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Oakland Int’l Using Dual-Technology Scanner for Employee Screening
Oakland International Airport (OAK) is one of the first U.S. airports to deploy a dual-technology scanner to screen employees working in secure environments. In May 2018, the California airport began using an Edge scanner from Evolv Technology.
Miami Int’l Builds Multi-Sensory Room for Children With Autism
Winding through busy terminals, waiting in security lines and enduring flight delays are just a few stressful facts of life for air travelers. Imagine, however, navigating these challenges while traveling with a child who has autism and is extremely sensitive to sights, sounds and physical touch.
Airports Use Decorative Flooring to Create Sense of Place
When Pensacola International (PNS) and Valley International (VIA) replaced flooring in their respective facilities, the two airports selected different materials; but both chose colors and patterns that portray their local Gulf Coast water and landscapes.
Eugene Airport Sets Ambitious Master Plan
Many airports create master plans for future development, but the roadmap recently commissioned by Eugene Airport (EUG) in Oregon takes the process to an entirely new level.
JFK Terminal 4 Creates Buzz With Interactive Social Media Events
Customer engagement in Terminal 4 at John F. Kennedy International Airport (JFK) is taking another social/digital turn, this time in the form of billboard-size mosaics created with thousands of photos from passengers and airport staff.
Falls Int’l Builds New Terminal to Welcome International Passengers
After 10 years in the making, the city of International Falls, MN, recently debuted a fully rebuilt airport terminal to greet passengers travelling through the small community on the U.S./Canada border. Falls International Airport (INL) now includes a new U.S.
Wilmington Air Park Welcomes Amazon as New Tenant
The landscape at Wilmington Air Park (ILN) in south-central Ohio has been changing steadily for the last few years, and the various airfield and landside improvements are beginning to pay big dividends.
Innovation Lab at San Diego Int’l Tests Potential Parking Solutions
In search of answers to common parking challenges, San Diego International Airport (SAN) is fostering the development of several prospective solutions in its own in-house accelerator lab.
Northern Ontario Airports Transition to Digital Safety Management System
A network of nearly 30 remote airports in Northern Ontario recently took a giant step into the digital age by transitioning from paper records and fax communications to a web-based safety management system (SMS).
Halifax Int’l Doubles Checkpoint Throughput, Adds Space for Concessions & Airlines
When Halifax Stanfield International (YHZ) recently expanded its security checkpoint, the Nova Scotia airport leveraged the associated construction process by dovetailing additional projects to add space for airline operations and new passenger concessions.
Los Angeles Int’l Improves Indoor Air Quality for Customers & Staff
With nearly 2,000 takeoffs and landings every day, Los Angeles International Airport (LAX) is keenly aware of the impact airplane exhaust from the tarmac can have on customers and employees inside the terminal.
San Diego Int’l Rehabs Sole Runway 2,200 Feet at a Time
As the busiest single-runway airport in North America, San Diego International (SAN) must plan and execute any airfield work with precision and efficiency. The recent full-length rehabilitation of its 9,401-foot runway was an especially critical project.
Raleigh-Durham Int’l Makes Parking a Priority With New Online Reservation System
As airports throughout the U.S. wrestle with growing passenger volume and heightened security concerns, parking sometimes takes a backseat. Not so at Raleigh-Durham International (RDU).
British Airways Performs Sweeping Renovation of JFK Terminal 7 to Enhance Passenger Experience
British Airways’ $64 million renovation of Terminal 7 at John F. Kennedy International Airport (JFK) represents a premium upgrade—and not just for premium passengers. The changes are tangible for more than 150,000 customers who travel through the terminal every month.

Appleton Int’l Renovates Terminal, Partners With Local Hospital

Appleton Int’l Renovates Terminal, Partners With Local Hospital
With annual passenger growth of 7% to 25% over the last four years, Appleton International Airport (ATW) knew it was time to renovate its sole terminal. Last year, ATW became the third-busiest airport in Wisconsin and Bloomberg News ranked it as the fourth-fastest growing airport in the country; but it was still operating out of a facility originally built in the 1960s.

Dynamic Parking Prices & Online Reservations Prove Popular at Ontario Int’l

Dynamic Parking Prices & Online Reservations Prove Popular at Ontario Int’l
Ontario International (ONT) wasn’t looking for a digital parking upgrade. In fact, the Southern California airport was focused on adding a new lounge. In the end, it got both by issuing a request for proposals with intentionally wide parameters

Spartanburg Downtown Memorial Enhances Facilities With Runway Extension & Other Improvements

Spartanburg Downtown Memorial Enhances Facilities With Runway Extension & Other Improvements
South Carolina’s historic Spartanburg Downtown Memorial Airport (SPA) has undergone an extreme makeover of sorts in the last seven years to enhance its economic development role and help it better compete with neighboring airports. The multi-project effort was capped by a $30 million runway rehabilitation and extension that opened in October 2018.

New Arrestor Bed at DeKalb-Peachtree Signals Industry Change

New Arrestor Bed at DeKalb-Peachtree Signals Industry Change
The recently completed engineered materials arresting system (EMAS) at DeKalb-Peachtree Airport (PDK) is significant because it provides Atlanta’s primary airport for business aircraft with an FAA-compliant runway safety zone. As one of the last U.S. installations by the system manufacturer, the project also has industrywide implications.

Mitchell Int’l First in Industry to Host Goodwill Internship Program

Mitchell Int’l First in Industry to Host Goodwill Internship Program
An internship program at Milwaukee Mitchell International Airport (MKE) is literally changing lives by providing invaluable work experience for young adults with disabilities. The initiative also enhances the airport’s culture and provides concessionaires with a new pool of candidates to meet their workforce needs.

Charleston Int’l Blankets Pre-Security Areas With Gunshot Detection Sensors

Charleston Int’l Blankets Pre-Security Areas With Gunshot Detection Sensors
There’s a poignant art exhibit at Charleston International Airport (CHS) about the church shooting that rocked the South Carolina city in 2015. The memorial includes a Bible open to the passage that victims were studying the night of the tragedy. For most, the multimedia display is a tribute to the nine people killed and five wounded in the racially charged incident.

Love Field Improves Checked Bag Resolution Area & Invests in RFID Tracking

Love Field Improves Checked Bag Resolution Area & Invests in RFID Tracking
In late 2018, Dallas Love Field (DAL) wrapped up an $8.8 million renovation to ease congestion in its Checked Baggage Resolution Area (CBRA). Looking beyond traditional fixes, the project team deployed Mobile Inspection Tables to speed the area’s flow and improve conditions for the TSA personnel who work there.

Dynamic Digital Display Illuminates New Check-in Canopy at Richmond Int’l

Dynamic Digital Display Illuminates New Check-in Canopy at Richmond Int’l
When Richmond International Airport (RIC) built its new terminal in 2007, the original budget included funds for an array of state-of-the-art digital displays in the passenger check-in area. However, escalating construction costs and subsequent value engineering resulted in a much different outcome.

Denver Int’l Expands Bag Drop Options With Valet Service at Remote Parking Lots

Denver Int’l Expands Bag Drop Options With Valet Service at Remote Parking Lots
As a follow-up to its popular transit station bag drop, Denver International Airport (DEN) debuted free luggage drops at two remote parking lots in November. The new sites up the ante with valet-style service. Earlier this year, the parking lot bag drops were handling about 3,500 pieces of luggage per month.

O’Hare Builds Central Deicing Facility to Improve Ground Flow

O’Hare Builds Central Deicing Facility to Improve Ground Flow
If Tom Petty is right and waiting really is the hardest part, winters just got easier at O’Hare International Airport (ORD). A new aircraft deicing facility is helping carriers cycle gates more quickly by moving the crucial pre-flight process away from the terminal to the west side of the airport. As a result, passengers should spend less time waiting on the tarmac and in holdrooms.

Concourse Expansion at Charlotte Douglas Int’l Fuses Technology & Artistry

Concourse Expansion at Charlotte Douglas Int’l Fuses Technology & Artistry
Charlotte Douglas International Airport (CLT) claimed a spot on the industry’s architectural and design map for “placemaking” with a nine-gate concourse expansion it debuted last summer. Architects, designers, consultants and CLT staff collaborated to make the 230,000-square-foot development a destination in and of itself. Together, the team revolutionized the visual aspect of Concourse A with sweeping high-tech windows, digital artwork and new customer amenities.

Prevention Figures Prominently into FOD Program at Memphis Int’l

Prevention Figures Prominently into FOD Program at Memphis Int’l
Removing foreign object debris (FOD) from its four runways, 18 major taxiways, ramps and other airfield areas is a constant priority for the Tennessee airport. Last year alone, crews removed nearly 400 pieces of FOD, thus preventing the items from being ingested into aircraft engines and causing costly damage.

Prepaid Parking Online Enhances Customer Experience, Boosts Revenues at Dallas Fort Worth Int’l

Prepaid Parking Online Enhances Customer Experience, Boosts  Revenues at Dallas/Fort Worth Int’l
Dallas Fort Worth International (DFW), Air Transport World’s 2019 Airport of the Year, added online prepaid parking to its list of cutting-edge services for travelers last spring, and the program is exceeding all expectations. It’s also helping increase the amount of parking revenue DFW collects.

Proactive Fleet Management & Fiscal Prudence Keep Montréal Trudeau Int’l Prepared for Snowy Challenges

Proactive Fleet Management & Fiscal  Prudence Keep Montréal Trudeau Int’l  Prepared for Snowy Challenges
Winters at Montréal–Pierre Elliott Trudeau International Airport (YUL) are nothing to trifle with. Snow removal crews provide 24/7 coverage for the airfield from mid-November to mid-April. That’s five long months of physically demanding work in cold, sometimes punishingly frigid, conditions.

Mineta San Jose Int’l Partners with U.S. Customs & Border Protection on Facial Recognition Systems to Screen Arriving & Departing Int’l Passengers

Mineta San Jose Int’l Partners with U.S. Customs & Border Protection on Facial Recognition Systems to Screen Arriving & Departing Int’l Passengers
As the gateway to Silicon Valley, it’s natural for Mineta San Jose International Airport (SJC) to leverage technology, researched and developed by local tech companies, to solve everyday passenger processing challenges. Of late, the California airport is using biometric facial recognition technology to screen international passengers and is leading the way for other U.S. airports to follow.

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El Paso Int’l Creates Airport Neighborhood With Paved Walkways, Lighting & Landscaping

El Paso Int’l Creates Airport Neighborhood With Paved Walkways, Lighting & Landscaping
Walkability is a buzzword usually associated with city planning; and curb appeal is typically an issue for real estate agents. Both, however, are now key features at El Paso International (ELP). The West Texas airport is completing an $11 million exterior renovation that links its terminal to nearby restaurants and onsite hotels via paved walkways. Improving passenger drop-off/pickup areas and upgrading exterior landscaping and lighting are other primary projects.

O’Hare Combines Public Parking, Shuttles, Mass Transit & Rental Car Operations Into One Facility

O’Hare Combines Public Parking, Shuttles, Mass Transit & Rental Car Operations Into One Facility
Chicago O’Hare International Airport (ORD) is phasing in a new approach to managing ground transportation. Its new Multi Modal Facility brings together rental car operations, public parking, airport shuttles and bus stops—all in the same 2.6-million-square-foot complex. Moreover, the new facility is a short walk to/from an existing station for the region’s commuter train system.

Scottsdale Airport Opens New Aviation Business Center

Scottsdale Airport Opens New Aviation Business Center
Last November, Scottsdale Airport (SDL) inaugurated its Aviation Business Center, the centerpiece of a $27 million redevelopment project that also includes a veterans memorial and two new hangars. The 23,800-square-foot building replaces SDL’s outdated, underutilized terminal built in 1968.

Salt Lake City Int’l Tests Designs & Components for Redevelopment Program

Salt Lake City Int’l Tests Designs & Components for Redevelopment Program
Salt Lake City International (SLC) is using several full-scale mockups to ensure that even minute details of key components for its $3.6 billion redevelopment program yield the best results possible.

Measles Outbreak Underscores Importance of Communicable Disease Response Plans

Measles Outbreak Underscores Importance of Communicable Disease Response Plans
As confirmed reports of measles continue to emerge in pockets throughout the United States, airport operators throughout the country face the prospect of receiving contagious passengers and visitors.

Airports, Car Rental Agencies Join Forces to Recruit Disadvantaged Suppliers

Airports, Car Rental Agencies Join Forces to Recruit Disadvantaged Suppliers
Lynn A. Boccio, vice president of Strategic Business & Diversity Relations for Avis Budget Group, distinctly remembers picking up a call from a then-unknown airport colleague just before the 2016 Airport Minority Advisory Council (AMAC) Conference.

Page Field Upgrades Runways & Taxiways, Adds Energy-Efficient Airfield Lighting

Page Field Upgrades Runways & Taxiways, Adds Energy-Efficient Airfield Lighting
There’s never a good time to close runways and taxiways for rehab work. But thanks to an intense coordination effort, Page Field (FMY) in Fort Myers, FL, completed a nearly $30 million airfield project last year with minimal disruptions to flight operations. Crews repaved the airport’s two runways, upgraded several taxiways and installed a new airfield lighting system in 19 months, despite imposing weather challenges that included Hurricane Irma in September 2017.

FREE Webinars

Leveraging Technology Throughout the Airport SMS Lifecycle

AGATI

RECORDED: Thursday, September 7th, 2017 at 11:00 am EDT

Most airport layouts were designed when passengers played cards while waiting for a flight because an onboard meal was an expectation and the very idea of a smartphone would have been laughable.

What was once a mess of beam seating everywhere now has a multi-function use: part lounge, part cafe, part office and a wealth of amenities. New uses of spaces as well as new types of furniture are finding their way into the airport because today's passenger is really focused on getting to point B rather than the journey itself. Airport design and furniture elements have a stronger impact on the passenger experience than one may realize. There's the comfort. The durability. The usability.

Matt Dubbe from Mead and Hunt and Joe Agati from Agati Furniture will tackle these questions and others in: Airport Interiors are Experiencing Massive Change: What You Need to Know.

View an archived version of this session in its entirety: 

View full webinar:  Airport Interiors: What You Need to Know - (Flash)
View full webinar:  Airport Interiors: What You Need to Know - (MP4 video)
Listen as Podcast:  Airport Interiors: What You Need to Know - (podcast)

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