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Detroit Metro Installs New Recycling Bins to Boost Use
Travelers have their minds on many things, but separating their trash and recyclables is not always among them. To get more customers participating in its recycling program, Detroit Metropolitan Wayne County Airport (DTW) is trying to make the process almost automatic.
Runway Rebuild at St. George Regional Requires Airport Closure & Massive Excavation
The newly rebuilt runway at St. George Regional Airport (SGU) doesn’t look at all unusual. But its routine appearance belies what’s hidden below: a clever feat of engineering and earthwork designed to stop the pavement heaving that doomed the original runway.
Elmira Corning Regional Expands Terminal, Adds Calming Courtyards
Approaching the TSA checkpoint at the recently renovated Elmira Corning Regional Airport (ELM) is now like a walk in the woods. Travelers pass through a gently curving corridor with floor-to-ceiling glass walls that showcase courtyards filled with greenery.
Miami Int’l Manages Increasing Bag Volume with New High-Tech Screening System
With unprecedented growth of 1 million annual passengers, Miami International Airport (MIA) hit a record 45 million passengers in 2018. Moreover, 2019 appears to be on the same track.
Bozeman Yellowstone Int’l Builds Rental Car Garage to Meet Growing Tourist Demand
Winter is a busy time at Bozeman Yellowstone International (BZN). Parka-clad passengers from around the world fly into the southwestern Montana airport with snowboards, skis and other outdoor gear to enjoy the rugged Rocky Mountain region.
Fort Lauderdale Int’l Makes the Most of 120-day Runway Closure
Last summer was all about opportunity for Fort Lauderdale-Hollywood International Airport (FLL) in Florida. Its primary runway, 10L-28R, needed to close for 120 days while crews performed a complete rehabilitation; so management took the opportunity to improve several other airfield assets as well.
An Inside Look at How Colorado Supports it’s Airports
Successful airports tend to operate at peak efficiency when they partner well with the state agency that supports them. This is especially true in Colorado, where the Colorado Department of Transportation (CDOT) Division of Aeronautics offers several programs to help member airports prosper.
Charlotte Douglas Int’l Improves Wayfinding to Enhance the Travel Experience
Frequent flyers take great pride in their ability to overcome travel hurdles. They have finely honed strategies for moving efficiently through security, managing tight connections and scrambling to book other flights when theirs are delayed or canceled. It’s almost a science.
Austin-Bergstrom Int’l Adds 9 Gates & More Local Vibes
In a construction trailer at Austin-Bergstrom International Airport (AUS), Gensler Senior Associate Vineta Clegg’s desk area is strewn with birthday decorations. Across the office, the desk of a colleague is also festooned, even months after the event. Snacks and photos of children abound.
Common-Use Lounge at Pittsburgh Int’l Expands to Keep Pace With Passenger Needs
An updated common-use lounge at Pittsburgh International Airport (PIT) is now even better equipped to offer first-class treatment to more passengers. In June, The Club at Pittsburgh International doubled in size and gained 60% more seating capacity.
Louisville Regional Airport Authority Survives Cyberattack Unscathed
Last spring, David Prince was enjoying a Sunday afternoon barbecue with his family when he received a troubling phone call from work. Employees at Louisville Regional Airport Authority were suddenly unable to open shared files.
San Jose Int’l Adds Temporary Gates to Meet Unprecedented
In 2010, Norman Y. Mineta San Jose International Airport (SJC) opened its brand-new Terminal B. Silicon Valley had survived the dot-com crash, and the greater Bay Area was just starting to come out of the 2008 Great Recession.
Phoenix Sky Harbor Saves Water & Money by Switching to Native Landscaping
Over the last two years, Phoenix Sky Harbor International Airport (PHX) has transformed its lush green landscape into an eye-catching desert environment that requires less water and reflects the region’s natural beauty.
Reagan National Prepares New Concessions Program for New Concourse
With structural steel still being erected for the $1 billion terminal expansion/renovation at Reagan National Airport (DCA), a new concessions lineup is already in the works. Ten concessionaires are being selected this fall for the new facility that is scheduled to open in 2021.

Leveraging Technology for Asset Management

With about 2 million square feet of interior space, nine separate buildings and 3,000+ pieces of equipment under its purview, the facilities maintenance department at Spokane International Airport in Washington (GEG) has a lot of ground to cover. Its wide variety of duties - from preventive maintenance on the HVAC system and snow removal to unclogging restroom toilets and changing baggage belts - used to be managed on a rudimentary whiteboard. Assignments were listed and then crossed off or erased.

Air Force Academy Ditches Grass for Synthetic Turf

When the United States Air Force Academy in Colorado Springs, CO, (KAFF) invested $5.4 million in 19 new gliders last year, officials knew that its sailplane landing area would no longer suffice. Dried clumps of native grasses made for an extremely rough landing surface that was overstressing and fatiguing the aircraft.

Orlando Int'l Enhances Service with New Remote Baggage Screening Facility

With one of the busiest checked baggage systems in the country, baggage handling is a critical component to overall operations at Orlando International Airport (MCO). During Florida's peak tourism season, outbound volume ratchets up to 54,000 pieces per day, with influential customers including Walt Disney World, Carnival Cruise Lines, Orange County Convention Center and Rosen Shingle Creek Resort contributing to the volume.

Halifax Stanfield Considers Airport Service Survey an Important Tool

With 28 customer satisfaction awards to its credit since the Airport Service Quality survey began in 2002, Halifax Stanfield International Airport (YHZ) in Nova Scotia has a keen sense of the assessment tool's value in improving visitor satisfaction.

Sea-Tac's New Rental Car Facility is Fast Off the Line

Just 10 weeks after its mid-May premiere, the new Consolidated Rental Car Facility at Seattle-Tacoma International Airport (SEA) served its one millionth customer. During peak periods, more than 1,500 passengers shuttle between the new five-story facility and SEA's terminal per hour. On its busiest day, the facility served 18,000 customers.

Houston Airport System Tackles Parking Problems

Parking is a perplexing challenge for many airports. Harried travelers running late get irritated driving up and down rows looking for available spaces. Exhausted travelers who can't remember where they parked wander lots looking for their vehicles.

Airports Shouldn't Need a 'User Manual'

As an architect and frequent user of airports, I'm a strong advocate of intuitive wayfinding. Even those of us who fly every week have experienced disorientation and confusion when traveling through some terminals. Having to rely on signs is often as frustrating as having to refer to a user manual to operate a computer. Airports shouldn't need a "user manual" in the form of signage.

LAX Beefs Up Security with Upgraded CCTV, Access Control & Badging Systems

Between capital improvements and operating expenses, Los Angeles International Airport (LAX) has invested more than $1.6 billion in safety and security since 9/11.

Toronto Airports Authority & American Express Forge Multi-Faceted

Toronto Pearson International Airport (YYZ) pioneered new marketing territory this summer, when a multi-year, multi-faceted advertising and sponsorship agreement took effect between American Express and the Greater Toronto Airports Authority (GTAA).

McCarran Completes Tech-Rich Expansion

At $2.4 billion, the Terminal 3 expansion at Las Vegas McCarran International (LAS) is the airport's biggest project ever and the largest public works project in Nevada's history. In addition to a new 1.9-million-square-foot terminal, the on-time, under-budget project included other key infrastructure: an eight-level parking garage; a central utility plant; an underground transit system; stacked roadways; and ramp improvements.

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FREE Webinars

RFID technology for tracking baggage

RFID Baggage Solutions: Let's Talk About the Facts and the Best Way Forward

RECORDED: Wednesday, October 16th, 2019 at 10:00 am EDT

Use of RFID technology for tracking baggage has evolved steadily during the past four years, deployed system-wide by a major legacy US airline, adoption at more airports, and a resounding vote of confidence at the recent IATA AGM in June, 2019. RFID was selected as the ideal technology by the IATA membership for future bag tags because it has been demonstrated to improve read rates which lead to large reductions in baggage mishandling, thereby removing lost baggage and its associated costs.

This seminar sets the record straight regarding RFID bag tags. What's true, what's not true, what are the best ways to deploy the technology, and what components are necessary. These are the issues which deserve additional clarity, and the webinar panel will address the assumptions that have been in place for years, and leave the attendee with the facts.

Mark Summers from Avery Dennison and Tom Gebler from SICK, Inc. will tackle these questions and others in: RFID Baggage Solutions: Let's Talk About the Facts and the Best Way Forward.

View an archived version of this session in its entirety:

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RFID Baggage Solutions: Let's Talk About the Facts and the Best Way Forward - (MP4 video)

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RFID Baggage Solutions: Let's Talk About the Facts and the Best Way Forward - (MP3 audio)

Louisville Regional Airport Authority Survives Cyberattack Unscathed

Louisville Regional Airport Authority Survives Cyberattack Unscathed
Last spring, David Prince was enjoying a Sunday afternoon barbecue with his family when he received a troubling phone call from work. Employees at Louisville Regional Airport Authority were suddenly unable to open shared files.

San Jose Int’l Adds Temporary Gates to Meet Unprecedented Traffic Demand

San Jose Int’l Adds Temporary Gates to Meet Unprecedented
In 2010, Norman Y. Mineta San Jose International Airport (SJC) opened its brand-new Terminal B. Silicon Valley had survived the dot-com crash, and the greater Bay Area was just starting to come out of the 2008 Great Recession. Established giants like Google and Apple were rebooting, and new high-tech companies were growing like wildflowers. In short, the local business community was thriving and ready for SJC to expand.

Phoenix Sky Harbor Saves Water & Money by Switching to Native Landscaping

Phoenix Sky Harbor Saves Water & Money by Switching to Native Landscaping
Over the last two years, Phoenix Sky Harbor International Airport (PHX) has transformed its lush green landscape into an eye-catching desert environment that requires less water and reflects the region’s natural beauty. The move from grass and deciduous shrubs to rocks and native flora is expected to reduce the Arizona airport’s annual water usage by 5.375 million gallons and save about $425,000 per year.

Reagan National Prepares New Concessions Program for New Concourse

Reagan National Prepares New Concessions Program for New Concourse
With structural steel still being erected for the $1 billion terminal expansion/renovation at Reagan National Airport (DCA), a new concessions lineup is already in the works. Ten concessionaires are being selected this fall for the new facility that is scheduled to open in 2021.

Vancouver Int’l Coordinates Communication System With 9-1-1 Service

Vancouver Int’l Coordinates Communication System With 9-1-1 Service
Vili Antic, technical analyst at Vancouver International (YVR), sleeps well at night knowing that a cutting-edge public safety and communications system is in place at the British Columbia airport. The system helps coordinate emergency response from ambulance service, firefighters and police officers, and it receives ongoing updates to add coverage and capacity.

Portland Int’l Reduces Food Court Waste With Reusable Dishes

Portland Int’l Reduces Food Court Waste With Reusable Dishes
The Green Plate Program, introduced just a few months ago at Portland International (PDX) in Oregon, gives customers at its main pre-security food court the choice of having their food prepared “for here” or “to go.” Meals ordered “for here” are presented on melamine dishes, with drinking glasses and metal silverware that are washed and used again. Customers who want their orders “to go” receive them in disposable paper and plastic containers, with plastic silverware.

Sea-Tac Int’l & Alaska Airlines Partner to Expand & Modernize North Satellite

Sea-Tac Int’l & Alaska Airlines Partner to Expand & Modernize North Satellite
When Seattle-Tacoma International Airport (SEA) built its terminal and two satellites in the late 1960s and early ’70s, officials hailed the new facility as the “Jet Port of the Future.” But that was decades ago. In 2013, SEA launched the North Satellite Modernization program to update its outdated, nearly 50-year-old concourse and address seismic issues that emerged after an earthquake in 2001.

Punta Gorda Airport Takes Holistic Approach to Development

Punta Gorda Airport Takes Holistic Approach to Development
Commercial growth, safe aircraft operations and environmental sensitivity go hand-in-hand at Punta Gorda Airport (PGD) on Florida’s Gulf Coast. Toward that end, the airport’s 2018 master plan update dovetails with its wildlife hazard management program. A big part of the equation is environmental stewardship and managing wildlife hazards to enhance airfield safety.

Columbus Int’l Installs System to Tighten Accountability & Efficiency of Ground Transportation Providers

Columbus Int’l Installs System to Tighten Accountability & Efficiency of Ground Transportation Providers
A new $1 million ground transportation management system is dramatically reducing paperwork and helping John Glenn Columbus International Airport (CMH) more accurately account for fees paid by ride-share services and commercial operators that pick up and drop off passengers at the terminal. At the same time, the Ohio airport is enjoying more efficient and orderly taxi dispatching from the holding lot, which minimizes wait times for airport guests.

Fort Lauderdale-Hollywood Int’l Delivers Emergency Response Training to Entire Workforce

Fort Lauderdale-Hollywood Int’l Delivers Emergency Response Training to Entire Workforce
One year after a man went on a shooting rampage near the baggage claim area at Fort Lauderdale-Hollywood International Airport (FLL), the Broward County Commission passed an ordinance requiring all aviation employees to receive emergency response training. Before the 2018 resolution, airport workers received security training, but many tenant employees did not.

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