The airport market is red-hot, serving more passengers in 2016 than ever before. The Department of Transportation recently reported that U.S. airlines served a record 823 million passengers in 2016, up 3.1% from the 798 million served in 2015.
These days much of what you see in the press is negative. And part of the blame lies squarely on the shoulders of my brothers and sisters in the media. Some feel that it's easier to sell subscriptions and ads with outrageous or negative headlines, stories and images. I think that's just lazy.
One of my recent Google Alerts included a newspaper article about an aviation company that received a grant to help fund its new corporate office complex. Part of the project was going to include a "hanger." Yes, hanger with an "e" instead of an "a."
No, I'm not talking football. But there's something brewing at airports in the western part of Michigan that's worth cheering for.
It's no accident that newspapers don't let newsmakers write the news. There are issues of research, time, credibility, balance and ultimately publication readership. The same shouldbe said for credible industry and business-to-business publications
You're about to page through our largest edition ever. It's a hefty 88 pages, with 14 stories, a couple personal perspective columns and plenty of pertinent industry advertising-all bound for four trade shows: ACI-NA, Boyd Forecast Summit, NASAO and SWIFT. Whew, I get winded just thinking about it!
Like many people of our vintage, my wife is handling more and more of her aging mother's affairs. After her recent move into an assisted care facility, there was a lot of follow-up paperwork. Our experience changing my mother-in-law's address with one insurance carrier was particularly frustrating.
Harkening back to my early days in business school at UW-Whitewater, I'm reminded of freshman speech class. I like to talk, so giving speeches was no big deal. However, before we began writing, practicing and delivering speeches, much of our time centered on the topic of listening. That's right, listening.
We?ve been getting a lot of press releases lately reporting individual airports? annual passenger counts. And the news is good!
There are certain moments in life that stick with you forever. I vividly remember my first AAAE annual conference at the Dallas Loews (or whatever it was called back in 1993). The airport industry was new to me, and it was quite intimidating to watch industry veterans interact so easily.
Over the last few months or so, I've detected a change in attitude, and this sense was validated at the national conferences I attended in fall. What is it, you ask? That airports and other aviation sectors are now enjoying the best of times.
Recently, I read an article about the steps Pfizer has taken to shape its internal culture. It really caught my attention that the pharmaceutical giant explicitly uses the provocative phrase "no jerks" to convey how management expects employees to behave.
