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Restroom Renovations at Philadelphia Int’l and Baltimore/Washington Int’l Focus on Smart Features and Passenger Satisfaction
In surveys, the No. 1 thing that affects passenger satisfaction isn’t weather delays or how many Starbucks locations an airport has. Time and time again, it all comes down to the restrooms.
Experience Pays Off in Fourth Baggage Inspection System Project at Fort Lauderdale Int’l
When the Broward County Aviation Department rolled up its collective sleeves to replace the checked baggage inspection system in Terminal 4 at Fort Lauderdale-Hollywood International Airport (FLL), the team had a wealth of experience on its side.
Parking Expansion and Enhancements at San Jose Int’l
Prior to the COVID pandemic, unprecedented passenger traffic at Norman Y. Mineta San Jose International Airport (SJC) led to increased demand for parking. In 2019, the California airport served more than 15 million passengers and was ranked the fastest-growing airport in the United States.
Police Force at Los Angeles Int’l Discovers There’s No Place Like One Home
The Los Angeles Airport Police Division (LAXPD) now has a home befitting of its status as the largest airport law enforcement agency in the United States. The 1,100-member department moved into a new $216 million facility on the north side of Los Angeles International Airport (LAX) in fall 2021.
Seattle-Tacoma Int’l Leverages Artificial Intelligence to Improve Visibility, Management of Ground Operations
Space is at a premium for many airports, particularly those in North America. When it’s time to grow, they are often expected to find creative ways to accommodate more flight operations in their existing footprints.
Denver Int’l Completes First Phase of Great Hall Renovation/Expansion
It may be hard to believe, but it has already been 26 years since Denver International Airport (DEN) sprang up east of downtown Denver to replace Stapleton International, which was located in the midst of the growing city.
New Lounge at Dallas Fort Worth Int’l Offers Shower Suite and Gourmet Eats
The new Capital One Lounge that opened at Dallas Fort Worth International Airport (DFW) in November was inspired by an unappetizing image: pre-packaged salads with wilting greens.
Historic O’Hare Airfield Reconfiguration Reaches Finale
Robert Hoxie, chief development officer for the Chicago Department of Aviation, doesn’t mince words about the importance of completing the O’Hare Modernization Program.
Miami Int’l is First Airport in North America to Dispatch COVID-19 Detection Dogs
When the novel coronavirus entered the scene in early 2020, hardly anyone could imagine the long-lasting effects it would have on everyday life. Nearly two years later, variants, masks, booster vaccines and testing are still the norm.
Airports Offer Virtual Queuing to Improve Predictability and Flow at Security Checkpoints
Wait times at TSA checkpoints have long been a wildcard for travelers, and the COVID pandemic has only exacerbated the unpredictability. In addition, it has heaped on the additional need to maintain proper social distancing while passengers wait in line.
Columbus Municipal Partners With Tenants, FAA to Improve Access Control
Many people wouldn’t live in a home without a fence around it, but tenants at Columbus Municipal Airport (BAK) were perfectly content with a lack of formidable fencing around the general aviation airfield.
Art Is Where You Find It
There has been an unconventional participant at the table as San Diego International Airport (SAN) plans its Terminal 1 replacement project, scheduled for construction from 2022 to 2026.
Cincinnati Int’l Assumes Operation of Local University Airport
Early this year, Cincinnati/Northern Kentucky International Airport (CVG) struck a noteworthy deal to manage and operate Miami University Airport (OXD), a quiet general aviation airfield located about an hour north of CVG in Oxford, OH.

Post-Pandemic Vision at Albany Int’l Includes More Parking, More Technology

Post-Pandemic Vision at Albany Int’l Includes More Parking, More Technology
Sometimes a parking garage is more than just a place to park vehicles. A case in point is the five-story structure at Albany International Airport (ALB). The new garage and associated terminal upgrades completed last spring signal important changes unfolding at the eastern New York airport. Other changes include a new state-funded interstate exit that serves ALB.

Pandemic-Era Snow Strategies: Keeping Pavement Cleared & Workers Safe

Pandemic-Era Snow Strategies: Keeping Pavement Cleared & Workers Safe
Knowing that late-spring snowstorms can be among the heaviest and hardest to clear, airport operations managers in cold-weather cities like Manchester, NH, and Minneapolis implemented plans to keep their maintenance crews safe while also remaining ready to clear away snow. Thankfully, most of North America was spared significant snowfall for the remainder of the season. The challenge of keeping workers safe increased in late spring as COVID-19 cases rose, but the concern about getting socked with a major snowfall subsided.

Passenger Growth Expected to Outpace Terminal Expansion at Sonoma County Airport

Passenger Growth Expected to Outpace Terminal Expansion at Sonoma County Airport
Ever feel like the finish line keeps moving farther away? Jon Stout, airport manager at Charles M. Schulz–Sonoma County Airport (STS) in Santa Rosa, CA, knows just what you mean. Stout and his team are in the midst of a $31 million terminal expansion and renovation that began in November. But even when they cut the ribbon in fall 2022, STS will only have 70% of the recommended space to handle its peak passenger volume.

Owen Roberts Int’l Completes Airfield Improvements During Pandemic

Owen Roberts Int’l Completes Airfield Improvements During Pandemic
March is usually a very busy month at Grand Cayman’s Owen Roberts International Airport (GCM), with tourists streaming in to enjoy beaches, coral reefs and other western Caribbean attractions. After years of tremendous growth in passenger traffic, officials were looking forward to a record-breaking March last year. And then COVID-19 effectively closed the entire island, including its airport.

Consulting Subsidiary Supplements & Diversifies Revenue Stream for Winnipeg Airports Authority

Consulting Subsidiary Supplements & Diversifies Revenue Stream for Winnipeg Airports Authority
Leadership decided to parlay the organization’s experience operating and managing Winnipeg James Armstrong Richardson International Airport (YWG), Canada’s seventh busiest airport for passenger traffic and the busiest for air cargo, into a consulting firm for other Canadian airports. Executives felt that the strategy would not only support WAA’s financial well-being, but also allow the organization to “give back” to the airport community.

Memphis Int’l Builds Mission Control Center to Consolidate Operations, Boost Efficiency

Memphis Int’l Builds Mission Control Center to Consolidate Operations, Boost Efficiency
Memphis International Airport (MEM) recently addressed several separate, but related, facility issues in one deft move. By constructing a new nerve center for operations and maintenance, the Tennessee airport not only substantially increased its own efficiency, it also accommodated the expansion needs of its largest tenant, FedEx.

Pandemic Ushers in New Safety Measures at Dallas Fort Worth Int’l

Pandemic Ushers in New Safety Measures at Dallas Fort Worth Int’l
When COVID-19 first began lashing the United States last winter, Dallas Fort Worth International Airport (DFW) initiated a multimillion-dollar response effort within weeks. As early as January 2020, the airport increased its cleaning/disinfecting frequency and rolled out strategies and procedures specifically designed to address the emerging global health crisis.

FedEx Expands at Ontario Int’l to Support Growing E-Commerce Demand

FedEx Expands at Ontario Int’l to Support Growing E-Commerce Demand
Cargo has been an important bright spot during the COVID-19 pandemic for many U.S. airports—especially Ontario International (ONT), located just 35 miles from downtown Los Angeles. With passenger traffic down about 50% from 2019 to 2020, ONT experienced double-digit increases in commercial freight volume almost every month last year. And 2021 may be even better.

Salt Lake City Int’l Supports New Terminal with New Enterprise Asset Management Software

Salt Lake City Int’l Supports New Terminal with New Enterprise Asset Management Software
When Salt Lake City International (SLC) opened the first phase of its $4.1 billion redevelopment program to passengers in mid-September, airport officials understood the importance of making the most of that investment. So they took the uncommon opportunity of having a fresh, new facility to simultaneously implement a fresh, new approach to asset management.

Enterprise Data Warehouse Centralizes Operational Info for Key PANYNJ Airports

Enterprise Data Warehouse Centralizes Operational Info for Key PANYNJ Airports
In a flash, the information that airports routinely collect about arrivals, departures, passenger counts, etc. has become more important than ever. Records detailing where each passenger originated, for instance, are crucial in light of COVID-19 travel restrictions and advisories.

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FREE Whitepaper

Fairbanks International Airport Baggage Transport Conveyor Enhanced With Mod Drive™ System


Fairbanks International Airport Baggage Transport Conveyor Enhanced With Mod Drive™ System

Airports face a host of unique industry challenges, such as meeting efficiency regulations and seeking out the best maintenance practices to reduce costs and keep operations flowing. In today’s current economic climate, any potential cost savings can go a long way. 

In 2019, Alaska’s Fairbanks International Airport (FAI) sought to modernize its equipment and operations. They were dissatisfied with the performance of the gearmotors on their baggage transport conveyors and began searching for new suppliers. Regal approached FAI with a solution that could improve equipment performance and simplify maintenance, with the added benefit of energy cost savings: the Hub City® MOD Drive™ system.

This white paper discusses the hardware deployed, the test results and the annualized expectations for ROI.

 

New Podcast Series: Airport Chatter with Jonathan Norman

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Enterprise Data Warehouse Centralizes Operational Info for Key PANYNJ Airports

Enterprise Data Warehouse Centralizes Operational Info for Key PANYNJ Airports
In a flash, the information that airports routinely collect about arrivals, departures, passenger counts, etc. has become more important than ever. Records detailing where each passenger originated, for instance, are crucial in light of COVID-19 travel restrictions and advisories.

Let There Be Light - Minneapolis-St. Paul International Airport (MSP)

Let There Be Light - Minneapolis-St. Paul International Airport (MSP)
Minneapolis-St. Paul International Airport (MSP) has its very own slice of the Northern Lights, and it’s a doozy. The Aurora is an interactive light sculpture by new media artist Jen Lewin that spirals down from the ticketing lobby of Terminal 1, through an opening in the floor, to the baggage claim area on the ground floor. Named for the aurora borealis, the 29-foot-tall, 740-pound sculpture combines artistry and engineering to celebrate the colorful lights that periodically appear in Minnesota’s northern sky.

New Terminal Significantly Increases Capacity, Flexibility at Brownsville South Padre Island Int’l

New Terminal Significantly Increases Capacity, Flexibility at Brownsville South Padre Island Int’l
The new terminal, set to open in January 2021, is 91,000 square feet, with four gates that can accommodate four narrow-body aircraft simultaneously. The entry hall features an expansive 45-foot glass wall that bathes check-in, baggage claim and a meet-and-greet area in natural sunlight. The TSA checkpoint exceeds minimum design standards to prepare BRO for evolving security requirements.

Fort Lauderdale-Hollywood Int’l Updates Signs for Motorists

Fort Lauderdale-Hollywood Int’l Updates Signs for Motorists
New signage is making it easier for drivers to navigate Broward County’s Fort Lauderdale-Hollywood International (FLL). A comprehensive project substantially completed in December replaced aging signs with brighter, easier-to-read LED displays.

Cincinnati/Northern Kentucky Int’l Leverages Innovation

Cincinnati/Northern Kentucky Int’l Leverages Innovation
Stroll through Cincinnati/Northern Kentucky International Airport (CVG) and you might encounter a machine without an operator scrubbing the floors, a small cargo pod dutifully rolling behind an employee as if by magic, and any number of other tech-forward devices hard at work.

DeWitt Spain Airport Applies Sealcoat to Preserve New Runway Asphalt

DeWitt Spain Airport Applies Sealcoat to Preserve New Runway Asphalt
A recent runway resurfacing project at General DeWitt Spain Airport (M01) is proving that sealcoats are not just for maintenance anymore. The general aviation airport, located minutes from downtown Memphis, TN, opted to apply a protective sealcoat over brand new asphalt to help preserve the Airport Authority’s investment and increase the life of its new pavement.

Virtual Ramp Control System in the Works at Orlando Int’l

Virtual Ramp Control System in the Works at Orlando Int’l
When Orlando International Airport (MCO) opens its new South Terminal Complex in early 2022, the facility’s gleaming glass façade, airy environs and high-tech features will no doubt impress passengers. But largely invisible technology will also be working on the tarmac to enhance their experience: a virtual ramp control system designed to minimize gate delays.

New Concourse at Nashville Int’l Updates City’s Front Door, Facilitates More Expansion & Renovations

New Concourse at Nashville Int’l Updates City’s Front Door, Facilitates More Expansion & Renovations
The new Concourse D at Nashville International Airport (BNA®) didn’t just add gate capacity and new customer amenities. It is also facilitating future expansion to help the Tennessee airport cope with years of explosive growth in passenger volume. Operations from elsewhere at BNA have moved into the new concourse to allow remodeling and construction of other areas.

Hollywood Burbank Airport Recoups Valuable Parking Revenue with Pre-Booking Engine

Hollywood Burbank Airport Recoups Valuable Parking Revenue with Pre-Booking Engine
An online reservation system for parking, introduced at Hollywood Burbank Airport (BUR) back in July 2019, is earning its keep amid industrywide traffic declines.

Grant County Int’l Flattens Hump in Runway

Grant County Int’l Flattens Hump in Runway
Airports throughout the world face many of the same challenges, but Grant County International (MWH) in Moses Lake, WA, recently tackled an unusual airfield issue. It leveled a gradual, but pronounced, hump in the middle of its main runway.

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