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With a single runway handling 10.5 million passengers annually, John Wayne Airport (SNA) relies on safe nighttime operations to maintain its carefully orchestrated traffic schedule.
After a series of surface-level fixes throughout the years, it was high time the runways and related infrastructure at Oshawa Executive Airport (YOO) in Ontario received the upgrades they truly required.
When it comes to runway safety, Tucson International Airport (TUS) isn’t waiting for an accident or regulatory sanctions to make improvements. It’s acting proactively.
Like other airports, Cincinnati/Northern Kentucky International (CVG) in Hebron, KY, is in the people transport business; but it’s also in the business of moving stuff. And the “stuff side” of the business is doing quite well. In fact, CVG is the fastest-growing cargo airport in the United States.
Naval Air Station Oceana (NTU) in Virginia Beach, VA, is moving into the final stretch of a $120 million airfield project to reconstruct one runway and replace aging incandescent airfield lighting with energy-saving LED fixtures.
Operations and maintenance crews at Baltimore/Washington Thurgood Marshall International Airport (BWI) are no strangers to winter weather.
Key West may be a small town of only 25,000 residents, but it’s a thriving tourist spot that’s growing in popularity. As a result, passenger traffic at Key West International Airport (EYW) is also projected to rise—to the tune of 2.4% per year for the next 20 years.
The central location of Dallas Love Field (DAL)—just seven miles northwest of the downtown business district—is a double-edged sword.
Even during the most bitter winters, the Southern port city of Charleston, SC, seldom experiences a deep freeze. But last winter proved to be a major exception.
Roger Moats, airfield maintenance manager at Tulsa International Airport (TUL), understands that flight safety begins and ends on the ground. It’s why he regularly emphasizes to his crew the importance of their work.
Like oil and water, wildlife and aircraft just don’t mix. The U.S. Department of Agriculture (USDA) reports that civilian aircraft suffered 13,000 wildlife strikes at 662 U.S. airports in 2016 alone. While many incidents are minor, some have devastating consequences.
Officials at Jackson County Airport/Reynolds Field (JXN) in Michigan are pleased with the results of a $49 million runway project completed last fall, because they see it improving operational safety, creating new opportunities to generate more revenue and bolstering the airport’s position as a loca
San Luis Obispo County Regional Airport (SBP)
These days, the internet is the first place many passengers check when looking for information about parking, concessions and other ground-based details regarding air travel. Good or bad, an airport’s website acts as its face and leaves an impression on customers.

Kennedy Int’l Uses Cloud-based Technology to Manage Terminal Traffic

Kennedy Int’l Uses Cloud-based Technology to Manage Terminal Traffic
Unlike most aircraft traffic, pedestrian traffic inside the terminal is notoriously tricky to track and predict. It takes no time at all for congestion to build at ticket counters/bag drop areas or lines to form at security checkpoints. JFKIAT, the private company that operates Terminal 4 at John F. Kennedy International Airport (JFK), is leveraging technology to change this frustrating dynamic.

Greenville-Spartanburg Int’l Dovetails Ramp Replacement With Terminal Rehab

Greenville-Spartanburg Int’l Dovetails Ramp Replacement With Terminal Rehab
Completely rebuilding a terminal is a massive undertaking in and of itself. But Greenville-Spartanburg International Airport (GSP) recently doubled down when it replaced the adjoining airside apron and trench drain system during its comprehensive five-year terminal renovation.

O’Hare Int’l Continues to Expand Cargo Capacity With New Landside Warehouse

O’Hare Int’l Continues to Expand Cargo Capacity With New Landside Warehouse
Wander through the new Northeast Cargo Facility at Chicago O’Hare Airport (ORD), and you never know what you’ll see. It could be a multimillion-dollar racehorse, a 1950s Ferrari restored to impeccable condition, or something so unique it’s hard to tell exactly what it is.

Baltimore/Washington Int’l Boosts Morale With Onsite Gym, Healthy Food Options & More

Baltimore/Washington International Thurgood Marshall Airport (BWI)
For more than 20 years, travelers, airport employees and the general public have enjoyed the 12.5-mile Hiker-Biker Trail that loops around the outside of Baltimore/Washington International Thurgood Marshall Airport (BWI). It even includes bike rentals for just $13 per day and passes through a park with a playground.

Clinton Nat’l Focuses on Passenger Comfort in Latest Round of Terminal Improvements

Bill & Hillary Clinton Airport–Little Rock, AR
Ronald Mathieu believes in three things regarding infrastructure projects: listening to customers, doing it right the first time and preparing for the future. As executive director of Bill and Hillary Clinton National (LIT), Mathieu stayed true to each of those core principals while overseeing $25 million of recent enhancements throughout the concourse of the Little Rock, AR, airport.

New Connector Facility Improves Access & Convenience at Los Angeles Int’l

Los Angeles International Airport (LAX)
Most terminal connectors are simple structures—enclosed hallways without much additional utility or aesthetic flourish. The five-level connector that opened at Los Angeles International Airport (LAX) in 2016 is an entirely different story. The new, modern facility that joins Terminal 4 and the Tom Bradley International Terminal includes a checked baggage inspection system, an interline baggage transfer facility, its own TSA passenger checkpoint and a public plaza with outdoor seating.

Minneapolis-St. Paul Int’l Leverages Technology & Advisory Panel to Expand Universal Access Far Beyond Legal Requirements

Minneapolis-St. Paul Int’l Leverages Technology & Advisory Panel to Expand Universal Access Far Beyond Legal Requirements
Video-relay sign language interpreting for travelers who are deaf or hard-of-hearing. Camera-equipped glasses that facilitate real-time navigational cues for visually impaired passengers. Flow-through elevators and restrooms specifically designed for wheelchairs. Improved pictogram signage to communicate crucial wayfinding directions without written language.

Minneapolis-St. Paul Int'l Adds Food Truck Alley

Minneapolis-St. Paul Int'l Adds Food Truck Alley.
No matter how cold and blustery it gets this winter, passengers and employees at Minneapolis-St. Paul International (MSP) will still be able to enjoy the wildly popular food truck trend that is sweeping the nation. This summer, the Twin Cities airport transformed a traditional food court in its Lindbergh Terminal into an indoor urban alleyway, complete with faux brick walls, decorative outdoor lighting and four full-size food trucks.

San Luis Obispo Regional Celebrates New Terminal

San Luis Obispo Regional Celebrates New Terminal
After nearly two decades of preparatory projects and two radically different terminal designs, San Luis Obispo County Regional Airport (SBP) will finally get to cut the ribbon on its new $39.5 million terminal this November. At 56,000 square feet, the terminal is nearly five times larger than the airport's old facility. Passenger amenities include the airport's first airside concessions, a larger holdroom, free WiFi throughout the terminal, and 17 self-service check-in kiosks.

New Vehicle & Station Expansion Boost Emergency Response at Juneau Int'l

Vehicle and Station Expansion, Boost Emergency Response, Juneau Int'l
Traffic is changing at Juneau International (JNU), and so is the airport's emergency response program. As the airfield begins to receive an increasing number of larger-capacity aircraft, officials are enhancing its aircraft rescue and firefighting (ARFF) capabilities accordingly. Last year, the Alaska airport purchased a $750,000 state-of-the-art ARFF vehicle that is so tall and wide, JNU needed a larger station to house it. The recent $2.6 million renovation project also brought its facility up to FAA specifications and added more room for gear and support functions.

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Vancouver Int’l & Yakima Air Terminal-McAllister Field Share Tips for Managing Wildlife

Like oil and water, wildlife and aircraft just don’t mix. The U.S. Department of Agriculture (USDA) reports that civilian aircraft suffered 13,000 wildlife strikes at 662 U.S. airports in 2016 alone. While many incidents are minor, some have devastating consequences. Between 1990 and 2016, wildlife strikes resulted in 262 human fatalities at U.S. airports, and 247 civil aircraft were destroyed or damaged beyond repair.

New Main Runway at Reynolds Field Improves Safety & Primes Pump for Revenue Growth

Officials at Jackson County Airport/Reynolds Field (JXN) in Michigan are pleased with the results of a $49 million runway project completed last fall, because they see it improving operational safety, creating new opportunities to generate more revenue and bolstering the airport’s position as a local driver of economic growth.

What Makes a Great Website?

San Luis Obispo County Regional Airport (SBP)
These days, the internet is the first place many passengers check when looking for information about parking, concessions and other ground-based details regarding air travel. Good or bad, an airport’s website acts as its face and leaves an impression on customers.

Sea-Tac Int’l Partners With AMAC to Support Diversity Measures

Seattle-Tacoma International Airport (SEA)
From Aug. 21-25, 2018, Seattle-Tacoma International Airport (SEA) will serve as the official host for the annual Airport Business Diversity Conference, the flagship event of the Airport Minority Diversity Council (AMAC). Airport officials are pleased with the strong registration numbers—and the opportunity to advance SEA’s long-standing goals of providing more opportunities to women, minorities, veterans and small-business owners.

Flagler Executive Relocates & Extends Primary Runway

Flagler Executive Airport (FIN)
Flagler Executive Airport (FIN) in Palm Coast, FL, recently completed a $12.2 million project to relocate and extend its main runway. In doing so, management remedied several safety issues in one comprehensive construction program.

Charleston Int’l Sweetens Retail Lineup with Kiosk Program

Charleston County Aviation Authority
Thanks to a new specialty leasing program that debuted at Charleston International Airport (CHS) this spring, customers can now purchase a sampling of local and regional goodies and gifts at small kiosks inside the airport terminal.

Nashville Int’l Upgrades Fuel Farm to Address Recent Growth

Nashville International (BNA)
The traffic profile at Nashville International (BNA) is completely different from what it was two decades ago, and a recent $30 million fuel farm renovation is helping the Tennessee airport handle the dramatic changes.

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FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
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