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O’Hare Builds Central Deicing Facility to Improve Ground Flow
If Tom Petty is right and waiting really is the hardest part, winters just got easier at O’Hare International Airport (ORD). A new aircraft deicing facility is helping carriers cycle gates more quickly by moving the crucial pre-flight process away from the terminal to the west side of the airport.
Concourse Expansion at Charlotte Douglas Int’l Fuses Technology & Artistry
Charlotte Douglas International Airport (CLT) claimed a spot on the industry’s architectural and design map for “placemaking” with a nine-gate concourse expansion it debuted last summer.
Prevention Figures Prominently into FOD Program at Memphis Int’l
Removing foreign object debris (FOD) from its four runways, 18 major taxiways, ramps and other airfield areas is a constant priority for the Tennessee airport.
Prepaid Parking Online Enhances Customer Experience, Boosts  Revenues at Dallas/Fort Worth Int’l
Dallas Fort Worth International (DFW), Air Transport World’s 2019 Airport of the Year, added online prepaid parking to its list of cutting-edge services for travelers last spring, and the program is exceeding all expectations. It’s also helping increase the amount of parking revenue DFW collects.
Proactive Fleet Management & Fiscal  Prudence Keep Montréal Trudeau Int’l  Prepared for Snowy Challenges
Winters at Montréal–Pierre Elliott Trudeau International Airport (YUL) are nothing to trifle with. Snow removal crews provide 24/7 coverage for the airfield from mid-November to mid-April. That’s five long months of physically demanding work in cold, sometimes punishingly frigid, conditions.
Mineta San Jose Int’l Partners with U.S. Customs & Border Protection on Facial Recognition Systems to Screen Arriving & Departing Int’l Passengers
As the gateway to Silicon Valley, it’s natural for Mineta San Jose International Airport (SJC) to leverage technology, researched and developed by local tech companies, to solve everyday passenger processing challenges.
Colorado Aeronautics Division Makes Pavement Preservation a Priority
When it comes to runway renovations and other projects, officials at general aviation airports in Colorado are especially fortunate, because the state regularly offers proactive financial and technical assistance.
Kansas City Int’l Test Drives Asset Management Software in Maintenance Facility
In November 2017, local residents voted in favor of building a new terminal at Kansas City International Airport (MCI), with a resounding 75% saying yes to the project. The terminal is scheduled to open at the end of 2023 on the site of the now-closed Terminal A.
San Antonio Int’l Solicits Broad Community Involvement for 50-year Master Plan
When it came time for San Antonio International Airport (SAT) to update its master plan, officials knew that many in the growing city felt there was no room left to expand at the airport’s current site.
San Diego Int’l Takes In-House Approach to Energy Management
At San Diego International Airport (SAN), energy planning and management runs in parallel with sustainability goals. As the airport has grown in recent years, officials identified the need for increased utility capacity and redundancy.
Denver Int’l Takes Deep Dive into Power System to Ensure Reliability & Resilience
Like many other airports throughout the industry, Denver International (DEN) was unnerved when Hartsfield-Jackson Atlanta International (ATL) experienced a massive power outage in December 2017.
LaGuardia Opens New Concourse in Terminal B
When the Western Concourse is completed, Terminal B will include a total of 35 gates and feature dual pedestrian bridges that span active taxi lanes and connect the main departures and arrivals hall (known as the headhouse) with the two island concourses.
Paine Field Adds Commercial Service
After decades serving business and general aviation traffic, Paine Field-Snohomish County Airport (PAE) is adding scheduled passenger service out of a polished new terminal owned and operated by a private operator. The Everett, WA, airport will have 24 daily roundtrip flights to nine western U.S.
Roanoke-Blacksburg Regional Develops Staff of Triple-Trained Public Safety Officers
Until recently, the western Virginia airport contracted an outside company for on-call fire protection and employed seven conservators of the peace to work standard rotating shifts.

Valley Int’l Fire & Rescue Station Improves Response, Training

Valley International (HRL)
When the time came for Valley International (HRL) to upgrade its aircraft rescue and firefighting (ARFF) facility, officials at the Harlingen, TX, airport joined forces with their design team to create a building uniquely designed for firefighters. The new $3.8 million, 10,000-square-foot station officially opened in May with a host of features to enhance safety and efficiency.

Greenville-Spartanburg Int’l Switches to In-House Fixed Base Operator

Greenville-Spartanburg International Airport (GSP)
Early last year, Greenville-Spartanburg International Airport (GSP) opened Cerulean Aviation and joined the growing ranks of commercial airports that run their own fixed base operators (FBOs). The South Carolina airport took the strategy one step further by also opting to provide cargo handling and ground support services for commercial charter flights.

San Diego Int’l Adds Covered Parking Plaza

San Diego International Airport (SAN)
When San Diego International Airport (SAN) decided to build its first parking garage, officials did not want a dingy gray concrete box. Instead, they asked designers to build a parking plaza.

Fort Lauderdale-Hollywood Int’l Partners With Southwest to Renovate Terminal & Expand Capacity

Fort Lauderdale-Hollywood International Airport (FLL)
Fort Lauderdale-Hollywood International Airport (FLL) recently completed a $333 million renovation of Terminal 1 to improve the experience for travelers and offer more operational capacity and flexibility.

Greenbrier Valley Airport Takes Over Management of Terminal Restaurant

Landings
When Greenbrier Valley Airport (LWB) opened its new restaurant last fall, the West Virginia airport raised the concessions bar for rural airfields everywhere. The menu at Landings features selections such as arepas, bolitas de mofongo and profiteroles. The refined décor includes custom wood furniture and hand-blown light fixtures. Moreover, LWB manages the restaurant itself rather than hiring an outside operator.

Runway Extension/Rehab at Cherry Capital Gives Airlines a Literal Lift

With the completion of an award-winning runway project at Cherry Capital Airport (TVC), Traverse City, MI, is well prepared to welcome travelers to Northern Michigan for the summer tourist season. The $14 million project renovated and extended TVC’s primary runway to 7,015 feet, thus remedying previous operational limitations.

Airports Find Creative Ways to Purchase Luggage Carts

Acquiring and managing luggage carts can be an expensive proposition, but Lexington Blue Grass Airport (LEX) and Harrisburg International (MDT) lighten the load by rolling equipment costs into their parking contracts.

Nashville Int’l Transitions Shuttle Bus Fleet to Compressed Natural Gas

With its 10-year shuttle bus agreement nearing expiration a couple years ago, the Metropolitan Nashville Airport Authority seized the opportunity to investigate alternative fuel options for Nashville International Airport (BNA).

Los Angeles Int’l Adds Automated Screening Lanes at Tom Bradley International Terminal

With a whopping 85.5 million annual passengers, Los Angeles International Airport (LAX) is considered the second-busiest airport in the United States. But at the end of March, the bustling facility ranked first in the nation for the number of automated screening lanes (ASLs) it has in place.

Miami Int’l Participates in Blockchain Trial

Blockchain is the buzzword in information technology today, and airports such as Miami International (MIA) are paying attention. “It’s our charter as IT executives to look at technology and see how we can insert it into our ecosystem to improve processes,” says Maurice Jenkins, information systems and technology director at MIA. “Some work, some don’t. You never can tell until you see how well you can actually apply it.”

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Denver Int’l Takes Deep Dive into Power System to Ensure Reliability & Resilience

Denver Int’l Takes Deep Dive into Power System to Ensure Reliability & Resilience
Like many other airports throughout the industry, Denver International (DEN) was unnerved when Hartsfield-Jackson Atlanta International (ATL) experienced a massive power outage in December 2017. In addition to causing an 11-hour blackout at the nation’s busiest airport, the outage impacted air travel throughout the country and prompted airports around the globe to take a second look at their own power systems.

LaGuardia Opens New Concourse in Terminal B

LaGuardia Opens New Concourse in Terminal B
When the Western Concourse is completed, Terminal B will include a total of 35 gates and feature dual pedestrian bridges that span active taxi lanes and connect the main departures and arrivals hall (known as the headhouse) with the two island concourses. In all, there is 1.3 million square feet of new space. The larger project also includes a central hall, central heating and refrigeration plant, parking garage, associated airside development, roadway/bridge infrastructure serving the entire airport and utility upgrades.

Paine Field Adds Commercial Service in Stylish New Terminal

Paine Field Adds Commercial Service
After decades serving business and general aviation traffic, Paine Field-Snohomish County Airport (PAE) is adding scheduled passenger service out of a polished new terminal owned and operated by a private operator. The Everett, WA, airport will have 24 daily roundtrip flights to nine western U.S. markets when its schedule is in full swing this spring.

Roanoke-Blacksburg Regional Develops Staff of Triple-Trained Public Safety Officers

Roanoke-Blacksburg Regional Develops Staff of Triple-Trained Public Safety Officers
Until recently, the western Virginia airport contracted an outside company for on-call fire protection and employed seven conservators of the peace to work standard rotating shifts. In September 2016, ROA’s department was officially designated a police department by the Virginia Department of Criminal Justice Services, and all officers were sworn in as police officers. Now, an in-house team of 14 public safety officers provides police, fire and emergency medical services 24/7, and one police officer remains on staff.

Love Field Deploys Next-Generation Wireless System

Love Field Deploys Next-Generation Wireless System
Mark Duebner, director of Aviation for Dallas Love Field Airport (DAL), worked for the city of Dallas in various capacities before joining the airport team. (He was even the top civilian commander for the Dallas police.) As he amassed experience in various posts, Duebner developed a strong affinity for cultivating purposefully open and constructive relationships with vendors.

Long Beach Airport Reconstructs Busiest Runway

Long Beach Airport Reconstructs Busiest Runway
Closing the most-used runway at one of the busiest airports in southern California requires a great deal of advance planning, teamwork and coordination. That was the challenge facing Jess Romo, airport director at Long Beach Airport (LGB), for the first nine months of 2018.

Presque Isle Int’l Increases Connectivity With New Service From United

Presque Isle Int’l Increases Connectivity With New Service From United
A long-term effort to improve service for residents of Northern Maine has ultimately resulted in the award of commercial jet service by a legacy carrier to the recently rebranded Presque Isle International Airport (PQI).

FREE Webinars

Leveraging Technology Throughout the Airport SMS Lifecycle

AGATI

RECORDED: Thursday, September 7th, 2017 at 11:00 am EDT

Most airport layouts were designed when passengers played cards while waiting for a flight because an onboard meal was an expectation and the very idea of a smartphone would have been laughable.

What was once a mess of beam seating everywhere now has a multi-function use: part lounge, part cafe, part office and a wealth of amenities. New uses of spaces as well as new types of furniture are finding their way into the airport because today's passenger is really focused on getting to point B rather than the journey itself. Airport design and furniture elements have a stronger impact on the passenger experience than one may realize. There's the comfort. The durability. The usability.

Matt Dubbe from Mead and Hunt and Joe Agati from Agati Furniture will tackle these questions and others in: Airport Interiors are Experiencing Massive Change: What You Need to Know.

View an archived version of this session in its entirety: 

View full webinar:  Airport Interiors: What You Need to Know - (Flash)
View full webinar:  Airport Interiors: What You Need to Know - (MP4 video)
Listen as Podcast:  Airport Interiors: What You Need to Know - (podcast)

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