Category - Terminals

Airline Consolidation & Dehubbing Trigger Rightsizing Projects

There is a lot of buzz about the “customer experience” these days. Sometimes referred to as simply “CX,” it has become the focal point of business plans and marketing strategies across a wide swath of industries. Everyone from chief executives to frontline foot soldiers is charged with making customer interactions exceptional, memorable and worth repeating.

Tri-Cities Airport Updates & Expands its Aging Terminal

Tri-Cities Airport Updates & Expands its Aging Terminal
After decades of making periodic small changes, Tri-Cities Airport (PSC) in southeast Washington state “ripped off the Band-Aid” and completed a $41.9 million renovation and expansion of its 1968 terminal. “We couldn’t just continue to do a little bit here and there,” says Airport Director Buck Taft, noting that no major improvements had been made since the 1980s. “We didn’t have enough gate space, concessions were in the wrong area because everything was obviously pre-9/11 design. Its useful life was over.”

Tucson Int’l Refines Goals & Updates Terminal

Tucson Int’l Refines Goals & Updates Terminal
Prior to the Great Recession in the early 2000s, officials at Tucson International (TUS) were making plans to expand their aging two-concourse terminal to accommodate growing traffic. But as the economy took its toll on the airline industry by way of consolidation, they realized that expansion was no longer necessary at the origination/destination airport.

Philadelphia Int’l Transforms Terminal B With New Approach to Holdrooms & Concessions

Philadelphia Int’l Transforms Terminal B With New Approach to Holdrooms & Concessions
Philadelphia isn’t only about the Liberty Bell and other key pieces of U.S. history. It’s also the site of a new and innovative approach to airport design and concessions. In October, Philadelphia International (PHL) cut the ribbon on a completely renovated Terminal B and formally marked the end of its $48 million stem-to-stern overhaul.

Clinton Nat’l Focuses on Passenger Comfort in Latest Round of Terminal Improvements

Bill & Hillary Clinton Airport–Little Rock, AR
Ronald Mathieu believes in three things regarding infrastructure projects: listening to customers, doing it right the first time and preparing for the future. As executive director of Bill and Hillary Clinton National (LIT), Mathieu stayed true to each of those core principals while overseeing $25 million of recent enhancements throughout the concourse of the Little Rock, AR, airport.

San Luis Obispo Regional Celebrates New Terminal

San Luis Obispo Regional Celebrates New Terminal
After nearly two decades of preparatory projects and two radically different terminal designs, San Luis Obispo County Regional Airport (SBP) will finally get to cut the ribbon on its new $39.5 million terminal this November. At 56,000 square feet, the terminal is nearly five times larger than the airport's old facility. Passenger amenities include the airport's first airside concessions, a larger holdroom, free WiFi throughout the terminal, and 17 self-service check-in kiosks.

Public-Private Partnership Delivers New Terminal at Iqaluit Int'l

Public-Private Partnership Delivers New Terminal at Iqaluit Int'l
Like other airports in Canada's northernmost territory, Iqaluit International Airport (YFB) on Nunavut's Baffin Island plays a vital role connecting the region to the rest of the world. The airport's new 9,800-square-meter terminal, which opened in August, will also keep far-flung residents connected to one another, as it includes a central gathering space that will be used for local meetings and civic events as well as arrivals and departures.

21 Airlines Relocate During Massive Terminal Swap at Los Angeles Int'l

Los Angeles International (LAX) recently experienced a monumental shift that had nothing to do with seismic activity or regional fault lines. It was a self-induced shift to relocate Delta Air Lines that ultimately affected more than two dozen carriers.

Dallas/Fort Worth Int'l Renovates Terminal A

Dallas/Fort Worth International (DFW) celebrated another milestone of its $2.7 billion Terminal Renewal & Improvement Program (TRIP) in January, with the completion of renovations in Terminal A. The $650 million Terminal A project kicked off in 2011 and, like the entire capital program, centered around improving the customer experience.

Austin-Bergstrom Int'l Relieves Growing Pains With Satellite Terminal for Non-Legacy Carriers

The city of Austin, TX, has been expanding rapidly for the past several years, with no discernable end in sight. Last year, its population grew by 2.9% (nearly 60,000 people) and forecasters predict that the city will reach the 3 million mark before 2030. As of this March, Austin was home to more than 2 million residents.

Manhattan Regional Cleaves Terminal to Rebuild & Expand

Manhattan Regional Airport (MHK), located in the picturesque and growing Flint Hills region of Kansas, cut the ribbon on its new terminal early this year. More than triple the size of the old facility, the new 42,000-square-foot building emerged from the footprint of the existing terminal in an unusual manner. The airport essentially cut its existing terminal in half, and then demolished, rebuilt and expanded each half during separate phases-while maintaining operations the entire time.

Boston Logan Renovates Int'l Terminal to Accommodate Wide-Body

For years, Boston Logan International Airport (BOS) faced a problem many airports would relish: too much passenger demand. Now, BOS can accommodate three of the world's largest passenger jets simultaneously, and plans are set to add more gates in a few years. The fix, a $168 million expansion and renovation to Terminal E, debuted in late January.

Greenville-Spartanburg Int'l Remains Operational Throughout 5-Year Ground-to-Ceiling Rehab

Greenville-Spartanburg International Airport (GSP) recently put the finishing touches on its $127 million Wingspan project, the largest capital improvement initiative ever undertaken at the South Carolina airport. In essence, GSP completely rebuilt its terminal from the ground up, expanding from 225,000 to 375,000 square feet.

Sky Harbor Unveils First Phase of $590 Million Terminal Makeover

Passengers traveling through Terminal 3 at Phoenix Sky Harbor International Airport (PHX) are getting through check-in faster, navigating the TSA screening process more easily and relishing new views of the desert and city-and more improvements are on the horizon.

Illinois County Cuts Ribbon on New Terminal & Renames Airport to Honor Veterans

After 10 years of planning and negotiating and building, Williamson County Airport Authority recently cut the ribbon on its new terminal. To honor local veterans, it changed the name of the entire facility from Williamson County Regional Airport to Veterans Airport of Southern Illinois (MWA) and named the terminal after a local World War II flying ace and former airport authority chair. Fittingly, MWA dedicated the new Captain Robert W. Duncan Airline Terminal on Veterans Day (2016).

Local Donations Help West Michigan Regional Build New Terminal

Local Donations Help West Michigan Regional Build New Terminal
Community support for West Michigan Regional (BIV) in Holland, MI, is highly visible to anyone arriving at the general aviation airport. Literally. Contributors who donated to the "Earn Your Wings" fundraising campaign will be formally recognized on a permanent display in BIV's new Airport Business Center, the primary showpiece of a $7 million improvement program that also added a parking lot and expanded the existing aircraft apron.

Northeast Florida Regional Demolishes Old Terminal & Erects New in 100 Days

While U.S. presidents like to talk about plans for their first 100 days in office, officials at Northeast Florida Regional Airport (SGJ) can proudly show what they accomplished in 100 days. SGJ closed its existing terminal, tore that structure down and constructed a new 14,000-square-foot facility-all while maintaining flights into and out of the airport.

Norfolk Int'l Spruces Up Terminal with $40 million Facelift

With the recent addition of a sweeping skylight in its main lobby, Norfolk International Airport (ORF) finally has the grand connection to nearby botanical gardens its original 1970s design intended. According to ORF officials, the 10,000-square-foot skylight and other elements of the airport's $34 million renovation program create a terminal that is modern and aesthetically stunning, and also more efficient and better equipped to meet current and future passenger needs. A $6 million project updated ORF's general aviation facility.

Charleston Int'l Renovates Terminal Just in Time for Record-Setting Growth

Charleston International (CHS) is no longer a "small town airport," and local officials are thrilled with the change. After six consecutive years of passenger growth, CHS broke its previous 2014 record by moving more than 3.4 million travelers through its terminal last year. Volume is up nearly 1.5 million passengers since 2010.

Years of Record Growth Spur New Terminal at Central Nebraska Regional

New Terminal at Central Nebraska Regional
When Executive Director Michael Olson first came to Central Nebraska Regional Airport (GRI) in 2005, commercial air service was sparse. A few years later, it was completely nonexistent for a brief time. "We knew we had to make some changes to our program," Olson recalls.

Cleveland Hopkins Accelerates Terminal Updates for Republican Convention

When throngs of red, white and blue politicos descend on Cleveland in July for the Republican National Convention, Cleveland Hopkins International Airport (CLE) will greet them with a newly updated ticket lobby and other recent renovations. Between delegates, staffers, journalists, lobbyists and others, the city is expecting 50,000 extra visitors.

New Terminal at Minot Int'l Dramatically Increases Capacity & Prepares Community for Future

For many years, the only escalator in Minot, ND, was at Woolworth's, which also had a lunch counter. Today, there's a new escalator in town-inside the airport's spanking new terminal, and Minot International (MOT) holds its own claim to fame as the largest airport terminal in North Dakota.

Pittsburgh Int'l Installs Terrazzo with Extra Razzle-Dazzle

Travelers passing through Pittsburgh International Airport (PIT) need only look down to see one of the most striking components of the airport's recent multimillion-dollar renovation. The airport replaced its uninspired, dated tile flooring with smooth new terrazzo that serves as the "canvas" for an eye-catching piece of art. The new material also eliminates the familiar racket of suitcases rolling over tile flooring.

Port Columbus Int'l Invests in Existing Facilities, Prepares for Future Construction

The decision to renovate or build new is often viewed as a high-stakes fork in the road, but Port Columbus International (CMH) seems comfortable straddling the common divide. In March, the Ohio airport celebrated the end of an $80 million terminal renovation program while maintaining its options to build a new midfield terminal in the future. Fresh finishes, an infusion of natural lighting and updated mechanicals were completed to bridge the gap until passenger numbers establish a clearer path toward ground-up construction.

Louisville & Ford Int’l Update Brand Identities During Facility Renovations

Terminal renovation projects often provide shiny new flooring, fresh paint and updated fixtures. But they can also be an excellent opportunity to spruce up dated marketing strategies. Gerald R. Ford International and Louisville International are both seizing the chance to renovate their brand identities while remodeling their facilities.

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Integration of GIS with CMMS & EAM Systems

A growing number of Airports, Warehouses, private and public utilities today are implementing Computerized Maintenance Management Systems (CMMS) and Enterprise Asset Management (EAM) systems. In 2019, the CMMS software market was worth $0.92 billion. By 2027, it is expected to reach $1.77 billion, increasing at a compound annual growth rate (CAGR) of 8.58% during 2020-2027.

This developing interest in asset and maintenance management is driven by the multiple benefits that an EAM system and a CMMS offer in terms of prolonging the useful life of maturing infrastructure, and assets. On the other hand, a geographic information system (GIS) offers exceptional capabilities and flexible licensing for applying location-based analytics to infrastructures such as airports, roadways, and government facilities.
 
Both GIS and CMMS systems complement one another. For companies looking to increase the return on investment (ROI) on their maintenance efforts, integrating a GIS with a CMMS platform is an expected headway that can considerably improve the capabilities of their maintenance crew and give them the best results.
 
This whitepaper takes a closer look at the definitions and benefits of GIS, EAM, and CMMS. Moreover, it sheds light on some important considerations associated with the integration of GIS with an EAM system and CMMS. It also presents a powerful solution to streamline the integration process.
 

 

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Publisher's Blog

Mission Accomplished
Planning for March/April’s issue started last fall, and many stories were assigned around Thanksgiving.
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Addressing Airport Cybersecurity and Technology Resiliency Just Became More Urgent
Bad actors have the motivation and means to knock airport operations offline.
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Flight 123 on UtopiAir Now Boarding for Shangri-La - Austin-Bergstrom International Airport (AUS)
Flight 123 on UtopiAir Now Boarding for Shangri-La - Austin-Bergstrom International Airport (AUS)
The magic of air travel is alive and well at Austin-Bergstrom International Airport (AUS) in Texas.
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