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O’Hare Moves Aircraft Deicing From Gates to High-Tech Centralized Facility
Chicago is widely known as the Windy City, but it’s also snowy and icy. That creates challenging conditions at Chicago O’Hare International Airport (ORD), said to be home of the busiest sustained winter airport operations in the world.
Alpena County Regional Updates Passenger Amenities, Honors Local History
Replacing a dated and inefficient building, the new terminal includes more space, updated security and several firsts for APN: a passenger boarding bridge, an automated baggage system and airside restrooms.
Post-Pandemic Vision at Albany Int’l Includes More Parking, More Technology
Sometimes a parking garage is more than just a place to park vehicles. A case in point is the five-story structure at Albany International Airport (ALB). The new garage and associated terminal upgrades completed last spring signal important changes unfolding at the eastern New York airport.
Pandemic-Era Snow Strategies: Keeping Pavement Cleared & Workers Safe
Knowing that late-spring snowstorms can be among the heaviest and hardest to clear, airport operations managers in cold-weather cities like Manchester, NH, and Minneapolis implemented plans to keep their maintenance crews safe while also remaining ready to clear away snow.
Passenger Growth Expected to Outpace Terminal Expansion at Sonoma County Airport
Ever feel like the finish line keeps moving farther away? Jon Stout, airport manager at Charles M. Schulz–Sonoma County Airport (STS) in Santa Rosa, CA, knows just what you mean. Stout and his team are in the midst of a $31 million terminal expansion and renovation that began in November.
Owen Roberts Int’l Completes Airfield Improvements During Pandemic
March is usually a very busy month at Grand Cayman’s Owen Roberts International Airport (GCM), with tourists streaming in to enjoy beaches, coral reefs and other western Caribbean attractions.
Consulting Subsidiary Supplements & Diversifies Revenue Stream for Winnipeg Airports Authority
Leadership decided to parlay the organization’s experience operating and managing Winnipeg James Armstrong Richardson International Airport (YWG), Canada’s seventh busiest airport for passenger traffic and the busiest for air cargo, into a consulting firm for other Canadian airports.
Memphis Int’l Builds Mission Control Center to Consolidate Operations, Boost Efficiency
Memphis International Airport (MEM) recently addressed several separate, but related, facility issues in one deft move.
Pandemic Ushers in New Safety Measures at Dallas Fort Worth Int’l
When COVID-19 first began lashing the United States last winter, Dallas Fort Worth International Airport (DFW) initiated a multimillion-dollar response effort within weeks.
FedEx Expands at Ontario Int’l to Support Growing E-Commerce Demand
Cargo has been an important bright spot during the COVID-19 pandemic for many U.S. airports—especially Ontario International (ONT), located just 35 miles from downtown Los Angeles.
Salt Lake City Int’l Supports New Terminal with New Enterprise Asset Management Software
When Salt Lake City International (SLC) opened the first phase of its $4.1 billion redevelopment program to passengers in mid-September, airport officials understood the importance of making the most of that investment.
Enterprise Data Warehouse Centralizes Operational Info for Key PANYNJ Airports
In a flash, the information that airports routinely collect about arrivals, departures, passenger counts, etc. has become more important than ever. Records detailing where each passenger originated, for instance, are crucial in light of COVID-19 travel restrictions and advisories.
Let There Be Light - Minneapolis-St. Paul International Airport (MSP)
Minneapolis-St. Paul International Airport (MSP) has its very own slice of the Northern Lights, and it’s a doozy.

Best Practices for Public & Media Relations

Best Practices for Public & Media Relations
By their very nature, airports require nimble communication teams. One day, it’s a routine personnel announcement or upbeat ribbon-cutting ceremony; but the next can bring an all-out media frenzy about COVID-19. The topics airports must address run the gamut, and so do their communication strategies.

Transformation of Terminal 3 at Phoenix Sky Harbor Finishes with North & South Concourses

Transformation of Terminal 3 at Phoenix Sky Harbor Finishes with North & South Concourses
Before design of the $590 million Terminal 3 Modernization Project at Sky Harbor International Airport (PHX) in Phoenix began in 2013, about 30 stakeholders held a workshop to establish goals for the project. Consensus within the group was to “create a world-class facility that was value-oriented, efficient and created a sense of place.”

Airports & Industry Stakeholders Spring Into Action Before Original REAL ID Deadline

Airports & Industry Stakeholders Spring Into Action Before Original REAL ID Deadline
A can-do attitude gets things done, and that’s definitely the mindset of Rick King, chair of Minnesota’s Metropolitan Airports Commission. In early January, after learning that less than 11% of Minnesotans had their REAL IDs, King began researching solutions.

Web Exclusive: Airport Improvement Projects Continue During COVID-19 Passenger Slump

Web Exclusive: Airport Improvement Projects Continue During COVID-19 Passenger Slump
While business across most industries has screeched to a halt or slowed to a crawl amid the COVID-19 outbreak, executives at airports across the U.S. are pushing forward with billions of dollars in construction and improvement projects.

Whitehorse Int’l Embraces Drone Technology for Airfield Surveys

Whitehorse Int’l Embraces Drone Technology for Airfield Surveys
For years, airport operators categorically derided drones as a safety risk and general nuisance. Now, many are putting them to work for security surveillance, wildlife management and other operation-enhancing purposes.

Minneapolis-St. Paul Int’l Gives Passengers a Taste of the Great Outdoors

Minneapolis-St. Paul Int’l Gives Passengers  a Taste of the Great Outdoors
What used to be a standard 1990s food court in Terminal 1 at Minneapolis-St. Paul International Airport (MSP) is now a rustic Northwoods getaway, complete with cabin-like seating enclosures and a faux forest.

Hawaiian Airports Debut New Check-in Kiosks & Self-Adhesive Bag Tags

Hawaiian Airports Debut New Check-in Kiosks & Self-Adhesive Bag Tags
The ticketing lobby at Daniel K. Inouye International Airport (HNL) on the island of Honolulu was transformed late last year with fresh finishes and updated check-in kiosks that print a new breed of bag tags. Podium panels now feature custom graphics designed by a Maui tattoo artist. The new self-service kiosks, 54 in all, allow passengers to check themselves in and print their own tags for checked baggage. But you won’t find backing paper from the tags strewn about the floor or overflowing from garbage cans.

New Addition at Tallahassee Int’l Creates World’s Largest On-Airport Solar Farm

New Addition at Tallahassee Int’l Creates World’s Largest On-Airport Solar Farm
Building the world’s largest airport-based solar farm doesn’t come without challenges. But the team developing the new 320-acre, 42-megawatt (MWac) solar farm at Tallahassee International Airport (TLH) prevailed—and also shattered previous records for renewable energy production for airport sited solar farms. When the new facility became operational in January 2020, it joined TLH’s other solar farm that came online in 2018. Together, the two solar farms span 400 acres and produce 62 MWac per year, vaulting the Florida airport well ahead of other industry standouts.

Savannah/Hilton Head Int’l Updates Baggage System

Savannah/Hilton Head Int’l Updates Baggage System
Anytime an airport outgrows part of its infrastructure, it’s challenging to keep operations running smoothly. When that component is the outbound baggage handling system, it can cause a cascade of other operational inefficiencies.

Expansion at Dallas Fort Worth Int’l Drives Need to Relocate Refueler Station

Expansion at Dallas Fort Worth Int’l Drives Need to Relocate Refueler Station
Dallas Fort Worth International Airport (DFW) is doing the Infrastructure Shuffle. You know the drill: In order to improve one area, you first have to modify another.

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ACC: Rethinking Airport Resiliency in the Aftermath of COVID-19

Rethinking Airport Resiliency in the Aftermath of COVID-19

Amid the COVID-19 pandemic, airports and their stakeholders are managing disruption unlike any previously experienced in the modern world. With an unprecedented decrease in aircraft and passenger traffic, growing economic stress, and further uncertainty ahead, airports require resilient financial and operational planning to ride out COVID-19 and to plan for the post-pandemic future.

Survival for airports requires re-prioritizing previously identified plans, exploring new ways to operate and fund airport operations, and learning from past experiences to improve an airport’s ability to succeed in the future. This guidance provides direction for airport operators and consultants, including planners and emergency management staff, on how airports can enhance resilience to weather the COVID-19 pandemic and prepare for future disruptions ahead.

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Web Exclusive: Airport Improvement Projects Continue During COVID-19 Passenger Slump

Web Exclusive: Airport Improvement Projects Continue During COVID-19 Passenger Slump
While business across most industries has screeched to a halt or slowed to a crawl amid the COVID-19 outbreak, executives at airports across the U.S. are pushing forward with billions of dollars in construction and improvement projects.

Whitehorse Int’l Embraces Drone Technology for Airfield Surveys

Whitehorse Int’l Embraces Drone Technology for Airfield Surveys
For years, airport operators categorically derided drones as a safety risk and general nuisance. Now, many are putting them to work for security surveillance, wildlife management and other operation-enhancing purposes.

Minneapolis-St. Paul Int’l Gives Passengers a Taste of the Great Outdoors

Minneapolis-St. Paul Int’l Gives Passengers  a Taste of the Great Outdoors
What used to be a standard 1990s food court in Terminal 1 at Minneapolis-St. Paul International Airport (MSP) is now a rustic Northwoods getaway, complete with cabin-like seating enclosures and a faux forest.

Hawaiian Airports Debut New Check-in Kiosks & Self-Adhesive Bag Tags

Hawaiian Airports Debut New Check-in Kiosks & Self-Adhesive Bag Tags
The ticketing lobby at Daniel K. Inouye International Airport (HNL) on the island of Honolulu was transformed late last year with fresh finishes and updated check-in kiosks that print a new breed of bag tags. Podium panels now feature custom graphics designed by a Maui tattoo artist. The new self-service kiosks, 54 in all, allow passengers to check themselves in and print their own tags for checked baggage. But you won’t find backing paper from the tags strewn about the floor or overflowing from garbage cans.

New Addition at Tallahassee Int’l Creates World’s Largest On-Airport Solar Farm

New Addition at Tallahassee Int’l Creates World’s Largest On-Airport Solar Farm
Building the world’s largest airport-based solar farm doesn’t come without challenges. But the team developing the new 320-acre, 42-megawatt (MWac) solar farm at Tallahassee International Airport (TLH) prevailed—and also shattered previous records for renewable energy production for airport sited solar farms. When the new facility became operational in January 2020, it joined TLH’s other solar farm that came online in 2018. Together, the two solar farms span 400 acres and produce 62 MWac per year, vaulting the Florida airport well ahead of other industry standouts.

Savannah/Hilton Head Int’l Updates Baggage System

Savannah/Hilton Head Int’l Updates Baggage System
Anytime an airport outgrows part of its infrastructure, it’s challenging to keep operations running smoothly. When that component is the outbound baggage handling system, it can cause a cascade of other operational inefficiencies.

Expansion at Dallas Fort Worth Int’l Drives Need to Relocate Refueler Station

Expansion at Dallas Fort Worth Int’l Drives Need to Relocate Refueler Station
Dallas Fort Worth International Airport (DFW) is doing the Infrastructure Shuffle. You know the drill: In order to improve one area, you first have to modify another.

Jackson Int’l Uses LiDAR System to Measure Checkpoint Wait Times

Jackson Int’l Uses LiDAR System to Measure Checkpoint Wait Times
TravelPulse magazine recently named Jackson-Medgar Wiley Evers International (JAN) Mississippi’s best airport in 2018; but management is not taking the title for granted.

New Runway at Pullman-Moscow Regional Required Perseverance & Broad Cooperation

New Runway at Pullman-Moscow Regional Required Perseverance & Broad Cooperation
When Pullman-Moscow Regional Airport (PUW) in Pullman, WA, cut the ribbon on its new $154 million runway last October, officials celebrated much more than a major capital improvement. They celebrated one of the last steps in a complicated venture that spanned more than 10 years and required cooperation among a long list of key stakeholders.

Atlanta Int’l Brings Internet of Things Into its Restrooms

Atlanta Int’l Brings Internet of Things Into its Restrooms
First it was smartphones and smart TVs, then smart cars and watches. What’s next, smart restrooms? In a word, yes. And Hartsfield-Jackson Atlanta International Airport (ATL) has them. Last summer, ATL became the first facility in the world with a fully connected smart restroom.

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