b'8 Restroom Renovations at Philadelphia Intl andBWI | PHLTERMINALSBaltimore/Washington Intl Focus on Smart Featuresand Passenger Satisfaction BY JENNIFER DAACK WOOLSONFACTS&FIGURES Project: Restroom RenovationsLocation: Philadelphia Intl AirportProgram Scope: 9 phases; 48 sets of restrooms; total cost estimated at $145 million Work Scope: Complete demolition & reconstruction; each set typically includes mens restroom, womens restroom, gender-neutral companion care restroom & janitor closet; several also include assisted change facilities, lactation suite and/or service animal relief area Construction: Phases 1-3 are complete; Phase 4 scheduled to end in June 2023; Phases 5-9 slated for Dec. 2022 thru fall 2026 In surveys, the No. 1 thing thatwrap up in 2026. The long-term initiative was Phases 1-3: 14 restrooms affects passenger satisfactiontriggered by escalating maintenance issues isnt weather delays or how manyassociated with outdated plumbing, and Cost: $28.29 millionStarbucks locations an airport has. Time andfixtures and finishes becoming more difficult to Phase 4: 5 restrooms time again, it all comes down to the restrooms.maintain. In all, PHL is modernizing 48 sets of Est. Cost: $15.5 millionDissatisfaction can stem from severalrestrooms and constructing two new sets.Funding: Airlines; airportplaces. Often, its a simple matter of Things werent Architect of Record: Kelly Maiello (phases 1 & 2);age. Restrooms that were designed andfunctioning the way CDA&I (phases 3 & 4)constructed before most passengers rolledthat they needed to Construction Management: Arora carryon bags behind them like a cabooseanymore, explains Julie Engineers Inc. (MEP) consistently get panned. And the currentCoyle, a project manager Air Quality Monitoring: Ventilation airflow sensors,COVID pandemic has definitely hammeredin HNTBs engineering/space ionization concentration sensors, smoke sensorshome the advantages of touchlessdesign and construction Air Flow System: Energy recovery unit withtechnology and smart systems.group. It was making itJULIE COYLEsupplemental hot water heating & chilled water coolingTwo airports that were due for majorharder to keep up with Sensor-Operated Soap Dispensers: restroom overhaulsBaltimore/Washingtoncleaning. Plus, the restrooms were looking TOTO USA International Thurgood Marshall Airport (BWI)older and were feeling older. Faucets: Chicago Faucetand Philadelphia International Airport (PHL) A spike in maintenance calls was also a Toilets: American Standard, with Sloan are undertaking large multiphase projects totelling sign. Toilets were clogging more often, Flush Valvesupdate and upgrade their facilities. pipes were cracking or leaking, and some Urinals: Toto-UT, with Sloan Flush Valvescomponents were starting to fail.Pending Projects: Phases 5-9 will update 30 setsImproving the Passenger JourneyCoyle, who helped develop the final plans of restrooms & add 2 new sets, with HDR as architect ofAt PHL, a nine-phase restroom renovationfor phases 3 and 4, says the main design record program kicked off in 2012 and is expected to January | February 2022AirportImprovement.com'