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Greater Rochester Int’l  Designs Terminal Specifically for the Community It Serves
It’s not marketing hyperbole when Monroe County Executive Cheryl Dinolfo describes the newly renovated terminal at Greater Rochester International Airport (ROC) as a “next-generation travel hub.” She has plenty of concrete examples to back up the claim.
Retro-Style TWA Hotel Debuts at JFK Int’l
The first on-site hotel at John F. Kennedy International Airport (JFK) is a nostalgic 1960s flashback thanks to the recent transformation of architect Eero Saarinen’s iconic TWA Flight Center into the new TWA Hotel.
Norfolk Int’l Completes Nail-Biter Runway Rehab
The first phase of a multi-part runway rehabilitation project was completed at Norfolk International Airport (ORF) last fall. The $15 million project was closely monitored by many, including commercial and cargo airlines that depend on the Virginia airport every day.
Move Over Mardi Gras, New Orleans Int’l is Opening a New Terminal
Not that New Orleans needs a reason to party, but the opening of the new terminal at Louis Armstrong New Orleans International (MSY) will surely merit some hearty celebrations.
Appleton Int’l Renovates Terminal, Partners With Local Hospital
With annual passenger growth of 7% to 25% over the last four years, Appleton International Airport (ATW) knew it was time to renovate its sole terminal.
Dynamic Parking Prices & Online Reservations Prove Popular at Ontario Int’l
Ontario International (ONT) wasn’t looking for a digital parking upgrade. In fact, the Southern California airport was focused on adding a new lounge. In the end, it got both by issuing a request for proposals with intentionally wide parameters
Spartanburg Downtown Memorial Enhances Facilities With Runway Extension & Other Improvements
South Carolina’s historic Spartanburg Downtown Memorial Airport (SPA) has undergone an extreme makeover of sorts in the last seven years to enhance its economic development role and help it better compete with neighboring airports.
New Arrestor Bed at DeKalb-Peachtree Signals Industry Change
The recently completed engineered materials arresting system (EMAS) at DeKalb-Peachtree Airport (PDK) is significant because it provides Atlanta’s primary airport for business aircraft with an FAA-compliant runway safety zone. As one of the last U.S.
Mitchell Int’l First in Industry to Host Goodwill Internship Program
An internship program at Milwaukee Mitchell International Airport (MKE) is literally changing lives by providing invaluable work experience for young adults with disabilities.
Charleston Int’l Blankets Pre-Security Areas With Gunshot Detection Sensors
There’s a poignant art exhibit at Charleston International Airport (CHS) about the church shooting that rocked the South Carolina city in 2015. The memorial includes a Bible open to the passage that victims were studying the night of the tragedy.
Love Field Improves Checked Bag Resolution Area & Invests in RFID Tracking
In late 2018, Dallas Love Field (DAL) wrapped up an $8.8 million renovation to ease congestion in its Checked Baggage Resolution Area (CBRA).
Dynamic Digital Display Illuminates New Check-in Canopy at Richmond Int’l
When Richmond International Airport (RIC) built its new terminal in 2007, the original budget included funds for an array of state-of-the-art digital displays in the passenger check-in area. However, escalating construction costs and subsequent value engineering resulted in a much different outcome.
Denver Int’l Expands Bag Drop Options With Valet Service at Remote Parking Lots
As a follow-up to its popular transit station bag drop, Denver International Airport (DEN) debuted free luggage drops at two remote parking lots in November. The new sites up the ante with valet-style service.
O’Hare Builds Central Deicing Facility to Improve Ground Flow
If Tom Petty is right and waiting really is the hardest part, winters just got easier at O’Hare International Airport (ORD). A new aircraft deicing facility is helping carriers cycle gates more quickly by moving the crucial pre-flight process away from the terminal to the west side of the airport.

New Hardstand Terminal at Sea-Tac Redefines Hardstand Operations

New Hardstand Terminal at Sea-Tac Redefines Hardstand Operations
Seattle-Tacoma International Airport (SEA) is the fastest growing U.S. airport over the past five years. Passenger traffic has increased by 43%, from 32.2 million passengers in 2012 to 46.9 million in 2017. That’s the upside. On the downside, the record growth has resulted in crowded gates and aircraft idling on the tarmac waiting for an open slot. The increasing volume has also inspired the Port of Seattle to look for innovative ways to relieve gate congestion and aircraft backups.

John Wayne Airport Boosts Airfield Safety With Rubber Removal & Ground Vehicle Signage

With a single runway handling 10.5 million passengers annually, John Wayne Airport (SNA) relies on safe nighttime operations to maintain its carefully orchestrated traffic schedule.

Oshawa Executive Preps Airfield for Growth

After a series of surface-level fixes throughout the years, it was high time the runways and related infrastructure at Oshawa Executive Airport (YOO) in Ontario received the upgrades they truly required. The only question for the project team was how to make up for nearly 80 years of patchwork solutions in just 35 days.

Tucson Int’l Brings Friction Testing In-House

When it comes to runway safety, Tucson International Airport (TUS) isn’t waiting for an accident or regulatory sanctions to make improvements. It’s acting proactively.

New Amazon Facility Bodes Significant Cargo Growth for Cincinnati Int’l

Like other airports, Cincinnati/Northern Kentucky International (CVG) in Hebron, KY, is in the people transport business; but it’s also in the business of moving stuff. And the “stuff side” of the business is doing quite well. In fact, CVG is the fastest-growing cargo airport in the United States. It’s also the eighth largest cargo airport in the country, and the 34th largest in the world.

Naval Air Station Oceana Maintains Operational Volume While Converting to LED Airfield Lighting

Naval Air Station Oceana (NTU) in Virginia Beach, VA, is moving into the final stretch of a $120 million airfield project to reconstruct one runway and replace aging incandescent airfield lighting with energy-saving LED fixtures.

BWI Marshall Uses Vehicle Tracking System to Improve Airfield Management

Operations and maintenance crews at Baltimore/Washington Thurgood Marshall International Airport (BWI) are no strangers to winter weather. With more than 600 flights on any given day and annual passenger volumes exceeding 25 million, the airport takes an “all-hands-on-deck approach” to snowy and icy precipitation.

New Runway at Key West Int’l Required Creative Project Plan

Key West may be a small town of only 25,000 residents, but it’s a thriving tourist spot that’s growing in popularity. As a result, passenger traffic at Key West International Airport (EYW) is also projected to rise—to the tune of 2.4% per year for the next 20 years. Airport executives estimate that 750,000 travelers will pass through their island facility by the end of 2018.

Dallas Love Field Adds New Noise Monitoring Technology

The central location of Dallas Love Field (DAL)—just seven miles northwest of the downtown business district—is a double-edged sword. While ultra-convenient for travelers, the airport is surrounded on nearly all sides by residential developments, which presents myriad challenges when it comes to “keeping the peace.”

Rare Blizzard Underscores Importance of Teamwork, Planning for the Unexpected at Charleston Int’l

Even during the most bitter winters, the Southern port city of Charleston, SC, seldom experiences a deep freeze. But last winter proved to be a major exception. Winter Storm Grayson shocked residents and effectively closed the airfield shared by Charleston International Airport (CHS) and Boeing SC at U.S. Air Force Joint Base Charleston from Jan. 3 to 7.

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Love Field Improves Checked Bag Resolution Area & Invests in RFID Tracking

Love Field Improves Checked Bag Resolution Area & Invests in RFID Tracking
In late 2018, Dallas Love Field (DAL) wrapped up an $8.8 million renovation to ease congestion in its Checked Baggage Resolution Area (CBRA). Looking beyond traditional fixes, the project team deployed Mobile Inspection Tables to speed the area’s flow and improve conditions for the TSA personnel who work there.

Dynamic Digital Display Illuminates New Check-in Canopy at Richmond Int’l

Dynamic Digital Display Illuminates New Check-in Canopy at Richmond Int’l
When Richmond International Airport (RIC) built its new terminal in 2007, the original budget included funds for an array of state-of-the-art digital displays in the passenger check-in area. However, escalating construction costs and subsequent value engineering resulted in a much different outcome.

Denver Int’l Expands Bag Drop Options With Valet Service at Remote Parking Lots

Denver Int’l Expands Bag Drop Options With Valet Service at Remote Parking Lots
As a follow-up to its popular transit station bag drop, Denver International Airport (DEN) debuted free luggage drops at two remote parking lots in November. The new sites up the ante with valet-style service. Earlier this year, the parking lot bag drops were handling about 3,500 pieces of luggage per month.

O’Hare Builds Central Deicing Facility to Improve Ground Flow

O’Hare Builds Central Deicing Facility to Improve Ground Flow
If Tom Petty is right and waiting really is the hardest part, winters just got easier at O’Hare International Airport (ORD). A new aircraft deicing facility is helping carriers cycle gates more quickly by moving the crucial pre-flight process away from the terminal to the west side of the airport. As a result, passengers should spend less time waiting on the tarmac and in holdrooms.

Concourse Expansion at Charlotte Douglas Int’l Fuses Technology & Artistry

Concourse Expansion at Charlotte Douglas Int’l Fuses Technology & Artistry
Charlotte Douglas International Airport (CLT) claimed a spot on the industry’s architectural and design map for “placemaking” with a nine-gate concourse expansion it debuted last summer. Architects, designers, consultants and CLT staff collaborated to make the 230,000-square-foot development a destination in and of itself. Together, the team revolutionized the visual aspect of Concourse A with sweeping high-tech windows, digital artwork and new customer amenities.

Prevention Figures Prominently into FOD Program at Memphis Int’l

Prevention Figures Prominently into FOD Program at Memphis Int’l
Removing foreign object debris (FOD) from its four runways, 18 major taxiways, ramps and other airfield areas is a constant priority for the Tennessee airport. Last year alone, crews removed nearly 400 pieces of FOD, thus preventing the items from being ingested into aircraft engines and causing costly damage.

Prepaid Parking Online Enhances Customer Experience, Boosts Revenues at Dallas Fort Worth Int’l

Prepaid Parking Online Enhances Customer Experience, Boosts  Revenues at Dallas/Fort Worth Int’l
Dallas Fort Worth International (DFW), Air Transport World’s 2019 Airport of the Year, added online prepaid parking to its list of cutting-edge services for travelers last spring, and the program is exceeding all expectations. It’s also helping increase the amount of parking revenue DFW collects.

FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

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