions at Toronto Pearson International Airport (YYZ).

Into the Woods - Hartsfield-Jackson Atlanta International Airport (ATL)

Into the Woods - Hartsfield-Jackson Atlanta International Airport (ATL)
It’s easy to forget you’re in a tunnel when passing between terminals A and B at Hartsfield-Jackson Atlanta International Airport.

Orlando Int’l Prepares to Wow Customers With New C Terminal

Orlando Int’l Prepares to Wow Customers With New Terminal C
From gate to curb and back again, guests traveling through the new $2.75 billion terminal at Orlando International Airport (MCO) will be fully immersed in The Orlando Experience® —complete with jaw-dropping multimedia displays, full-size palm trees and a baggage system with 100% tracking. (Yes, the airport is so serious about delivering The Orlando Experience®, it actually trademarked the phrase.)

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The Bright Stuff - St. Pete-Clearwater International Airport (PIE)
The Bright Stuff - St. Pete-Clearwater International Airport (PIE)
St. Pete-Clearwater International Airport (PIE) recently added a major splash of color to its terminal with a pair of...
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