b'OPERATIONS DSM45The entire terminal project, called Lift DSM, will also includeAndrew Young, director at the firm, says a new rental car center, centralized deicing facility and twothat ORAT doesnt just save headaches, it expansions adding another 12 gates. The final phase includessaves time and money, too. The double and demolition of the current terminal. All in, the project is estimated attriple checks that are part of the process mean $769.8 million. fewer change orders and fewer renovations required after the airport opens, he explains. The ROI of ORAT Foley says the airport decided to Sarah Stumpo, senior director for Anser Advisory, engagedincorporate ORAT into its terminal project veryANDREW YOUNGChrysalis just six months into the firms contract as ownersearly because DSM is staffed very lean. We representative. Its not every day that airports truly open a newknew that meetings with our tenants were going to be frequent front door, she says. Its not something that can be done within aand ongoing, he says. That was one of the services Chrysalis few weeks. It really does take years of proper planning to make aprovided, so we made them part of our owners representative turnover like that successful. team and let them function as an extension of our staff.And when youve invested blood, sweat and tearsnot toPhelps says that using ORAT in the early design stages is mention moneyin such a project, why notcommon in Europe, but its a newer concept in the United States. invest in getting it done right? Most people think of ORAT as the thing you do right before the You can have the most beautiful airportbuilding opens. But at that point, youre not able to make any in the world, but if the baggage systemchanges to the design of the facility, she says. When you bring doesnt work and people dont know wherein ORAT at the beginning of a project, stakeholders are brought theyre supposed to stand, its a disaster,to the table, and they can have input into the actual design of the explains Suzanne Phelps, managing partnerfacility to make sure that it will support the intended operations. at Chrysalis Global Aviation.SUZANNE PHELPSAirportImprovement.comSeptember 2023'