b'OPERATIONS GRR19explains Airport Operations Manager Ashleyrequirements, including the ability to withstand winds up to 250 Lucas.mph. The new facility also has redundant technologies and In 2019, GRR served 3.58 millioncommunication channels to ensure that services can continue passengers, an increase of 10% from theduring all types of emergencies, including severe weather. previous year and a jump of more thanAlthough DLZ had worked with several 40% from 2015. According to reports onairports and public safety organizations in the airports website, it handled 2.58 millionthe past, this was the first airport operations passengers in 2022 through September. ASHLEY LUCAS center it has designed. Jason Vetne, AIA, In a second construction phase planned to begin this spring, theLEED AP, the companys architect and project airport will relocate its ARFF facility to a site adjacent to the newmanager for the new facility at GRR, says operations center. one key to success was working closely with airport personnel to develop a comprehensiveJASON VETNEThe overall need was to bring the two halves of the team intoassessment of current and future needs. their own space with an appropriate work environment, Lucas explains. Neither the operations or communications teams had aOur goal with any client is collaboration, he relates. Our break room, there were too few desks [in their previous locations],planning process had to account for what direction they thought and the temperatures were often either too hot or too cold.the development of the campus was headed, and that was a Now, they have ergonomic desks that they can stand or sit at,moving target. A lot of the design process for any project involves plus updated technology, including a video wall for flight arrivalsprecedent studies to evaluate options. We shared what has and departures, weather, security cameras and other pertinentworked in the past and what hasnt, and we interviewed all the information. stakeholders to compile a detailed needs assessment.Lucas agrees that it was important to ask employees from the Shelter From the Storms operations and communications teams about their needs and Project architect DLZ Michigan designed the operations centerwishes for the new facility. We started with the people who use to meet Federal Emergency Management Agency (FEMA)the equipment themselves, asking what they had now and what Gateway Seating -Designed for Comfort & DurabilityConnecting people and improving communities through high quality airport solutions.Visit us at the Airport Planning Design & Construction Symposium March 1-3, 2023, Anaheim, CAwww.email@example.comAirportImprovement.comJanuary | February 2023'