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Oakland Int’l Using Dual-Technology Scanner for Employee Screening
Oakland International Airport (OAK) is one of the first U.S. airports to deploy a dual-technology scanner to screen employees working in secure environments. In May 2018, the California airport began using an Edge scanner from Evolv Technology.
Miami Int’l Builds Multi-Sensory Room for Children With Autism
Winding through busy terminals, waiting in security lines and enduring flight delays are just a few stressful facts of life for air travelers. Imagine, however, navigating these challenges while traveling with a child who has autism and is extremely sensitive to sights, sounds and physical touch.
Airports Use Decorative Flooring to Create Sense of Place
When Pensacola International (PNS) and Valley International (VIA) replaced flooring in their respective facilities, the two airports selected different materials; but both chose colors and patterns that portray their local Gulf Coast water and landscapes.
Eugene Airport Sets Ambitious Master Plan
Many airports create master plans for future development, but the roadmap recently commissioned by Eugene Airport (EUG) in Oregon takes the process to an entirely new level.
JFK Terminal 4 Creates Buzz With Interactive Social Media Events
Customer engagement in Terminal 4 at John F. Kennedy International Airport (JFK) is taking another social/digital turn, this time in the form of billboard-size mosaics created with thousands of photos from passengers and airport staff.
Falls Int’l Builds New Terminal to Welcome International Passengers
After 10 years in the making, the city of International Falls, MN, recently debuted a fully rebuilt airport terminal to greet passengers travelling through the small community on the U.S./Canada border. Falls International Airport (INL) now includes a new U.S.
Wilmington Air Park Welcomes Amazon as New Tenant
The landscape at Wilmington Air Park (ILN) in south-central Ohio has been changing steadily for the last few years, and the various airfield and landside improvements are beginning to pay big dividends.
Innovation Lab at San Diego Int’l Tests Potential Parking Solutions
In search of answers to common parking challenges, San Diego International Airport (SAN) is fostering the development of several prospective solutions in its own in-house accelerator lab.
Northern Ontario Airports Transition to Digital Safety Management System
A network of nearly 30 remote airports in Northern Ontario recently took a giant step into the digital age by transitioning from paper records and fax communications to a web-based safety management system (SMS).
Halifax Int’l Doubles Checkpoint Throughput, Adds Space for Concessions & Airlines
When Halifax Stanfield International (YHZ) recently expanded its security checkpoint, the Nova Scotia airport leveraged the associated construction process by dovetailing additional projects to add space for airline operations and new passenger concessions.
Los Angeles Int’l Improves Indoor Air Quality for Customers & Staff
With nearly 2,000 takeoffs and landings every day, Los Angeles International Airport (LAX) is keenly aware of the impact airplane exhaust from the tarmac can have on customers and employees inside the terminal.
San Diego Int’l Rehabs Sole Runway 2,200 Feet at a Time
As the busiest single-runway airport in North America, San Diego International (SAN) must plan and execute any airfield work with precision and efficiency. The recent full-length rehabilitation of its 9,401-foot runway was an especially critical project.
Raleigh-Durham Int’l Makes Parking a Priority With New Online Reservation System
As airports throughout the U.S. wrestle with growing passenger volume and heightened security concerns, parking sometimes takes a backseat. Not so at Raleigh-Durham International (RDU).
British Airways Performs Sweeping Renovation of JFK Terminal 7 to Enhance Passenger Experience
British Airways’ $64 million renovation of Terminal 7 at John F. Kennedy International Airport (JFK) represents a premium upgrade—and not just for premium passengers. The changes are tangible for more than 150,000 customers who travel through the terminal every month.

Airports Find Creative Ways to Purchase Luggage Carts

Acquiring and managing luggage carts can be an expensive proposition, but Lexington Blue Grass Airport (LEX) and Harrisburg International (MDT) lighten the load by rolling equipment costs into their parking contracts.

Nashville Int’l Transitions Shuttle Bus Fleet to Compressed Natural Gas

With its 10-year shuttle bus agreement nearing expiration a couple years ago, the Metropolitan Nashville Airport Authority seized the opportunity to investigate alternative fuel options for Nashville International Airport (BNA).

Los Angeles Int’l Adds Automated Screening Lanes at Tom Bradley International Terminal

With a whopping 85.5 million annual passengers, Los Angeles International Airport (LAX) is considered the second-busiest airport in the United States. But at the end of March, the bustling facility ranked first in the nation for the number of automated screening lanes (ASLs) it has in place.

Miami Int’l Participates in Blockchain Trial

Blockchain is the buzzword in information technology today, and airports such as Miami International (MIA) are paying attention. “It’s our charter as IT executives to look at technology and see how we can insert it into our ecosystem to improve processes,” says Maurice Jenkins, information systems and technology director at MIA. “Some work, some don’t. You never can tell until you see how well you can actually apply it.”

Runway Improvements at Hilton Head Airport Enhance Safety, Service Options & Stormwater Management

A $14.1 million runway extension project at Hilton Head Island Airport (HHH) will enhance safety and allow the South Carolina airfield to accommodate larger aircraft. At the same time, the project also offers a practical blueprint for how to address local sentiment that runs counter to FAA recommendations.

Public-Private Partnership is a Winning Formula for Curaçao Int’l

Curaçao International Airport (CUR)
Curaçao International Airport (CUR), on the Dutch Caribbean Island of Curaçao, is in the home stretch of a $36.4 million expansion and renovation to increase its capacity from 1.6 million to 2.5 million passengers per year. The sweeping project will also update the terminal’s look and improve operating efficiency for the growing number of tourists who visit the beach and scuba diving haven.

Wetlands & Wildlife Complicate Instrument Landing System Project at Worcester Regional

Worcester Regional Airport in Worcester, MA, is perched on a hill 1,000 feet above sea level, which is high elevation in that area. It’s also one of the snowiest cities in the United States, regularly receiving over 100 inches of white fluff per winter. And although Boston is only about 40 miles away, Worcester experiences significantly different weather patterns. On average, Worcester reports 42 more days of fog per year than Boston. That’s four times the fog occurrence rate.

Denver Int’l Tests Greener Pavement Deicer

Building on its mountain of other sustainability programs, Denver International Airport (DEN) tested an environmentally sensitive runway deicer last winter, and initial results were promising.

Birmingham-Shuttlesworth Int’l Begins Transition to Electric Ground Service Equipment

A project to install 27 electric charging stations at Birmingham-Shuttlesworth International Airport (BHM) is among the recent examples of the ongoing shift to zero-emissions fleets of airside vehicles such as baggage tugs, belt loaders and pushback tractors. The Alabama airport installed 13 dual-port chargers and one single-port charger to support electric ground service equipment purchased by Southwest Airlines and Delta Air Lines. The charging stations and supporting infrastructure, installed in 2016, are located on concourses A and C.

Community Collaboration Drives Transformation at Gerald R. Ford Int’l

Jim Gill, president and chief executive officer at Gerald R. Ford International Airport (GRR), is the first to admit that he uses the word “collaboration” a lot when talking about the Grand Rapids, MI, airport—especially its $45 million Gateway Transformation Project. But with $17 million of the total cost coming from private donations, it is difficult to find a better descriptor.

Fernandina Beach Municipal Opts for Airplane-Shaped Terminal Concept

Fernandina Beach Airport (FHB) didn’t simply build a new terminal to handle general aviation operations for Amelia Island, just off Florida’s northeast coast. The project team took a page from the community’s history book and designed the building to resemble the iconic 4FU Corsair aircraft that flew from the airport during World War II.

New LED Welcome Sign at Denver Int’l is One of a Kind

When Denver International Airport (DEN) lays out the welcome mat, it goes all out. The largest and fifth-busiest airport in the United States now features a signature entry sign that stretches a quarter-mile long, with more than 900 LED-lighted poles that form a ribbon of moving light.

New Carpeting at Destin-Fort Walton Beach Airport Makes Environmental Statement & Conveys Local Essence

The decision to replace the carpeting throughout northwest Florida’s Destin-Fort Walton Beach Airport (VPS) was a practical one. After all, millions of passengers had trekked through the terminal since it opened in 2004, and the original carpeting was beginning to show its age. But instead of installing an ordinary pattern that no one would notice, VPS management decided to make a statement with custom-designed carpet tiles.

Experiential Concessions Faring Well at Portland Int’l

Portland International Airport (PDX), much like the city itself, takes pride in all things local and unique. The array of food, drinks and art throughout its five concourses communicates that pride in no uncertain terms.

Delta Opens New Cargo Control Center to Track Shipments

When cargo flights are delayed or diverted, it not only affects customers expecting freight, it also impacts airports handling the traffic. Sometimes it takes a domino effect of gate shifts to accommodate off-schedule or unexpected cargo flights.

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El Paso Int’l Creates Airport Neighborhood With Paved Walkways, Lighting & Landscaping

El Paso Int’l Creates Airport Neighborhood With Paved Walkways, Lighting & Landscaping
Walkability is a buzzword usually associated with city planning; and curb appeal is typically an issue for real estate agents. Both, however, are now key features at El Paso International (ELP). The West Texas airport is completing an $11 million exterior renovation that links its terminal to nearby restaurants and onsite hotels via paved walkways. Improving passenger drop-off/pickup areas and upgrading exterior landscaping and lighting are other primary projects.

O’Hare Combines Public Parking, Shuttles, Mass Transit & Rental Car Operations Into One Facility

O’Hare Combines Public Parking, Shuttles, Mass Transit & Rental Car Operations Into One Facility
Chicago O’Hare International Airport (ORD) is phasing in a new approach to managing ground transportation. Its new Multi Modal Facility brings together rental car operations, public parking, airport shuttles and bus stops—all in the same 2.6-million-square-foot complex. Moreover, the new facility is a short walk to/from an existing station for the region’s commuter train system.

Scottsdale Airport Opens New Aviation Business Center

Scottsdale Airport Opens New Aviation Business Center
Last November, Scottsdale Airport (SDL) inaugurated its Aviation Business Center, the centerpiece of a $27 million redevelopment project that also includes a veterans memorial and two new hangars. The 23,800-square-foot building replaces SDL’s outdated, underutilized terminal built in 1968.

Salt Lake City Int’l Tests Designs & Components for Redevelopment Program

Salt Lake City Int’l Tests Designs & Components for Redevelopment Program
Salt Lake City International (SLC) is using several full-scale mockups to ensure that even minute details of key components for its $3.6 billion redevelopment program yield the best results possible.

Measles Outbreak Underscores Importance of Communicable Disease Response Plans

Measles Outbreak Underscores Importance of Communicable Disease Response Plans
As confirmed reports of measles continue to emerge in pockets throughout the United States, airport operators throughout the country face the prospect of receiving contagious passengers and visitors.

Airports, Car Rental Agencies Join Forces to Recruit Disadvantaged Suppliers

Airports, Car Rental Agencies Join Forces to Recruit Disadvantaged Suppliers
Lynn A. Boccio, vice president of Strategic Business & Diversity Relations for Avis Budget Group, distinctly remembers picking up a call from a then-unknown airport colleague just before the 2016 Airport Minority Advisory Council (AMAC) Conference.

Page Field Upgrades Runways & Taxiways, Adds Energy-Efficient Airfield Lighting

Page Field Upgrades Runways & Taxiways, Adds Energy-Efficient Airfield Lighting
There’s never a good time to close runways and taxiways for rehab work. But thanks to an intense coordination effort, Page Field (FMY) in Fort Myers, FL, completed a nearly $30 million airfield project last year with minimal disruptions to flight operations. Crews repaved the airport’s two runways, upgraded several taxiways and installed a new airfield lighting system in 19 months, despite imposing weather challenges that included Hurricane Irma in September 2017.

FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

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