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Training Program Benefits Community, Supplies Work Crews at Los Angeles Int’l
Los Angeles International Airport (LAX) is helping supply construction workers for its massive multi-billion dollar capital improvement project with a free development program that recruits, trains and provides union apprenticeships for local residents.
Orlando Melbourne Int’l Meets Ambitious Deadline for Multi-Runway Project
Rehabilitating a runway is always a big challenge, and often takes years of planning and fundraising to accomplish. Orlando Melbourne International Airport (MLB) in Florida recently reconstructed all three of its runways in just 14 months.
Tallahassee Int’l Adds Second Solar Farm & Creates Sustainability Master Plan
Tallahassee International Airport (TLH) is always looking for ways to incorporate “green” elements into its infrastructure development projects and daily operations.
Plagued by the frequent need to divert flights due to severe weather, Dallas/Fort Worth International Airport (DFW) recently harnessed the collective brain power of the North Texas Irregular Operations Network to improve timeliness and predictability for passengers.
Ohio State University Airport Unveils New Terminal/Flight Training Center
What began as a 1942 military training facility and group of outdated buildings is now a modern general aviation terminal, fixed base operator and flight school all in one building. In August, Ohio State University Airport/Don Scott Field (OSU) opened its new $15 million Austin E.
San Diego Int’l Fast-Tracks Federal Inspection Station Project
Faced with a growing number of international flights, San Diego International Airport (SAN) needed a new international Arrivals Hall and Federal Inspection Station—and it needed them quickly. An aggressive timeline scared away all but one design/build team at the beginning of the project.
Orlando Int’l Uses Digital Messaging to Enhance Passenger Experience
Have you met Annie the Astronaut? Can you spot Fred the Fish? Annie and Fred are just a couple of the creations that Orlando International Airport (MCO) presents to visitors on a digital ecosystem that so far includes 1,231 high-definition displays.
Medicine Hat Regional Replaces Runway in 24 Days
In March 2016, Jeff Huntus, the manager of Medicine Hat Regional (YXH) in Alberta, asked for $12.5 million to replace the airport’s main runway. Transport Canada told him not to expect funds until 2018 or 2019.
Denver Int’l Stages Year-Round Special Events for Passengers & Community
Most passengers don’t expect ice skating, lawn games or beer tastings at the airport, but Denver International (DEN) provides them—and much more.
New Camera System Enables Jacksonville Int’l to Track Passengers From Parking Garage to Tarmac
It’s not every day that an airport installs a new security video system that covers practically all public areas within the facility. But this is exactly what Jacksonville International Airport (JAX) in Florida has done.
Mobile Eyes Bold Change: Moving Commercial Service Downtown
The Mobile Airport Authority moved one step closer to shifting commercial service from Mobile Regional Airport (MOB) to Mobile Downtown Airport (BFM) when it unanimously approved an outside feasibility study about the idea in August.
New Hardstand Terminal at Sea-Tac Redefines Hardstand Operations
Seattle-Tacoma International Airport (SEA) is the fastest growing U.S. airport over the past five years. Passenger traffic has increased by 43%, from 32.2 million passengers in 2012 to 46.9 million in 2017. That’s the upside.
With a single runway handling 10.5 million passengers annually, John Wayne Airport (SNA) relies on safe nighttime operations to maintain its carefully orchestrated traffic schedule.
After a series of surface-level fixes throughout the years, it was high time the runways and related infrastructure at Oshawa Executive Airport (YOO) in Ontario received the upgrades they truly required.

Edmonton Int’l Adds Designer Outlet Mall

Edmonton International (EIA)
Edmonton International (EIA) is putting a new twist on airport retail with a landside mall that includes onsite boarding pass printers, flight status screens and other special features to convert passengers into shoppers, and vice versa. Additional airport-specific services include free shuttles to/from the terminal, in-mall luggage storage and discounted shipping for purchases made at the designer outlet stores.

Toronto Int’l Undertakes Terminal Enhancement Program to Prepare for Passenger Growth

Toronto Pearson International Airport (YYZ)
With passenger volume expected to reach 85 million by 2037, Toronto Pearson International Airport (YYZ) is taking steps to ensure its facilities are ready to meet the needs of passengers well into the future.

Colorado Springs Airport Reopens Terminal One Day After Three-Alarm Fire

Colorado Springs Airport (COS)
Shortly before 11:00 p.m. on April 16, emergency 911 operators received a call about smoke and flames emanating from the roof of the terminal at Colorado Springs Airport (COS). Within minutes, the airport had a three-alarm fire on its hands.

Honolulu Int’l Adds Free, Unlimited Wi-Fi for Passengers

Daniel K. Inouye International Airport (HNL)
Whether travelers visit Honolulu for business or the spectacular sun, sand and surf, most bring along multiple electronic devices to keep in touch with friends and associates.

Valley Int’l Fire & Rescue Station Improves Response, Training

Valley International (HRL)
When the time came for Valley International (HRL) to upgrade its aircraft rescue and firefighting (ARFF) facility, officials at the Harlingen, TX, airport joined forces with their design team to create a building uniquely designed for firefighters. The new $3.8 million, 10,000-square-foot station officially opened in May with a host of features to enhance safety and efficiency.

Greenville-Spartanburg Int’l Switches to In-House Fixed Base Operator

Greenville-Spartanburg International Airport (GSP)
Early last year, Greenville-Spartanburg International Airport (GSP) opened Cerulean Aviation and joined the growing ranks of commercial airports that run their own fixed base operators (FBOs). The South Carolina airport took the strategy one step further by also opting to provide cargo handling and ground support services for commercial charter flights.

San Diego Int’l Adds Covered Parking Plaza

San Diego International Airport (SAN)
When San Diego International Airport (SAN) decided to build its first parking garage, officials did not want a dingy gray concrete box. Instead, they asked designers to build a parking plaza.

Fort Lauderdale-Hollywood Int’l Partners With Southwest to Renovate Terminal & Expand Capacity

Fort Lauderdale-Hollywood International Airport (FLL)
Fort Lauderdale-Hollywood International Airport (FLL) recently completed a $333 million renovation of Terminal 1 to improve the experience for travelers and offer more operational capacity and flexibility.

Greenbrier Valley Airport Takes Over Management of Terminal Restaurant

When Greenbrier Valley Airport (LWB) opened its new restaurant last fall, the West Virginia airport raised the concessions bar for rural airfields everywhere. The menu at Landings features selections such as arepas, bolitas de mofongo and profiteroles. The refined décor includes custom wood furniture and hand-blown light fixtures. Moreover, LWB manages the restaurant itself rather than hiring an outside operator.

Runway Extension/Rehab at Cherry Capital Gives Airlines a Literal Lift

With the completion of an award-winning runway project at Cherry Capital Airport (TVC), Traverse City, MI, is well prepared to welcome travelers to Northern Michigan for the summer tourist season. The $14 million project renovated and extended TVC’s primary runway to 7,015 feet, thus remedying previous operational limitations.

Airports Find Creative Ways to Purchase Luggage Carts

Acquiring and managing luggage carts can be an expensive proposition, but Lexington Blue Grass Airport (LEX) and Harrisburg International (MDT) lighten the load by rolling equipment costs into their parking contracts.

Nashville Int’l Transitions Shuttle Bus Fleet to Compressed Natural Gas

With its 10-year shuttle bus agreement nearing expiration a couple years ago, the Metropolitan Nashville Airport Authority seized the opportunity to investigate alternative fuel options for Nashville International Airport (BNA).

Los Angeles Int’l Adds Automated Screening Lanes at Tom Bradley International Terminal

With a whopping 85.5 million annual passengers, Los Angeles International Airport (LAX) is considered the second-busiest airport in the United States. But at the end of March, the bustling facility ranked first in the nation for the number of automated screening lanes (ASLs) it has in place.

Miami Int’l Participates in Blockchain Trial

Blockchain is the buzzword in information technology today, and airports such as Miami International (MIA) are paying attention. “It’s our charter as IT executives to look at technology and see how we can insert it into our ecosystem to improve processes,” says Maurice Jenkins, information systems and technology director at MIA. “Some work, some don’t. You never can tell until you see how well you can actually apply it.”

Runway Improvements at Hilton Head Airport Enhance Safety, Service Options & Stormwater Management

A $14.1 million runway extension project at Hilton Head Island Airport (HHH) will enhance safety and allow the South Carolina airfield to accommodate larger aircraft. At the same time, the project also offers a practical blueprint for how to address local sentiment that runs counter to FAA recommendations.


John Wayne Airport Boosts Airfield Safety With Rubber Removal & Ground Vehicle Signage

With a single runway handling 10.5 million passengers annually, John Wayne Airport (SNA) relies on safe nighttime operations to maintain its carefully orchestrated traffic schedule.

Oshawa Executive Preps Airfield for Growth

After a series of surface-level fixes throughout the years, it was high time the runways and related infrastructure at Oshawa Executive Airport (YOO) in Ontario received the upgrades they truly required. The only question for the project team was how to make up for nearly 80 years of patchwork solutions in just 35 days.

Tucson Int’l Brings Friction Testing In-House

When it comes to runway safety, Tucson International Airport (TUS) isn’t waiting for an accident or regulatory sanctions to make improvements. It’s acting proactively.

New Amazon Facility Bodes Significant Cargo Growth for Cincinnati Int’l

Like other airports, Cincinnati/Northern Kentucky International (CVG) in Hebron, KY, is in the people transport business; but it’s also in the business of moving stuff. And the “stuff side” of the business is doing quite well. In fact, CVG is the fastest-growing cargo airport in the United States. It’s also the eighth largest cargo airport in the country, and the 34th largest in the world.

Naval Air Station Oceana Maintains Operational Volume While Converting to LED Airfield Lighting

Naval Air Station Oceana (NTU) in Virginia Beach, VA, is moving into the final stretch of a $120 million airfield project to reconstruct one runway and replace aging incandescent airfield lighting with energy-saving LED fixtures.

BWI Marshall Uses Vehicle Tracking System to Improve Airfield Management

Operations and maintenance crews at Baltimore/Washington Thurgood Marshall International Airport (BWI) are no strangers to winter weather. With more than 600 flights on any given day and annual passenger volumes exceeding 25 million, the airport takes an “all-hands-on-deck approach” to snowy and icy precipitation.

New Runway at Key West Int’l Required Creative Project Plan

Key West may be a small town of only 25,000 residents, but it’s a thriving tourist spot that’s growing in popularity. As a result, passenger traffic at Key West International Airport (EYW) is also projected to rise—to the tune of 2.4% per year for the next 20 years. Airport executives estimate that 750,000 travelers will pass through their island facility by the end of 2018.

Featured Video

FREE Webinars

Xovis USA


RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

Featured Video

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