Industry Insider columns

Social Sustainability: Beyond Community Engagement

November-December
2017
Although the industry has made major headway supporting initiatives that foster environmental sustainability, there's one area that has yet to gain broad exposure.

Putting the Design-Build Delivery Method to Work for Airfield Pavement Projects

October
2017
The Design-Build project delivery approach merits further consideration by more airports. Uncertainty and unfamiliarity are best overcome by education, experience and for some, a leap of faith into the relative unknown.

The Impact of Ridesharing on Parking Revenue & How it Could Impact Infrastructure

September
2017
U.S. airports must embrace technology and evolve their parking journey with new commercial parking products to address the challenges they face.

Connectivity Options Make it Easier to Access the Airport & Community

July-August
2017
As a critical component of America's overall transportation network, air travel must be strong, safe and well connected to where we work, live and play. With airline travel expected to increase by more than 50% in the next 20 years, continuing to transform U.S. airports into efficient intermodal transportation centers is increasingly important. Planning must be accelerated and funding put in place to implement improved connectivity between airports and the communities they serve.

Fair & Transparent Processes Ensure a "Win-Win" for Airports, Fixed Base Operators & Travelers

May-June
2017
Our fast-paced economy makes us increasingly interconnected, and the number of business travelers relying on business aircraft continues to grow. This has led to gains for the both general and private aviation industries, which are increasing their role as major contributors to our economy. It has also heightened the focus for airports to choose the best flight support providers.

Will Public-Private Partnerships Propel the Next Big Wave of Airport Improvements?

March-April
2017
The United States may boast the world's top economy, but that's not evident when travelers arrive at our front door. Sadly, U.S. airports do not impress international travelers. In fact, not a single one made the top 25 in Skytrax's 2016 survey of the world's best airports.

Now is an Ideal Time to Support Inclusion

January-February
2017
More than 30 years ago, Congress recognized the importance of equity and inclusion in airport contracting by enacting legislation to facilitate participation by Disadvantaged Business Enterprises (DBEs). In 1987, it added a separate, similar program focused on Airport Concession Disadvantaged Business Enterprises (ACDBEs).

More Than Just Fundraising

November-December
2016
When Brian Ryks, former executive director at Gerald R. Ford International Airport, approached me about spearheading the Gateway Transformation Project Fundraising Campaign, I instantly knew we were pioneering a path that no other airport had ever taken.

Think About It

October
2016
It was early July 2014, when I received word that a commercial aircraft carrying more than 140 passengers experienced a close encounter with a UAS (unmanned aircraft system) on final approach to our airport. While I was already plugged in to the UAS issues that were growing around the country, this hit home and got my full attention.

TSA Screening Partnership Program is Good, But Certainly Not Perfect

September
2016
In March, suicide bombers attacked the departures hall at Brussels Airport, killing 16 people. In June, dozens were killed when Istanbul Ataturk Airport came under siege. Closer to home, Dallas Love Field suffered a single fatality this June, when city police shot a man who confronted them after throwing rocks at his ex-girlfriend's car as passengers streamed out of the baggage claim area.

The Importance of Disability Compliance

July-August
2016
Mamie Mallory is the FAA's assistant administrator for Civil Rights. As such, she is the principal advisor to the administrator on civil rights, equal employment opportunity, diversity and affirmative action. Q&A

A Call to Action on Runway Condition Reporting

May-June
2016
Later this year, airport operations will enter a brand new era. For the very first time, they will be implementing procedures designed by aircraft manufacturers, pilots, performance engineers, safety professionals and other airport operators.

Avoiding Winter Woes

March-April
2016
Few news reports grab my attention more than regulatory action within the industry. When I heard about airports being fined for activities related to winter operations, my first inclination was to find out what happened so my airport could avoid the same consequences. Then I began to worry whether our industry is somehow failing in this area.

3 Crucial Challenges for Airports, Aviation & the Economy

January-February
2016
As I end almost two decades at Seattle-Tacoma International Airport - including 11 years at the helm - I reflect on three challenges that will shape the future of airports, aviation and the economy. The first is evolutionary and the second is redefining the U.S. airport system. But the third demands a revolution and, in fact, may be an existential threat to aviation.

It Ain't Easy Seeing Green

November-December
2015
Green is the new black. And the trend sees design and construction industry project teams certifying the "greenness" of buildings through the Leadership in Energy and Environmental Design (LEED) program. But the rating for the environmental impact of horizontal infrastructure such as runways and aprons lags due to the lack of a comparably influential certification standard. That has changed.

Are You Complying with Updated Training Requirements for Specialized Airfield Maintenance Workers?

October
2015
The name Advisory Circular (AC) is a bit of a misnomer, as many are more mandatory than advisory in nature. The latest version of AC 150/5340-26(C), Maintenance of Airport Visual Aid Facilities, is a clear example of an FAA document that does more than advise.

Customers Rule - Even During Capital Improvement Programs

September
2015
The airport community universally agrees that customer service excellence is a critical component of an airport's success. We further concur that exceptional customer service can generate revenue not only from air travelers, but also from those sending off or greeting passengers.

Ascending to New Heights with Drinks on the Go

July-August
2015
Whether it's for business or leisure, people are visiting Nashville like never before. As Nashville experiences a time of unprecedented growth and opportunity, so does Nashville International Airport (BNA). BNA served more than 11 million passengers in 2014, setting a new record for the airport. This means more opportunities to provide the Nashville Airports Experience - our customer service mantra - to each and every traveler.

Air Service Development Strategies

May-June
2015
Air service development should be easy. In theory, all it takes is convincing an airline that it can make a profit serving your market; but that's really not enough. Given the limited amount of aircraft airlines have to deploy and the larger number of airports vying for service, you must also demonstrate that a carrier can make more money in your market than elsewhere. How this is done is very different from one airport to the next.

Read, Write & Win

March-April
2015
The evolution of technology has turned us into great electronic communicators. We are obsessed with sending emails, text messages, tweets, etc. Unfortunately, we no longer communicate very well or very accurately on paper. Often, our written messages are loaded with misspelled or missing words, poor sentence structure and punctuation problems.

Airport Robots Are Already a Reality

January-February
2015
When I asked Professor Kostas Daniilidis about the future of robotics at airports, he smiled and responded, "Well, what would you want?"...

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ACC: Rethinking Airport Resiliency in the Aftermath of COVID-19

Rethinking Airport Resiliency in the Aftermath of COVID-19

Amid the COVID-19 pandemic, airports and their stakeholders are managing disruption unlike any previously experienced in the modern world. With an unprecedented decrease in aircraft and passenger traffic, growing economic stress, and further uncertainty ahead, airports require resilient financial and operational planning to ride out COVID-19 and to plan for the post-pandemic future.

Survival for airports requires re-prioritizing previously identified plans, exploring new ways to operate and fund airport operations, and learning from past experiences to improve an airport’s ability to succeed in the future. This guidance provides direction for airport operators and consultants, including planners and emergency management staff, on how airports can enhance resilience to weather the COVID-19 pandemic and prepare for future disruptions ahead.

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