b'18 RDU CONCESSIONSFACTS&FIGURES Project: Ghost Kitchen/Virtual Food HallName: getREEF Virtual Food Hall Raleigh-Durham IntlLocation: Raleigh-Durham (NC) Intl AirportSite: Terminal 2, near Gate C9 (space formerlyOpens Industrys Firstoccupied by California Pizza Kitchen)Format: Customers use personal electronics or in-terminal kiosks to place orders, which they pick upMulti-Restaurant Ghost Kitchen from designated lockers that open with individual text codes; 9 separate food/beverage outlets share kitchen space, equipment & personnel BY NICOLE NELSONRequest for Proposals Issued: Aug. 2021 Like other airports across theopening the industrys first ghost kitchen in Contract Awarded: Sept. 2021 globe, Raleigh-Durham InternationalJuly 2022. Grand Opening: July 21, 2022 felt the sting of COVID pandemicThe new venture is named the getREEF Contracted Operator: REEF Kitchens when concessionaires began pulling out ofVirtual Food Hall after its contracted operator, Disadvantaged Business Enterprisethe terminal after passenger traffic nearlyREEF Kitchens. The tech-forward format Partner: J. Johnson & Company LLC, which ownscame to a halt. One of the three locationsallows guests to order from nine different HUBB Kitchens shuttered at the North Carolina airport wasfood and beverage concepts, and they all fit Food/Beverage Concepts: 800 Degrees Pizza;a California Pizza Kitchen in Terminal 2, andneatly within the footprint formerly occupied American Meltdown; Bey Caff; HUBB Kitchens;customers missed the option when trafficby a California Pizza Kitchen. Menu options Krispy Rice; Pei Wei; Rebel Wings; Xochimex Cantinabegan to resume. Rather than pluggingrange from pan-Asian and Tex-Mex to Grill; Zinburgeranother standard dine-in/carry-out option into Construction Cost: About 30% less than build-outthe open spot, management at RDU opted tohamburgers and chicken wings. Theres even for traditional airport restaurantsa pizzeria (800 Degrees Pizza) to replace pioneer an entirely new concept for airports: aCalifornia Pizza Kitchen. Three optionsKey Benefits: Convenience & new concessionsvirtual food hall with multiple concessionaires.Bey Caff, HUBB Kitchens and American options for customers & airport workers; sharing space & staff reduces costs for concessionaires; innovativeThe project team floated a request forMeltdownare local brands popular withway to offer new food & beverage options followingproposals to develop the innovative ideatravelers across the region. Customers place pandemic-related closures; ability to quickly adjustin August 2021, and then made history byorders and pay for the various offerings on concessions lineup for changing customer base November | December 2022AirportImprovement.com'