Current Issue...

Ford Int’l Takes Action to Manage Potential Environmental Impacts of Firefighting Foam
In 2016, dozens of U.S. communities were hit with alarming news: Harmful chemicals from a large family of man-made compounds known as PFAS (short for per- and poly-fluoroalkyl substances) had been found in their drinking water.
El Paso Int’l Creates Airport Neighborhood With Paved Walkways, Lighting & Landscaping
Walkability is a buzzword usually associated with city planning; and curb appeal is typically an issue for real estate agents. Both, however, are now key features at El Paso International (ELP).
O’Hare Combines Public Parking, Shuttles, Mass Transit & Rental Car Operations Into One Facility
Chicago O’Hare International Airport (ORD) is phasing in a new approach to managing ground transportation. Its new Multi Modal Facility brings together rental car operations, public parking, airport shuttles and bus stops—all in the same 2.6-million-square-foot complex.
Scottsdale Airport Opens New Aviation Business Center
Last November, Scottsdale Airport (SDL) inaugurated its Aviation Business Center, the centerpiece of a $27 million redevelopment project that also includes a veterans memorial and two new hangars. The 23,800-square-foot building replaces SDL’s outdated, underutilized terminal built in 1968.
Salt Lake City Int’l Tests Designs & Components for Redevelopment Program
Salt Lake City International (SLC) is using several full-scale mockups to ensure that even minute details of key components for its $3.6 billion redevelopment program yield the best results possible.
Measles Outbreak Underscores Importance of Communicable Disease Response Plans
As confirmed reports of measles continue to emerge in pockets throughout the United States, airport operators throughout the country face the prospect of receiving contagious passengers and visitors.
Airports, Car Rental Agencies Join Forces to Recruit Disadvantaged Suppliers
Lynn A. Boccio, vice president of Strategic Business & Diversity Relations for Avis Budget Group, distinctly remembers picking up a call from a then-unknown airport colleague just before the 2016 Airport Minority Advisory Council (AMAC) Conference.
Page Field Upgrades Runways & Taxiways, Adds Energy-Efficient Airfield Lighting
There’s never a good time to close runways and taxiways for rehab work. But thanks to an intense coordination effort, Page Field (FMY) in Fort Myers, FL, completed a nearly $30 million airfield project last year with minimal disruptions to flight operations.
Dallas Fort Worth Int’l Rehabs Primary Arrivals Runway With Asphalt Overlay
After nearly 35 years of service and approximately 650,000 arrivals and departures, the primary arrivals runway at Dallas Fort Worth International Airport (DFW) was due for a significant facelift.
New Orleans Int’l Continues Improvements With Fuel System Upgrades
While a striking new 972,000-square-foot terminal typically gets the glory when it comes to recent projects at Louis Armstrong New Orleans International (MSY), there’s more going on than the $1.029 billion capital improvement program.
San Francisco Int’l Uses Progressive Design-Build Method for Recent Garage Project
San Francisco International Airport (SFO) is in the middle of a $7.3 billion modernization program.
Rochester Int’l Modernizes Terminal, Builds First Hybrid Federal Inspection Station
In addition to serving local travelers, Rochester International Airport (RST) caters to thousands of passengers who fly to southern Minnesota each year for care or work at the world-renowned Mayo Clinic. In fact, the two organizations, located just 15 minutes apart, are inextricably linked.
Greater Rochester Int’l  Designs Terminal Specifically for the Community It Serves
It’s not marketing hyperbole when Monroe County Executive Cheryl Dinolfo describes the newly renovated terminal at Greater Rochester International Airport (ROC) as a “next-generation travel hub.” She has plenty of concrete examples to back up the claim.

Great Expectations

The American Dream is predicated on doing more, better, faster. Each generation expects more. As parents, we set our children up to accomplish more than we did. It's ingrained in our culture.

Atlanta Int'l Premieres $1.4 Billion International Terminal

Expectations are high for the new international terminal that opened at Hartsfield-Jackson Atlanta International Airport (ATL) on May 16.

Automating Part 139 Processes is a Valuable Precursor to Safety Management Systems

The future requirement for Safety Management Systems (SMS) has become one of the top industry issues of current times. We hear about at airport conferences, in industry newsletters, on conference calls and at FAA meetings. However, there is a fundamental issue that has not been getting as much attention but is equally important...

John C. Tune Airport Adds Hangars

Located just five miles from downtown Nashville, TN, John C. Tune Airport (JWN) is home to 170 based aircraft and a flight school. With 72,000 operations last year, it's also the smaller sibling of Nashville International Airport (BNA), as both facilities are owned and operated by the Metropolitan Nashville Airport Authority (MNAA).

Minneapolis/St. Paul Int'l Leverages Master Planning Process

Collaboration and ongoing updates go a long way in supporting the master planning process at Minneapolis/St. Paul International Airport (MSP). According to Dennis Probst, executive director of planning and environment, the approach has been honed over the years into one that involves all stakeholders and positions the airport for measured growth.

O'Hare Savors Concessions App & Delivery Service

An Android or iPhone can be a traveler's best friend, but it acts more like a do-it-all personal assistant when it allows users to skip airport restaurant lines and have their food delivered to the gate.

Fairchild Air Force Base Reconstructs Sole Runway

When the sole runway at Fairchild Air Force Base exhibited signs of excessive deterioration, civil engineers recommended shutting down the landing surface for complete reconstruction. The decision was pivotal, as Fairchild's airfield (SKA) is home to the 141st Washington Air National Guard Refueling Wing and the 92nd Air Refueling Wing (part of the Air Mobility Command) - groups that provide core aerial refueling activities for the U.S. Air Force. In essence, they maintain an air bridge across the nation and world to support U.S. and allied forces.

Dayton Int'l Builds Three-Level Garage

A parking garage may not be the most fascinating airport project, but it certainly affects passengers' overall experience - especially in Ohio, where the weather is often unpredictable. Dayton International Airport (DAY) is consequently leveraging its $25.7 million parking structure as a competitive edge against three other airports within a 90-minute drive.

South Bend Airport Completes Expansion & Changes Leadership

Before John Schalliol retired as executive director of South Bend Airport (SBN) in Indiana, he oversaw the culmination of a $15.8 million concourse project that added five new gates, 45,000 square feet of terminal space and numerous passenger conveniences. The final phase, which consolidated passenger screening and added advanced imaging technology, debuted in February, just prior to his retirement celebration.

Watertown Municipal Embraces Tenant Management

Although some in the industry may liken tenants managing their airports to inmates running their asylums, the arrangement makes perfect sense to others. Often, it's the owner of the local fixed-based operation (FBO) who assumes the lead role; and it usually occurs at small, general aviation fields.

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San Francisco Int’l Uses Progressive Design-Build Method for Recent Garage Project

San Francisco Int’l Uses Progressive Design-Build Method for Recent Garage Project
San Francisco International Airport (SFO) is in the middle of a $7.3 billion modernization program. Main components of the initiative include reconstruction and expansion of Terminal 1 and the new 27-gate Boarding Area B; additional gates in Terminal 3; a new hotel; expansion of the AirTrain system; and a second long-term parking garage.

Rochester Int’l Modernizes Terminal, Builds First Hybrid Federal Inspection Station

Rochester Int’l Modernizes Terminal, Builds First Hybrid Federal Inspection Station
In addition to serving local travelers, Rochester International Airport (RST) caters to thousands of passengers who fly to southern Minnesota each year for care or work at the world-renowned Mayo Clinic. In fact, the two organizations, located just 15 minutes apart, are inextricably linked.

Greater Rochester Int’l Designs Terminal Specifically for the Community It Serves

Greater Rochester Int’l  Designs Terminal Specifically for the Community It Serves
It’s not marketing hyperbole when Monroe County Executive Cheryl Dinolfo describes the newly renovated terminal at Greater Rochester International Airport (ROC) as a “next-generation travel hub.” She has plenty of concrete examples to back up the claim. The airport, which serves as a gateway to New York’s Finger Lakes Region, is taking passenger services and building automation to the next level with features such as facility systems that link lights and temperature controls to flight activity; cutting-edge technologies that assist travelers with hearing loss; and real-time video of holdrooms to decrease “gate hugging.”

Retro-Style TWA Hotel Debuts at JFK Int’l

Retro-Style TWA Hotel Debuts at JFK Int’l
The first on-site hotel at John F. Kennedy International Airport (JFK) is a nostalgic 1960s flashback thanks to the recent transformation of architect Eero Saarinen’s iconic TWA Flight Center into the new TWA Hotel. Scheduled to open in mid-May, the facility is a tribute to the golden age of jet travel, complete with swanky red carpeting, elegant white staircases and a sunken cocktail lounge that serves martinis, Old Fashioneds and other vintage favorites.

Norfolk Int’l Completes Nail-Biter Runway Rehab

Norfolk Int’l Completes Nail-Biter Runway Rehab
The first phase of a multi-part runway rehabilitation project was completed at Norfolk International Airport (ORF) last fall. The $15 million project was closely monitored by many, including commercial and cargo airlines that depend on the Virginia airport every day. vIn early August 2018, it closed Runway 5-23, and 178 workers and 76 pieces of equipment got to work.

Move Over Mardi Gras, New Orleans Int’l is Opening a New Terminal

Move Over Mardi Gras, New Orleans Int’l is Opening a New Terminal
Not that New Orleans needs a reason to party, but the opening of the new terminal at Louis Armstrong New Orleans International (MSY) will surely merit some hearty celebrations. After nearly four years of construction and four delays of the opening date, the new 35-gate facility is scheduled to open this fall. But before the music plays and confetti flies, the airport has to make the move to its new home on the north side of the airfield.

Appleton Int’l Renovates Terminal, Partners With Local Hospital

Appleton Int’l Renovates Terminal, Partners With Local Hospital
With annual passenger growth of 7% to 25% over the last four years, Appleton International Airport (ATW) knew it was time to renovate its sole terminal. Last year, ATW became the third-busiest airport in Wisconsin and Bloomberg News ranked it as the fourth-fastest growing airport in the country; but it was still operating out of a facility originally built in the 1960s.

FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

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